BlackBerry Smartphones Intellisync ' Attention code - 0x3b21 "problem installation DM 4.6 own

I am running XP from Microsoft with Outlook 2003

A colleague of mine to buy a blackBerry "BOLD" last week and asked me if I would help set up. I ran the installation disc to install the Desktop Manager so that I could sync the "BOLD" with Outlook 2003 (we do not have an exchange server so I use the BlackBerry redirector). However, when I try to go through the initial sync-> synchronization-> synchronization configuration (button) Setup, just before the menu displays, I get the software Intellisync 'experienced attention. Warning code - 0x3b21. Check the documentation. "error.

I tried install disk (DM 4.6), installs from the Web of BlackBerry (DM 4.6 and 4.7) site and installs from AT & T (4.6 DM) site and I get the same error.  (NOTE: between each new installation, I did a complete uninstall - remove programs, new edition and deletion of folder of files)

I went through all the posts that seemed even semi-connexes and have not found a solution that works.

Because that, in each a complete uninstall I made, I didn't once a Puma Technologies or input file, I think that my problem lies somewhere with this particular folder/file/program is not installed, but I need help/direction if that is the case.

Thanks for any help!

So, after trying different configurations, I discovered that my problem is not the "0x3b21" error message, but rather, I tried to do something that I am not set up to do.

When you install the desktop software, I me by selecting the "integrate with work Email" because that's what I wanted to do. integrate with an email account that is already put in place to work. However, I did notice the part of having an exchange server, which we don't have in our company (all of our electronic mail is routed through a mail client based on the web through our ISP).

Finally, I tried the option "Integrate with personal messaging" and low and behold, I was able to sync my calendar, tasks and contacts, without any problem.

Unfortunately, I don't know how to sync my email (which is important), but I will do more research before you start a new thread, because this problem is not applicable to this topic.

Tags: BlackBerry Smartphones

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