BlackBerry smartphones, I need help please

Similar Questions

• BlackBerry Smartphones Blackberry RIM 7280 - Need help, please!

  Hello, everyone.  I hope you can help me!

  I bought a used 7280 on eBay.  I have all the accessories and the data plan from my supplier of wireless.  I can access internet on it, but I want to register my address e-mail and IM on it.  For some reason, it isn't recognizing anything.  I get error messages when I try to download, & Office Manager said that my account is not configured correctly.

  I entered addresses POP3 and SMTP provided by Yahoo for me, and it still does not.

  Help, please!  Thanks in advance!

  Hello and welcome to the Forums of Support BlackBerry.com.

  You have registed the device with your operator, by logging into your BIS account and affecting the e-mail account, he?

  http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

  http://www.BlackBerryFAQ.com/index.php/How_to_add_/_delete_email_addresses

• ID error blackBerry Smartphones: 40730 need help urgent to reset the password *.

  Hi team,

  I need help to reset the password for the BB APP world, I logged this site:- https://blackberryid.blackberry.com/bbid/main/login.seam?callbackuri=&i=4218081 this link is send me by email a password reset agin to the BB user ID which is (info personal removed) @blackberry.com is my user name. How can I get the password from there when I ask to reset the password.

  Donmenezes wrote:
  Hi guru,.
  Thank you for the answer. I followed the entire process, but none the case on all the links there is an option to send the password to reset BlackBerry ID to an external address is e-mail that is for example:-gmail account. I really need some request you please explain myself better.

  I think that you read correctly... re-read the Workaround"" section. He said nothing to do anything to your GMail account instead, you must follow the instructions, log into your BIS account (from a PC or your BB... it will be much easier to use a PC well) and activate the automatic redirection of your @bb to your Gmail account. Then return the password reset email, access your GMail account, and you should receive the email to reset it in order to finally use it to solve your problems.

  Please follow exactly the instructions and if you don't follow some sections, he cites exactly with what exactly you did and what exactly doesn't work correctly (point by point, please, with all the details). I can't explain that any better unless you are specific about exactly where/how you're stuck.

  Good luck!

• BlackBerry Smartphones Email icon help please

  Help, please. My email icon remains the same when there is no emails. To only show 56 emails when there is none even after resets hard.

  Hi and welcome to the Forums!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphones really need HELP! Would have someone seen this problem of e-mail...

  There are two of us at work using a 8830WE of Blackberry on the network of Telus Mobility with Shaw Cable as our ISP. We use Desktop Manager 4.6 and our device OS 4.2.2.176.

  We are the '' ONLY '' BB users in the office and the question that we are expereincing affects only the two of us, so I assume that it is something to do with our BB, or maybe the service BIS (we have no MS Exchange or BES).

  Most of the time we use MS Outlook to send the e-mail from our PC instead of using the small keyboard of BB. It said that the below occurs regardless of what device we use for email.

  When we generate and send a new e-mail the recipients planned get, however, if they do, that we do not receive their response.

  And is the same in the other direction... when someone send us a new email, we receive, but when they do not receive our response, we answer.

  I deleted service CMIME book, waited, then cancelled - it does not work.

  I have not changed any MS Outlook, BIS or device settings - at least I don't remember changing anything whatsoever.

  Help, please. This has happened for two to three weeks. We missed several important answers.

  Thank you

  I would like to connect to your BIS site delete and recreate email accounts.

  Then select send service directories. You will get the email of activation for all e-mail accounts.

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected, thanks

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry smartphones I need help: Eception Exception java.lang.nullpointerexception

  I don't know how to make a post but I have a really big problem and I feel absolutely stupid for this wonderful gadget.

  Buy a Blackberry Storm from a friend and I was using the phone since. I have three problems so far :

  1. the phone times out when I select certain characteristics does not lock for example when I try to lock the phone, clock rises and still the phone or when I try to open a menu like the media clock appears, then disappears and does not open the media folder

  2 there is a delay when I turn the phone horizontally / vertically. The menu takes time to adapt to the way I look at the phone. You know that thing of screen filp.

  3 each time I have select the Blackberry icon or even the browser I get this error message:

  Untrapped exception:

  java.lang.NullPointerException

  Help please anyone?

  To recover the App World (if you decide you want to), you can simply download it.  Once you have the browser on your phone running, you can open the browser and go to the homepage of the BlackBerry (it is a bookmarks) and download from there.  Alternatively, you can find more information on how to install App World here:

  http://NA.BlackBerry.com/eng/services/appworld/download.jsp

  As a heads up, App World is great for convenience, but do not (didn't work on my phone).  So even if you are not able to download and use App World, it's not a big deal.

  About BlackBerry Desktop Manager, try to go to this link: http://na.blackberry.com/eng/services/desktop/

  It is available as a free download (click on the download button, and then on the next page, select BlackBerry Desktop Manager 5.0 menu drop-down) and you can choose to install it with or without the Media Manager.  If you want a simpler version, download the version without the media manager.

  I'll try to keep an eye on this thread over the weekend, then post here if you have problems.  Otherwise, I look forward to your confirmation that everything was fine.

• BlackBerry Smartphones Newbie needs help setting up email

  Hello world

  I've been the proud owner of a "BOLD" for about 48 hours now. This is my first Blackberry, so please bear with me.

  I need to set up my Yahoo email. I remember setting up front, but I deleted it as my allowance for the use of network (3 Australia) showed 2 MB roaming allowance, of which half was used in one day.

  I think that the e-mail message has been implemented via a browser page, but I can't go back to this page. The e-mail setup wizard seems to be to the establishment through BES which I did not. Does anyone know the address of the page?

  I also remember, when I chose the browser (not of Planet 3) I was taken in a BB page that showed several options of setting up various things. There were about 5 or 6 boxes grey listed above the other? Anyone also know the address of the page for this?

  Thanks for any help,

  Paul

  You also see a personal Email Setup on the device icon? If not try going into the Options | Advanced options | The host routing table. In this screen press press the button menu and choose to register now. See if you receive a message from check delivered to your device. Subsequently, reset the unit by removing the battery for 30 seconds. See if you have this icon now after restarting the device. If you still don't you can try setting up the account again on your carrier's Web site BIS to add return e-mail accounts?

  What options do you remember on this Web site? Try to go to mobile.blackberry.com on your browser and see if it's the page.

• BlackBerry smartphones can someone help please?

  up to a few days a go, I was able to surf the web and send/receive surveys bbm so I was on the phone, I contacted blackberry and they said to contact my service provider, so I did it and then we me contact blackberry once again, so I don't have all the answers. There is nothing wrong with my phone while I'm not in a call, but it's a nice feature to receive surveys bbm so I was in a call, I reset my whole phone and I'm still not having any luck can someone help me please?

  3G or WiFi is the only service on this device which will allow the data at the same time as a phone call.  There's no other way.

• BlackBerry smartphones, I need help to download the new updated jour.03... something is weird...

  If some of you know how to do that, maybe u can you help me out?...

  I downloaded the jour.03 from the Crackberry site updated.   I saved it on my desktop.

  -J' open the downloaded file that has been saved on my desktop and click on 'Run' then chose my language...

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  -Then, I hit finish, but no office maneger mounted on its own so I opened it myself.

  -Phone was looking for updates and says no update is available for my phone. ???

  I've been messing around with this for seriously almost 4 hours to try to understand and I have to be brain dead or something, but I can't understand what I'm doing wrong...

  Help me if you know how please

  You mean the version.83.

  mjbesen310 wrote:

  -then is asked me if I wanted to repair or remove BB device softwear and I hit the NEXT...

  So, did you say to repair or remove?

  try to install new OS le.83.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  The process takes about 45 minutes to an hour depending on the amount of data you need to back up and restore during the process. Once he did load the new OS, it will reboot (it may do it twice during the entire process.) You will see a white screen with a hourglass up to 20 minutes at a time while the DM says "waiting for initialization."
  If, for any reason, you end up with a white screen with small icons and the number 507, simply reconnect to the PC and run Loader.exe again and it should load the operating system on the device.

  Good luck.

• BlackBerry smartphones I need help!

  OK, I rebooted my machine and this message.

  Error 102

  Reloading software

  For more information, please visit: www.blackberry.com/102

  reset

  then we're back to zero and the same message appears, I went to the page and I downloaded the software and it says: once your device is pluged into the computer it will say: conect to device cant, updated

  but he wont even say, it can not conect.

  can anyone help me or I have to find a RIM Office and go for help?

  It's a new bold 9900 if that helps anything.

  This is a procedure blindly; Sometimes it will hit it off on the first attempt and other times it will take several attempts.  The only advice I can give you is to try again.  If it still does not respond, disconnect your phone, plug it back again try until it is recognized by the BlackBerry Desktop Software.

  I hope that helps you.

• BlackBerry Smartphones Newbie needs help [STORM 9500]

  Hi people.
  I recently got a new BB Storm 9500 my plan of operator and now I'm learning how to customize him completely.
  Right now I'm having two problems.
  I can't update the software. I'm in the course of the new BlackBerry Desktop Software downloaded from the official website of BlacBerry but everytime I try I get the same message. An unexpected failure. It always happens when the software tries to access the ROM of the device.
  I changed and re-changed almost all the options of Setup in the software but I can't find the solution.
  Someone had this problem?

  Another problem I have is the financial problem.
  Here at the Brazil data plan is quite expensive. Without Wi - Fi on the device, it is very difficult work with internet on the mobile phone.
  So, find a trick to add to BlackBerry to access wi - fi networks?
  Or have a way to connect to an internet connection PC hollow?

  Thanks for help.

  Without more details, it will be difficult to determine what is happening with your upgrade, but if you follow the directions in this link below, which has the latest newest 9500 OS out, you should be good.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/203092-latest-OS-9500-4-7-0-237...

  These guidelines do not use Desktop Manager, you will see.

  The 9500 has no WiFi, and even with WiFi, you would need your operator BlackBerry data plan to enable all the BlackBerry service has this push email RIM, browser, etc..

• Wallpaper BlackBerry Smartphones Newbie needs help to put

  All I want to do is select a picture as wallpaper on my BB8310 curve.  I looked in all the places that make sense to me, but have not found the procedure.

  Can someone list the steps I need to take to put up a picture as wallpaper?

  Thank you

  Go to media > pictures > my photos > then highlight the desired image and then press the menu key (BlackBerry) and then select set as home screen image.

• BlackBerry Smartphones have NEED HELP ASAP

  When I put my blackberry on the mass storage mode. A pop up on my blackberry according to ECEPTION EXCEPTION: JAVA. LANG. NULLPOINTEREXCEPTION... What does that mean? and how can I fix that so I can put music on my phone.

  Hi and welcome to the Forums!

  Whenever this kind of mistake happens, the best thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, this one suffers memory leaks and other... with a hard reboot is the best remedy.

  As for what the error means, well, it means that some events were held for which there is no stage of the program to deal with - as a result, an untrapped exception. It of kind of a 'out' final in programming code and says that something is inconsistent with the device with this hard restart being the best advice to fix (at least temporarily).

  Hope that helps!

• BlackBerry Smartphones Newbie needs help

  I just bought a Blackberry Storm. I love this phone, except for one thing. Whenever I Place or answer a call, my face hitting the button mute and puts my mute call. Can someone help me with this?

  Scott

  
  

• BlackBerry Smartphones Newbie needs help with TOWER

  Hello world

  I hope someone can help me. I was wondering if there is a way I can retrieve my email address from my office (Outlook express) and import it onto my Blackberry? I don't have the address, about half of them, to tedious to do it manually...

  Thanks in advance

  Hey there!

  See this KB:

  KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Let us know!