BlackBerry Smartphones icon won't go away

A small white icon that looks like a cassette is display on my home screen. It has no figures with it. I think this is a voicemail icon, but my mailbox is empty: I checked it several times.

Can someone identify the icon and then tell me how to get rid of it. I already have my battery several times different (but not for 30 minutes as a post suggested a missed call icon that won't go away).

Here you are at choice,... follow these steps in order until it is resolved.

  1. Call your voicemail and clear the message.
  2. You can call your BB from another and leave a message. You BB, call your voicemail and clear and delete your messages.
  3. Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
  4. Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  5. Clean and reload your OS.

Tags: BlackBerry Smartphones

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