BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

Hello

I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

Could someone please help?

Hi Davidemmy2

Welcome to the Forums of the BlackBerry Support

As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

 

But remember, in this process, you will lose all data in your device, I hope you have your backup.

Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

Tags: BlackBerry Smartphones

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