BlackBerry Smartphones has tried to update the device software, now unable to connect to the device via USB

I tried to update my 8100 to the 4.5 software.  I first updated the desktop to 4.7 software, then tried to update the device, but the process has failed.

Now, when I open the Desktop Manager it shows not connected to the device.  I can go to the properties of the device mamager and select the balckberry, but when I return to the destop eat it says no device.

It seems that whatever I do, it does not recognize the usb device.

The display on the 8100 is company information only text, no graphics or by phone, and it is virtually unusable.

There are options on the screen for some applications, but if I choose them, it says app not found.

Is there a way to force an update to it?  Or I poohed this phone?

Thanks in advance

Edit:

I pulled the battery on the device it reboot and tried to return to a former Office Manager Update

1. unplug BB from USB and PC. Restart the PC turned off completely.

2. for BB, you'll charge back to the theme that was used on the device when you upgraded, which will normally give you a black and white screen. You must follow the instructions below.

You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

If JL_Cmder does not work, follow this instruction:
http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones has tried to upgrade the OS to 4.5, now brick?

    Hi all! I'm new to BlackBerry devices, and last week, I bought a unlocked Curve 8320 from eBay. I really loved. I jumped ship from an iPhone because I was tired of not having certain characteristics. I came across an update for the OS version was 4.2. I wanted to go ahead and get upgraded to 4.5. I consider myself an advanced and proficient computer user. Currently, I use my MacBook, so I pulled up from Parallels and installed Vista on a virtual computer. I found an article on the upgrade and got the update 8320M_PBr4.5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers as my carrier is AT & T and the phone was originally locked to T-Mobile. I guess I didn't have the update from T-Mobile as I feared that could re - lock the phone (please, correct me if I'm wrong but, as I do not know this for sure). I have saved everything and began the process of update with Desktop Manager v4.6. Everything seemed to go well until the point that it seemed he was installing the new software.

    Now my BB is glued to a black and white screen, at the top "Platform BlackBerry 2.7.0.78" is written and there are some applications written in text just below. Address book, alarm, calculator, etc. If I try to click on one of them, I get an error or another. Desktop Manager is no longer able to recognize the device and MissingSync on OS X tries in vain to connect and synchronize with him.

    I have my iPhone to fall back on now, but anyone can guide the in how I could restore it to its previous state or get the DM to recognize if I can retry the upgrade?

    Hello and welcome to the Forums of Support BlackBerry.com.

    I didn't update from T-Mobile as I feared that could re - lock the phone (please, correct me if I'm wrong but, as I do not know this for sure).

    Who will be no way, once unlocked, always unlocked and nothing can change that. Similarly no matter WHICH carrier OS for THIS model will work, as long that delete you the vendor.xml file before the upgrade.

    Your BB is very probably not brick. First of all, I recommend unplug BB from USB and restart the Mac and then reconnect the BB to the USB port, then running Vista, reopen DM and see if you can log in again.

    If this isn't the case, I recommend that you find a friend with a PC.

  • BlackBerry Smartphones has tried to update now phone is dead

    Just installed it on my Vista PC Desktop Manager and backed up all the data, etc., then got a notification that an update was available. I had questions where if I press 'j' he types "jk", even with the 'k' key and if I use the left button of the CAPS I get 'J '.  Thought an update might fix. At half way through something pops up on the screen of my BB, but didn't hear what she says, now, my phone does not. No flashing lights, white screen or anything like that. My only thought is that it might have drained the battery so I jumped it on load, but having not a lot of hope. Laptop connected to the power supply.

    It's a Curve 9300 sim free, but I use the 3 network.

    Help, please! I'm almost in tears because I don't have time for that * beep * today.

    When the update you should never change the phone, pop would have been nothing, the accumulator is recharged by the PC, for if not, the battery was drained. What should happen is that the phone has been disrupted while loadindg the software and now has no software on this at all, web site Crackberry visist and in the search box type, how to re - install the software on a nuked phone. You will get a step by step walk through on how to do it.

  • My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

    Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.


    Carrier: nTelos

    Model: Curve 8330 m

    OS: 4.5


    Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

    Hi Peter-Frango,

    The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

    The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

    Hope this helps,

  • 9320 constant restart blackBerry smartphones after trying to activate the Bluetooth

    My BB Curve 9320 is constant restarting.

    I got the phone about 9 months.  I went to activate Bluetooth for the first time today.  As soon as I opened the menu bar and "verified" bluetooth, the phone turns off.  It began to restart... He went through the entire cycle of loading and reach the screen normal, but after 3 seconds stops and restarts again.  Permanently.

    I have:

    -taking the battery (several times): continues

    -a followed the advice to start in safe mode, it will start in safe mode, but stops after 3 seconds and restarts

    -connected to the laptop via USB, but the computer will not come to get the camera to access

    I actually got on the screen and in the second 3 window was able to click on the set of networks to see that Bluetooth is more "verified"-any, yet what have the 3 seconds before the reboot cycle.

    Advice?  Suggestions?

    Hello and welcome to the community!

    In view of the failure of the Safe Mode, you probably need to use these tips:

    Good luck and let us know!

  • Email to blackBerry Smartphones has stopped working! The problem is NOT solved!

    My BB 9780 was working fine a few weeks ago and then stopped my emails.

    I have not added any application or change anything

    I tried this service book record thing, out of battery, removal of e-mails and trying to set them up again (which doesn't work now) and nothing

    So no idea?

    I'm tired of these bugs... I would really like to have a phone that can receive emails, otherwise it will become a big paperweight

    Hello and welcome to the community!

    I know you said you tried some things, but I don't know if you've done these steps exactly. Therefore, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

  • HP ENVY 15-k163cl: HP ENVY 15 updated to Windows 10, now unable to connect to the network

    I've recently updated to Windows 10 with my laptop (from Windows 8) and remember, Windows 8 was working fine but now that I've updated for Windows 10, I can't connect to my home network.

    When I turn on my laptop, it is not automatically connect to my network and when I try to connect from the network settings, I get an error "Could not connect to this network" and I have to wait at least 30 minutes before it automatically logs. After waiting that it works, but my laptop goes to sleep or goes inactive for awhile, it disconnects again and I have to wait

    I connected via hotspot and it worked fine, but all of my other computers laptops HP connects very well and they are 10 Windows as well. Only this laptop is upward, so I guess it's a problem with a new driver.

    Hello:

    The only suggestion I can offer would be to install the latest driver for the Intel Dual Band Wireless-AC 3160 adapter - 802.11 and see if that helps any.

    The 2nd driver on the list is W10 x 64.

    https://Downloadcenter.Intel.com/download/25513/Intel-PROSet-Wireless-software-for-Windows-10

  • BlackBerry Smartphones has weird icon in the notification area.

    Hello friends,

    I own a Blackberry 9300, and recently I had this weird looking icon in my notification area. It looks like a kind of Sundial (the replacement of the clock we used when we had no clocks) with a red star and 1 written before him. Tried all applications, message, etc. etc., but nothing works.

    I would upload the photo (I have chewed the screen using an application), it were not to my knowledge of how to download images on forums.

    If anyone has the idea while on it, please help!

    Thank you.

    Try this, too... scroll to the top of your message list.

    Your message, not your specific e-mail folder list.

    Press the menu key > mark read beforehand.

    He disappears?

    If this is not the case, go back to ALL your applications. Somewhere, there's an alert.

  • BlackBerry Smartphones has how to copy the Curve 8330 Contacts to computer for Outlook?

    Hello

    As is the subject says, there a way to copy my information from my phone to the computer by using the Device Manager and Office Manager?

    I would get all the Contacts from my phone, Windows Contacts or Outlook.

    Thanks in advance!

    Hi and welcome to the forums THORmx!

    Hello.   Take a look at this link:

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB17022&SLIC...

    Also that:

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB12268&SLIC...

    To determine the operating system on your look BB options - about 3rd line down reads v4.x.x.xxx

    There are a lot of good people here to help.  Let us know how it goes.

  • BlackBerry Smartphones has way to disable the Notifications screen?

    Before I can get by email or phone on my BlackBerry, I must first click OK several times to dismiss the calendar to display notifications. Is there a way to disable these notifications?

    I use mainly my BlackBerry during the day, so accumulate calendar notifications. Then in the evening I want to check emails or make a quick call. I wake up the BlackBerry and am forced to click OK several times to remove all notifications of calendar before I can read an email or make a call. I would like to disable this function of "convenience".

    Any advice on this would be greatly appreciated. Thank you!

    Hi mikerisner and welcome to the community of BlackBerry Support Forums!

    To turn off notifications, go to your calendar, press the menu key and choose Options. Select the calendar you want to disable. Change the option to display reminders to no. that will eliminate pop-up reminders on your BlackBerry for this calendar.  If you have reminders of several calendars, for each affected.

    Hope that helps!

  • Error message blackBerry Smartphones while trying to save the Docs to Go


    Try it now. It will work. The Web from Dataviz site declined until 22:00 Eastern.

  • Tried to download the new update of Firefox. Now unable to connect to the internet as Firefox is blocked. How to unlock Firefox, so it can pass through?

    New Firefox updates available, so I downloaded it. Think I hit him "Don't Allow" instead of "allow" and now I can't connect what either. How to unlock this Mozilla Firefox site and allow the download again. I can not connect to any server, could not be retrieved via Control Panel, or through bookmarks. Please and thanks for all the ideas.

    See http://kb.mozillazine.org/Firewalls

  • Updated 2.0.2 now unable to connect to the VM Fusion

    Hi all

    I upgraded to Fusion 2.0.2 today. After the upgrade, I tried to launch until merger and load the VM business Vista I used with previous versions of Fusion for some time. Unfortunately, I get an error, a dialog box appears and says:-

    "...

    VMware Fusion cannot connect to the Virtual Machine.

    Make sure that you have the rights to run the program and access all directories that it uses and rights of access to all directories for temporary files.

    ....."

    Any ideas? I was running Fusion 2.0.1 without problem. I run OSX 10.5.6.

    Any help is greatly appreciated.

    Kind regards

    Luke

    Try the following:

    1. Uninstalling merge (this will not affect your virtual machines)

    2. Restart the Mac.

    3. Repair disk permissions

    4. Install Fusion

    Do you still have this error?

  • Updated the BIOS via bootable USB drive

    I want to update the BIOS by using the ISO image provided. I want to write this image a usb, then on startup, the bios update. How to create bootable USB drive.

    My system is E430, although the question is pretty generic.

    Hi again, ahaider7

    I don't think that a program would be necessary. However, after doing more research, I'm not sure the work process. In addition, update the BIOS via USB is not supported, because as far as I know. If you want to update the BIOS of your machine, I highly recommend using the utility to update the BIOS. You can also burn the .iso to a CD and the image file.

    Kind regards

    Adam

  • Director of office of blackBerry Smartphones has always updated

    First off I use the most recent operating system (OS 5.0.0.32 8).

    Whenever I'm plugging my storm into my computer and bring up to Desktop Manager he always tells me that "BlackBerry 5.0 Core Applications" has an update. I'm trying to "update" but still, it stops at halfway and says that the device has enough memory, even if it has 20 MB of memory available. I can't update other applications that I have because it tries to update the Applications of first base, then said he ran out of memory, always restarts and I'm back to square one.

    Is it possible to let him stop trying to update?

    If you have two choices:

    1. click on Cancel. (I did it for three months, when a BONE kept demanding that I load on my device Dutch)

    2 make room on your space memory device for what anyone, he wants to upgrade.

    It could be, if you have loaded BBMessenger v5 to the device, which sees the OS that you still haven't BBM (4.7) load and want to only load.

    I just click Cancel.

Maybe you are looking for