BlackBerry smartphones, I can't clear the log of events completely! Bold 9900

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  Hello dands2001

  Welcome to the Forums of the BlackBerry Support

  First of all, try on your home screen, open your browser > press the Menu key > Options > scroll down to clear browsing data (mark all fields) and then click clean now. Once it is perform a battery pull by removing the battery while your unit is powered, wait a min. then reinsert back. After the restart it try again.

  dands2001 wrote:

  They required help from Twitter, my PIN to fix the problem.  Is this fair?

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