BlackBerry Smartphones help please! I can not open E: / / or F: / / readers and I can sync folders and media files

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• BlackBerry Smartphones help please - cursor does not not while browsing internet

  Hello

  My Curve 8520 not long ago and fear I'm kinda a dinosaur techno so please bear with me! Wonder if anyone can help with this.

  While browsing the internet my "slider" has suddenly stopped working. My "cursor" - the small black arrow - is still there but when hover over an area of research for example and "click on" my trackball that nothing happens, even if the little hand symbol appears on a link if I "click" the trackball that nothing happens. I discovered I can press return when the hand appears and it goes on the link, but this is unnecessary when only the arrow appears.

  Any assistance received with gratitude

  Ken

  Its the kind of thing that could possibly be fixed by a battery pull.

  With the BB powered, remove the battery and keep it for a few minutes. Let us know how you go.

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• BlackBerry Smartphones e-mail settings will not open

  I was out of my service area of AT & T for the weekend and not allowed access to a 3 G network.  When I came back, my e-mail folders does not open and the screen freezes.  Is the only way to exit the screen to reset, but the e-mail folders will still not open.  Any helpful thoughts?

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact ATT to formal support.

• BlackBerry 8220 Blackberry Smartphones help please!

  I have a new Blackberry 8220 its open from TMobile and it just turns off by itself.

  There the BlackBerry Handheld Software v4.6.0.278 (Indosat) and before I installed it I deleted the file 'net_rim_tmo_five.cod '. (This is the one I have now, already tried like 4 or 5)

  The thing is that, with NO SIM it never restarts, and with the SIM card IT will just crazy.

  I tested for more than 5 hours now with no sim card and its balance, with SIM in there just turns off very randomly.

  When it stops, no matter what, I have to remove the battery and put it back again, the Red led lights (Just comes on, not flashing), it starts to boot and then when comes to the white screen, it shuts down again unless I connect it to the charger. Sometimes it starts normally, but then again it stops when you use the phone.

  I read a lot already about this and tried a lot of things, I don't really know if it's a defective battery or if its hardware. May not be the operating system, many tried and wiped out everything after 3 or 4 guides.

  Can someone help me out here?

  EDIT: I forgot to mention that, sometimes, not always, it stops even pluged in charger.

  If you have tried with all operating systems, it is pretty obvious that it isn't a problem with OS. My guess is that there is a problem of radio which is the cause. It is probably a hardware problem and probably not much you can do about it.

• BlackBerry Smartphones help please... Yahoo Messenger!

  Hey guys... I need help here... recently some people send me msg on my YM... and it turns out they are viruses... we know all that the virus spread to other YM users... so no solution for this problem? must I download new software YM? If Yes, where? I can't find any other options......

  It's boring at the moment...

  Help, please

  Sorry... I revise the verson... that I have YM version 2.1.41, tried to download the same version but I couldn't find it, the only supplied version is version 2.1.37.. YM.

  first of all, I got the latest version when blackberry sent me to upgrade to this version... now I go back on the same site, but it is not the latest version... instead, they 2.1.37..so?

• "BlackBerry Smartphones Help please with matte screen after saturation.

  My 8520 went in the hand washing and had good soaking! At out the battery, dried everything in airing cupboard with rice. First on reboot scrool doesn't work after that 3 weeks, that she's alive again screen too dark, but I do not see... also brands of water inside the screen

  Any advice to bring light please? can live with water marks!

  Love my Blackberry xx

  Other that the replacement of the screen... There is not much to do.

  Great that you could save your 8520 water...!

• EBAY 2.0 for Blackberry smartphones blackBerry smartphones HELP Please

  Please anyone can solve the following

  I am the owner of a customer of Verizon Blackberry Tour

  I was invited to spend my old version fully functional re EBAY 1.03 to EBAY 2.0 so I did and he gave a description of ebay and the application; followed by CONTACT SUPPORT?

  Then was invited to upgrade a newer version of BBM surveys did this successfully and fully functional.

  The problem lies in which EBAY does not, not accessbile, but yet when I see 'my applications' it appears as INSTALLED.

  Thanks iin advance

  Henryshouse59

  Try to uninstall then reinstall the app again.

• BlackBerry smartphones HELP! How can I download video/photos on version 10.4 of mac?

  I've got 3 macs - 10.4 all the... BlackBerry Desktop Manager is only for version 10.5... does anyone have a solution?  I have clean images / video Short I need download & change!  Thank you!

  You should be able to connect via USB with mass storage Mode enabled on your card and simply move the media files from the device to the Mac.

  1. go to Options > Media Card

  (some themes or BlackBerrys can call this ' settings > Media Card ")

  2. check the following parameters (if they are that way, then changes according to the following:)

  (a) media card Support: on

  [b] mass storage Mode Support: on

  (c) auto Enable mass storage: Yes

  3. save the settings and exit

• BlackBerry Smartphones help please! I can't update my torch 9810 to version 7.1

  THERE WAS AN ERROR IN SOFTWARE UPDATE!

  This BlackBerry® Device Software Update includes new features and significant improvements to the solution of BlackBerry® and, as such, is only available for users with a BlackBerry subscription. To learn more about the BlackBerry® service, please visit www.blackberry.com/service.

  This message appeared whenever I update my torch... someone at - it can any one help?

  Hello
  sdgardne... just updated my bb OS 7.1 torch and looks great again... anyway thanks once again!

• BlackBerry Smartphones help please not able to use my phone

  OK, I'm not sure what I did just now, but I'm using Patternlock and I changed a few settings and now my phone is locked with the keyboard in portrait mode and I can't get into the model to unlock. I tried to pull the battery twice.

  Does anyone have any suggestions? Thank you

  Thanks Gman58, I uninstalled the application through DM and now everything seems to work very well!

  You all have a great weekend!

• URGENT blackBerry smartphones HELP Please someone

  Hiya since I up graded world 6 blackberry app on my phone version, most of the time it doesn't allow me to him at all and when I get manage to get it does not work properly, I have major problems telling me unable to act etc, the old version was much better than this one and I lost all my downloaded items once installed Why is this. And cannot address the question please. I know I'm not the only one having these problems with it. Most of my friends do too, how can I watch or check stuff out if she continues to play like this, thank you

  Hello

  You have a few things in there, but I'll start with this. These forums are not a formal support of the RIM channel. They are rather a user forum where volunteers try to troubleshoot other kind souls at best. Therefore, what you get here is in no way part of your official support (which you can get from your wireless service provider that can degenerate officially your case in RIM if necessary).

  karol1960 wrote:
  Since I up graded world 6 version blackberry app on my phone, I have major problems

  So, first of all, it is no such thing as '6 version blackberry app world '... AW is up to V3 at this time.

  karol1960 wrote:
  most of the time it cannot afford him all the

  It's a little vague... exactly what you (step by step please) and exactly how that answer at each step?

  karol1960 wrote:
  and when I get manage to enter in it is not working correctly keeps telling unable to act etc.

  Accurate and complete error messages are always better... There are some things to look for, but no research is effective without the specific error message, including any punctuation.

  karol1960 wrote:
  the old version was much better than this one

  Well, those for whom the new version works very well may disagree with you on this point... but for you, I admit that, while functional, the earlier version was indeed better for you.

  karol1960 wrote:
  In addition, I have lost all my downloaded items for once installed, why is this.

  When you installed the new AppWorld, have you lost all your downloaded 'items'? What, exactly, do you mean by "objects"? How, exactly, do you know they're gone? What, exactly do you have installed? (see there no such thing as AW v6).

  karol1960 wrote:
  And cannot address the question please.

  I refer you to my opening statement.

  karol1960 wrote:
  I know I'm not the only one having these problems with it. Also, most of my friends do

  As do many who report issues here in our forums. Many of them can be helped after I receive the relevant details.

  karol1960 wrote:
  How can I watch or Discover tips if she continues to play this way,

  I'm not quite sure of what exactly you mean by "watching or checking things. But, if you can not AW function, then you certainly can not browse its catalog of applications available.

  Please specify the details of what is happening in your specific situation and perhaps we can guide you towards a cure.

  Good luck and let us know!

• BlackBerry smartphones HELP Please I need help! QUICKLY:'(BLACKBERRY BOLD 9900)

  Hi all

  Seriously I need your help fast!  Im going first on Saturday and my Blackberry Bold 9900 won't turn on!  A few days ago my Blackberry battery emptied very quickly! I used to charge it all night and then when I woke up it's only 3/4 battery left! STRANGE! But anyway, then I when I went to school I texted my classmates that I am at school. I used to put my phone in to school. And when I got out, I discovered a STRANGE surprise! My phone would not turn!  Very well, I came home and I loaded all day well nearly! I'm used to it until today. A with my mated said because I load it too much on the night and a blackberry takes about 3 hours to recharge, it can . So I loaded the morning. I had 1/4 left! So I've dealt with him and went to school. When I arrived home and are charged my phone it not light. So yes it died completely! As always.  But then I left it loads for a time came it turned on and the red LED flashes. So I left up to now to load, but when I try to start the same thing is happening that shows a red LED! I took out the battery and waited 10 seconds, but still nothing happens! PLEASE

  I ONCE HAD A REQUEST THAT I THOUGHT CAUSED THE PROBLEM I REMOVED IT TUESDAY RESTARTED THE PHONE AND NOTHING HAVEN'T CHANGED SINCE THEN, PLEASE HELP ME!

  Hello and welcome to the community!

  Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

  This has been known to "revive" some BBs.

  It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charge battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

  The results of this will show if your BB or your battery that has the problem.

  Good luck and let us know!

• BlackBerry Smartphones HELP Please need to contact as soon as POSSIBLE!

  I got two blackberry curves, one was my staff and the other was to my job. I keep one of my sync with my office work, but would make backups for my personal phone in a file on the computer. My phone was stolen this weekend and I need to pull the contacts and place them on my work phone. However, when I use the Desktop Manager, it does me not the opportunity to move the pins (as it would usually once I connect one of the devices was) my personal telephone files are all saved to the RPI but I can't open. Please can anyone provide assistance as I have no information from family and friends until I can get back my last backup file of my personal phone. I tried to open the Office Assistant in device manager and switch, but he acknowledges that my work phone device.

  On your work, open the address book and click Menu > General Options and Options. Do you not see the choice it for Syncrozination wireless? Turn that off and then return to connect to the USB and the Office Manager.

  Click Restore > advanced > and on the left pane, you will see file > open and navigate to the most recent IPD backup file and move on.

  Once it reads the file, scroll down on the left side to treat the book data where it is highlighted. Press the arrow to the right in the center of the screen to move the data to the device.

• BlackBerry Smartphones help please!

  I stopped using the service blackberry months ago and continued to use wireless internet. All the app except bbm and email services were working, but all of a sudden since yesterday im unable to use internet. I can't use the same browser, it does not work. Internet WiFi and works very well. The phone connects to the wifi, but said always internet is not available. ------, Ive has rebooted, changed quite sims. Someone help me pls.

  Thank you

  Hello rahulsama

  You must have BlackBerry data Plan for sure to allow BBM, push e-mail and other services provided by BlackBerry. You can call your BlackBerry data Plan Provider enabled for your account.

  See you soon.