BlackBerry smartphones, I've updated my Storm to software was last updated, but he lost my Web browser altogether?

Similar Questions

• BlackBerry Smartphones Can I use a Storm 9550?

  Hi, Im currently using a 1 Storm 9500 model provided to my local network, Globe Telecom in the Philippines here. When I heard about the Storm 2, I was so excited but unfortunately was informed by Globe they won't promote or Storm 2 of marketing. Not even the other network.

  Then, he left me no choice than to search one unlocked Storm 2 (openline) on the open market. Today, I saw a local store selling a Storm 2 9550 with a Verizon marking model. The staff told me that it was unlocked by the factory. However in my internet browsing, I was told that model 9520 are destined for Asia and Europe while 9550 is for North America and the United States.

  A website says that if you use a 9520 in the USA, only GPRS would work and not the 3G because USA network is different. So, my concern now is if vice versa, I bought the unlocked 9550 and use it in the Philippines, does that mean that the 9550 will not work on our 3G here being different to the American system?

  Enjoy an advisor if please if I should get the 9550 or look for a 9520 unlocked that is intended for Asia and Europe.

  Please notify.

  Thank you very much

  toch315

  Hello

  Without a doubt, you can use a Storm2 on your network. I use my Storm 2 (that I bought on ebay from the us.) in Hungary without any problem, even here there is no carrier that has this device in their portfolio. The only thing you need to check is the frequency of computer networks. This is supported by Storm 2 9550:

  • Quad-band: networks of MHz GSM® / GPRS/EDGE 850/900/1800/1900
  • Single band: 2100 MHz UMTS/HSPA networks
  • Dual band: 800/1900/information MHz CDMA/Ev-DO Rev A networks

  AFAIK, Storm 1 supports the same thing, so I don't know that you can use safely storm 2 without any problems.

• BlackBerry Smartphones connected to the Internet, but cannot open the web browser, facebook...

  My Blackberry Bold 9900 connects to internet with wi - fi and 3 G/edge connection (w / caps) and receive emails, but cannot open the web browser, facebook, twitter, bbm, app world... for the last two days (I think that I have improved some applications). Everyone knows the same?
  Can someone help me pls? Thank you!!

  OK, at least you get the signal necessary for many applications work.

  Please remove your battery while your phone is on, and then replace it.

  Let us know if that helps you.

• BlackBerry Smartphones Amazon app updated for BlackBerry Storm - but can not download...?

  Amazon has updated its app for the BlackBerry Storm, but when I try to download it - it tells me there is a problem with the download...?

  http://www.Amazon.com/BB

  I checked a bit in this and apparently there are problems with the download link.  Try to download again the link now (on your Storm).  Apparently people had issues, but it seems to work now.  If this does not work, let me know and we can try a few other things.  And just in case, clear your cache browser or do a battery pull before installation to ensure that it's not going to a version cached (and so wrong) of the page.  Also, make sure that your browser ID is set to BlackBerry (and not Internet Explorer or Firefox).

  I hope that helps!

• BlackBerry smartphones can not update AppWorld 907 invalid COD

  Hi guys. I bought my Torch 9800 (v6.0.0.570) in 2011 and so far the problem is still not resolved. Everytime I open the AppWorld

  -A message appears: "To continue to use Blackberry App World, you must upgrade your current version."

  - Then I download the update.

  Whenever the 99% achieved download bar, suddenly a message appears "907 invalid COD".

  I can't even delete my BB AppWorld. There is no option "Delete" in "Application Management" or "Modules".

  Hi Firdaus92

  In this case, it is advisable to upgrade the version of your operating system to the v6.0.0.756

  Search and download your OS and everything above applies

  By sdgardne 

   

  However, here's what I propose...

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure you have a current backup and your BB complete... you can find complete instructions via the link in my sig auto below. (It's probably debatable given the errors you have... it is likely that your data are already parts of your device, which means that you must now rely on a backup you took before that happened.)

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones my questions on the Storm 2 9520

  Hello everyone I do not have a Blackberry but I intend to update my phone soon and get a (I currently have a Nokia N95 8 GB). I looked through the list of Blackberry models, and the 9520 that I fell in love was the Storm 2 9520. I will probably get one, but I have several questions that I couldn't find clear answers on google. I'm picky about details on a phone, so I want to know everything before get you it. Here is the list of things that I had on my mind:

  -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

  -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

  -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

  -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

  -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

  -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

  -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

  -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

  -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

  -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

  -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

  -Are there also a front-facing camera for 3G video chat?

  -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

  -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

  -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

  Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

  Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

  Hi and welcome to the Forums!

  Wow! You do your job, I admire that! I'll answer what I can...

  MirceaKitsune wrote:

  -J' read that this phone records videos in 3gp format and not mp4. I'm a little worried about that, because I feel 3gp is less intense than mp4 by Windows (Win 7 user here). For example, 3gp, I filmed with an old phone years ago don't even open correctly in most players and no audio. So, is the format the phone records in playable correctly in Windows (Linux too)?

  3GP is the native video recording format. All you need is the codec on your PC to read. I downloaded a free transcoder and it not only transcode avi (and other formats) for me, but also to put the codec appropriate in what I can play natively without transcoding. QuickTime, I think a codec were also held. There are plenty of audio and the recorded video.

  MirceaKitsune wrote:

  -J' I always rename my pictures and my videos after taking. With the 9520, you can click a button or menu entry to rename an image / clip immediately after making it? Or they be saved with a name only automated, and you need to open your file browser and navigate to the file to be renamed?

  Hmmm... haven't really tried to do... worst case, of course you can rename them later.

  MirceaKitsune wrote:

  -A curiosity, I got on the touch screen if it is based only on the detection of heat or by pressing physics too. What I've seen, the heat detection is used when you lightly touch the screen and select the stuff / drag, while only pressing is used actually click. I'm curious because I could use my phone outside in the winter when I have leather gloves, and the screen can not detect my body energy then. Of course, it is difficult to use any phone with gloves, but I sometimes do to some extent

  In fact, storm BBs use two detection of heat as well as the physical press. It's called SurePress technology. Heat detection determines where on the screen you touch and then physical pressure activates the 'click' somehow. The entire screen is great physical button, whose activity is determined by your finger on the screen position when you press. As such, I doubt it'll work with gloves on at all. I know, on the ski slopes, I remove my glove to do something with my 9550.

  MirceaKitsune wrote:

  -Use the charger micro-usb port, or another port? I know that some devices that use USB for charging and connection to the computer, which is a method that I prefer in general. No problem if it is not, just curious.

  On the BB, a port for all functions. Micro USB for charging and attached USB data transfer. When connected to a PC with the drivers installed, the BB will be time load (from the USB port of the PC) as well as allow the transfer of data.

  MirceaKitsune wrote:

  -In the specs of the phone, it says maximum 8 GB micro-SD cards are supported. Someone can confirm that more cards are inconsistent and do not work (16 / 32 GB ones)?

  Technically, the BB model is unrelated to the size of the SD card, it supports. It is rather a function of the OS level that the BB is running according to the instructions this KB:

  • KB05461 Formats supported by the version of BlackBerry Device Software of card MicroSD

  MirceaKitsune wrote:

  -J' read on a website that the only way to configure e-mail is to have a Blackberry Enterprise Server (do not exactly know what what). But you need to register with Blackberry using a classic IMAP / POP email account (like gmail or yahoo mail)? And besides, you need to register with any Blackberry service to use 3 G internet supplier or to use messenger (YIM MSN and AIM)? I'm guessing not, but always ask to be sure.

  What this site is fake. If you happen to be in a business with BES (or purchase hosted BES) environment, you can indeed have the enhanced features that allow only to BES. But, through BIS (Blackberry Internet Service), you can interface more all connected to the internet e-mail services. See this:

  • http://us.BlackBerry.com/support/blackberry101/Setup.jsp#tab_tab_email

  You mus, t, however, Subscribe to the level of the appropriate of your carrier data plan to activate the true PUSH email function bis.

  • http://www.BlackBerryFAQ.com/index.php/What_do_I_need_a_Data_Plan_for%3F

  MirceaKitsune wrote:

  -J' heard some phones have this limit / problem, so just to be safe: can put you MP3 transferred from your computer as ringtones? Or do you need to download them online from special services, as I heard some phones force you to?

  I've never tried it myself, but I'm sure you can define file types to be ringtones to several media.

  MirceaKitsune wrote:

  -J' read on several websites that there are complications with the installation of applications via the data cable. That's how I install most of my programs of others on phones. So if I have a jar or jad file on my desktop, is there no possible to install it via data cable unless I have an additional file with it? Same question for no java Blackberry applications.

  Applications can be installed via the data cable as long as they meet the necessary criteria to make according to this KB:

  • KB15172 How to install applications using the application loader tool in BlackBerry Desktop Manager

  If you have the .jad file, which can simply be copied on the BB and then executed on the BB to install the application.

  MirceaKitsune wrote:

  -All Web sites mention that the OS 5 web browser does not support flash on web pages (which I find quite sad). However, I can still play the files flash directly from my phone so I just open the swf file?

  Support no BB FLASH at the moment.

  • KB13156 Support for Macromedia Flash for BlackBerry smartphones

  MirceaKitsune wrote:

  -Can you play audio files in ogg / wav format? In addition, it can play video ogv, avi or mpeg?

  You can find all media information of compatibility via this KB:

  • KB05482 Media types supported on the BlackBerry smartphone

  MirceaKitsune wrote:

  -Can I download themes for it that change the icons and colors of the menus? I guess the definition of custom screen (independent of the subject) shouldn't be a problem. Also, is there a free software that allows you to create your own themes and exporting it to the phone via data cable?

  Yes, you can download themes (I have to admit no experience with this...) I found no need to use themes that I need my BB to feature what I need... themes he dressed simply in my humble OPINION). I have no idea on how to create themes.

  MirceaKitsune wrote:

  -Are there also a front-facing camera for 3G video chat?

  N °

  MirceaKitsune wrote:

  -J' read on the differences between the 9520 and 9550 and that the 9550 has a frequency of additional network, sure it can work. Everyone says that you can not use a Blackberry in America if you buy it in Europe, in particular the 9520. Is this true? And the more vital than the 9520 9550 compatibility?

  This issue is not that I consider as responsible. Everyone has their particular circumstances they need to meet. The features of the search machine and the frequency ranges of carriers that you want to run. Then choose the device that fits your specific needs.

  MirceaKitsune wrote:

  -OS 6 will come to the 9520 too? Some sites say it won't, while than others whether in devices that it will support an update. Hope very much it will be

  Without no doubt... but this isn't an authoritative answer. And you will not be able to receive replies by authorities here. Basically, upgraded the specs for OS 6.0 here:

  • http://supportforums.BlackBerry.com/T5/announcements/announcing-BlackBerry-device-software-6-0/TD-p/...

  With the series Storm conspicuous by their absence, I consider any current to be candidates for the OS6.0 storms. But it is indeed in my humble OPINION.

  MirceaKitsune wrote:

  -Finally, this could be a sensitive issue and I don't know how poorly seen on it is here. But it's easy to unlock / debrand the 9520? I would like to get the latest versions of firmware and do not have the limited phone.

  Someone mentioned the provider to branding is not done for commercial reasons, but in order to keep the compatible phone (and shouldn't even be illegal to debrand). So I think it should be ok.

  Hmmm... release information can be found here:

  • http://www.BlackBerryFAQ.com/index.php/How_do_I_unlock_my_BlackBerry%3F

  But I'm not sure of your premises. You seem to be saying that you are locked in your level of update of carriers, as long as your BB is blocked. This is false. Unlocking is simply the function to allow your BB run on a network of different carriers... at the level of the BONE is irrelevant to that. You are free to use the carriers released OS for your specific model BB... There is just a tiny thing that you need to follow. But unlocking is not necessary to do so. There's nothing illegal or anything about unlocking. But it is useless unless and until you want to reverse your BB to another carrier.

  MirceaKitsune wrote:

  Yes, they are a lot of questions that may seem ridiculous. I got this phone for several years, so I want to know all about it. Thanks to all those who can help you meet them, and keep up the good work with phones

  Anything stupid on your questions at all... took a while to write the answers and I regret that I have not all of them for you.

  Good luck and let us know!

• BlackBerry smartphones can not update bb id

  Hello

  I have a situation, I can't update my bb on my phone id (8520) I bought this phone to another user and its information is always that that checks the phone. I get an error message: enter the username associated with this smartphone. I think that's also why I can't receive and accept the invitations when friends add my PIN for BBM. I have not yet set up my email accounts, when I get to the email Setup page I get this error message: your e-mail account is already enabled for use of the company, but I'm not not using any email the company and I did the putting up of my email on my old bb 9000 before. pls help me on this, I know not what to do. I already have my BIS active but im getting this kind of errors... you can email me for any possible assistance, here is my email address:

  Thank you and hope to receive a feedback with you!

  EDIT: For your security, personal information such as email are prohibited. Please see the guidelines of the user   under article ""be sure to." "

  Hello and welcome to the community!

  Time to take a step back:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  The seller must complete their first steps before you try to use anything.

  Good luck!

• BlackBerry Smartphones appworld not updated

  I tried to get appworld but received a message "to continue to use the bb world app I need to first upgrade my current version". After access to the Web site of bb to upgrade, I have chosen update today, then download now, and then click Next after selecting my language. Finally, the download option has come that I chose. message then told me he already excist and asked me if I want to replace it with the new version, I chose to replace. the new message came stating failed download. then I checked the details where it says 907 invalid COD.

  What can I do to fix it now?

  Help, please!

  Hello and welcome to the community!

  Please try this sequence:

  (1) to remove from your BB AppWorld

  • KB10040 How to view or delete applications on a BlackBerry smartphone
  • He asks to restart the BB,

  (2) a Batt Pull reboot (power on, remove the battery, wait, insert the battery, wait), even if redundant to the one you did in step 1.

  3) install a new copy of AppWorld (on your BB)

  • http://BlackBerry.com/appworld/download
  • Yet once, if he asks to restart, do.

  (4) restart another Batt-sweater

  (5) see if it works now.

  See you soon!

• BlackBerry smartphone App world updated the blackberry torch 9800

  When I clicked on app world he said that she needed an update. Whenever I click on update, it will get at the end of the app world update then it will say "update failed". I can't use app world anymore because I can't update and it won't let me not use app world unless I update. Please help me.

  Hello Stephaniexo

  Welcome to the Forums of the BlackBerry Support

  If you encounter the problem of BlackBerry App World update, then please try this:

  On your home screen the unit go to Options > device > application > locate and remove BlackBerry App world in this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Once deleted perform a battery pull reboot by removing the battery whiel your device is turned on, wait a min. and then reinsert this return. Finally, after the reboot, use your BlackBerry browser and navigate to www.blackberry.com/appworld/download and download the latest version available for your device.

• Director of office of blackBerry Smartphones has always updated

  First off I use the most recent operating system (OS 5.0.0.32 8).

  Whenever I'm plugging my storm into my computer and bring up to Desktop Manager he always tells me that "BlackBerry 5.0 Core Applications" has an update. I'm trying to "update" but still, it stops at halfway and says that the device has enough memory, even if it has 20 MB of memory available. I can't update other applications that I have because it tries to update the Applications of first base, then said he ran out of memory, always restarts and I'm back to square one.

  Is it possible to let him stop trying to update?

  If you have two choices:

  1. click on Cancel. (I did it for three months, when a BONE kept demanding that I load on my device Dutch)

  2 make room on your space memory device for what anyone, he wants to upgrade.

  It could be, if you have loaded BBMessenger v5 to the device, which sees the OS that you still haven't BBM (4.7) load and want to only load.

  I just click Cancel.

• BlackBerry Smartphones unable to update BlackBerry App World on Bold 9700

  I use a BlackBerry Bold 9700 BlackBerry OS version 5.1.0.121 with BlackBerry Device Software version 5.0.0.442.

  When I click on the BlackBerry App World on my camera icon, I get the following message:

  "To continue to use BlackBerry App World, you must upgrade your current version. For more information, please visit www.blackberry.com/appworld/support. »

  So, I click on the upgrade button. My BlackBerry browser then launches automatically and tries to open the "'http://appworld.blackberry.com ' page." However, whenever I tried this, the page may not load in Black Berry browser and remains off. I tried to leave my phone for increments of 10-15 minutes to load the page, but after several attempts, I was never able to open the page successfully. I still get a blank page.

  So, I visited the next page on my desktop: http://ca.blackberry.com/apps/app-world/download.html.

  I tried the first method of sending the URL on my device, but it ended up with the same result described above when I tried to access the URL that was sent to me. The BlackBerry browser displays a blank page.

  I then tried the second method described on http://ca.blackberry.com/apps/app-world/download.html. I connected my device to my computer via a USB cable and clicked on the download, it affects today by following the instructions on the page. But, when I clicked on the button, I was led to a "Mode not available" page that says the following:

  "Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser of your BlackBerry® smartphone. »

  So my problem is cyclical. The page that I need to access the site to download the App World can not load in my BlackBerry browser and I can't download the product via USB either. This seems to be a bug, and I want to report it to Research In Motion.

  If anyone has any advice on how to solve this problem, it would be much appreciated.

  The solution described on http://supportforums.blackberry.com/t5/BlackBerry-World/Can-t-upgrade-BB-World-I-think/m-p/2485451 solved this problem. Thank you, sdgardne!

• BlackBerry Smartphones 5.0 Update error message

  I could not update my Blackberry Desktop from 4.7 to 5.0 software.  Download fine and then when I click on 'install', I get a message saying, 'there was an installation of the update error".  I have retried several times and restarted the computer, but the same thing happens all the time.  Anyone know what to do?  Thank you!

  cleaning instructions on the link below to uninstall...:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=1&docTy...

  then reinstall 5.0

• BlackBerry smartphone email password update, turn round and round in circles

  I used an e-mail account on my blackberry for almost a year now.  Today the blackberry ceased to receive emails on this account and I received an email from blackberry telling me to update the password for this e-mail account.  I followed the instructions in the email to blackberry. But it does not recognize the password I put in that.  When I click on "forgotten password", I get a message saying that my password has been sent to my device.  But no password can't.

  My other e-mail account on my device seems to work very well.

  Hi all and welcome to the forums.

  This can be corrected simply by going to the site of BIS, and reinsert your correct password.

  This article explains.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB05255&sliceId=2&docTy...

• BlackBerry smartphones impossible to update the applications after returning from deployment

  I really send an SOS to you all, but right now I need help.  I've just returned from a seven-month deployment and was not able to use my new 2 "BOLD" for the duration of my output.  I forgot my answer to the question on my security question and impossible to reset my password.  Who should I contact to get a discount to re-set for my account?

  Hi and welcome to the forums!

  If you are referring to the security password to unlock your device, you will not be able to recover it or changed it. You will have 10 attempts to open it and then our device will perform a security wipe.

  If you are referring to your selection of the site password BIS forgotten password. You will receive a PIN message with your password.

  If your device does not work, use the attached link to get all the necessary information and then call your operator.

  Thank you

  Bifocals

  KB10385 Several attempts to enter a password prompt a warning that data will be erased from the BlackBerry smartphone

  KB04665 NSE, MEID, ICCID, IMEI, IMSI, PIN and SIM

• BlackBerry smartphone accessing password Keeper data using office software

  I recently had a pressure of crack in the LCD screen on my Curve 8310.

  I need to access my passwords stored in password keeper, however given that the LCD is toast, impossible to read anything on the phone.

  I'm waiting on a replacement LCD screen, but need to pass, as soon as POSSIBLE.

  Are there programs to display the program on the pc?

  I tried a solution that actuall work, so I thought I'd post in case anyone else has this same problem.

  I had previously saved data for my Blackberry Curve 8310 using the office management software.

  I downloaded a Simulatr for my Curve 8310 and installed the software.  I found the Simulator to the BlackBerry Smartphone simulators - URL

  http://NA.BlackBerry.com/eng/developers/resources/simulators.jsp

  Once the program was installed, I ran the program, which shows a picture of the phone.

  I started my office management software.

  Now to back in the Smartphone Simulator

  In the menu, I selected 'USB cable connected' which simulates the connection of the smartphone.

  Once I did this, the office management software prompted me to create settings then phone again.

  Once I implemented this new virtual phone, I restored my backup from the virtual desktop management software to the new.

  I could then use the mouse to go to the password manager and open the program.  It prompted me for my password and all data appeared.

  Hope this helps someone else.  Good luck.

  Mark