BlackBerry Smartphones Intellisync: Unknown error reported

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• BlackBerry Smartphones Intellisync error

  I have a BB Bold 9650 and am using Outlook 2007.  I had no problem synchronization until yesterday when Archbishop Desktop 6.0.0.40 installed.  Now I get Intellisync error - unknown error reported.  If I can't get this working soon, I'll have to drop the new software.

  Figured it out finally.  I am still running XP.  When I went to remove programs, I found both version 5.0 and 6.0 installed.  I removed 5.0 and had a synchronization.  I don't know how V6.0 installed yesterday I have to not demand.

• I can not sincronize my Blackberry Desktop Manager with Windows Live. I get the message "unknown error reported" How turn off the connected BlackBerry smartphone advanced power management features

  I'm on resolution 5, I used four different resolutions and none of them work, and I do not understand how to apply the meanless 5. Resolution 5

  Turn off the connected BlackBerry smartphone advanced power management features. For more information about how to disable the USB selective suspend feature in Windows, visitMicrosoft Help and Support site and search for "disable usb selective suspend."

  See if http://support.microsoft.com/kb/902274 help
  --
  ..
  --
  "andresgn" wrote in message news: 9754 c 356-97ed-4b9f-8dc5-c3318a6dc60b...
  > I'm on resolution 5, I used four different and no resolutions are
  > work them, and I do not understand how to apply the meanless 5.
  > Resolution 5
  > Turn off the connected BlackBerry advanced power management features
  > smartphone. For more information about how to disable the selective USB
  > suspend functionality in Windows, see the Microsoft Help and Support site
  > and look for "disable usb selective suspend."
  >
   
   

• BlackBerry Smartphone app 523 error code

  Hi everyone help me please Ive got the app code error coming up on my phone when I start, but all advise them at the moment can said to connect to Desktop Manager but I can't the phone turns because of the error code! Counsel gratefully received thanks to all

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number:http://www.blackberry.com/btsc/KB1014
  KB10144 how it force detect the BlackBerry smartphone by using wrong Application

• BlackBerry smartphones built by error media

  Hai, I am from Indonesia (I don't know if this help), I use 9810, a week ago I received a message 'built by mistake of the media' and asked if I want to fix, so I clicked on the button repair, and it worked, the integrated media has been recovered. But still, my bb has been frozen (the screen is frozen) so I removed the battery, and then I get the new message built by mistake of the media, so I clicked on the button repair, but this time I got a message that my integrated media required to put in shape. So I did the action of formatting, I lost my photos, my ringtones, etc, but even once, it went well. Until today, my 9810 got a little still frozen so I removed the battery and got the built in media error message again? Now I'm confused, I thought that the action of formatting solved my previous problem, but he'll be back once again? Can someone tell me what is happening? What should I do if the problem persists? I don't want to lose my photos, music etc all the time, can anyone help? Thank you before.

  Hello Andrew,

  Sorry to hear about your problems.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  I hope this helps. Nice day.

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones Intellisync error when syncing with Bold 9930 (issues of the Organizer)

  I recently received the following error message Intellisync trying to sync my Bold 9930 with Outlook: "error occurred. Error code: 0x80043ac9. See the documentation.

  Someone has any idea how to solve this problem? My Organizer phone and Outlook is more 'talk' between them, which is not a good thing.

  I am on Verizon and I have 7.1 Bundle 457 loaded on my phone.

  Hello blackpowerbunny,

  The following article should provide you with more information on the 'encountered error. Error code: 0x80043ac9. See documentation"message that you receive when you try to synchronize your smartphone from BlackBerry using the BlackBerry® Desktop Software:

  BlackBerry Desktop Software displays the error message "error code: 0x80043ac9 - http://www.blackberry.com/btsc/KB25869 .

  We hope this helps.

  Thank you.

• BlackBerry Smartphones Intellisync error 0x8004fceb

  I get this error and cannot sync my calendar between my Blackberry 8900 Curve and Outlook on my PC.

  The message says to check the documentation, but I can't find any reference to this error code. Can anyone help?

  Here is the message itself, I get:

  Error encountered

  0x8004fceb

  See the documentation

  Thanks in advance for your help

  After you delete the Intellisync folder several times, without result, I ended up remove and reinstall the desktop software.

  I installed version 4.6 instead of 4.7 [some posts says it was less prone to problem] I used to synchronize a couple of times and I've had no problems so far. Let's keep our fingers crossed.

  Thank you all for your suggestions!

• BlackBerry Smartphones connector specific error Intellisync / Internal Error #4238

  Hello everyone.  I got my phone from Blackberry storm about 2 weeks ago and it worked perfectly.  I could back up my files and synchronize my Contacts from the Windows address book.  I had 68 Contacts inside and today I added 5 more to make 73.  I went to sync the phone and just as he was on sync contacts, I have a message "the Intellisync connector specific error."  I then checked the logs, and on the bottom of the log, it says "Internal Error #4238".

  I deleted and reinstalled the Blackberry Desktop Manager and reset my computer and phone several times.  I also wne in the section advanced and deleted contacts from your phone and tried to reinstall the and installed only 44 of them and got the same message "the Intellisync connector specific error."  I was on the phone with Verizon for an hour and they could not help.

  I am running Windows Vista.  Any help appreciated.

  I tried that suggested bifocals, and for some reason, I couldn't understand it.  So what I did I e-mailed me contacts, 15 at a time and it worked perfectly.  Prior to sending contacts, I just had to be converted to .vcf files.

• BlackBerry Smartphones Intellisync - error specific connector - during the synchronization process

  Hi all

  I went to sync my bb 9000 with my laptop Windows using the BB Desktop Manager (done so many times before)

  Now during synchronization, on the screen you can see the treatment device address book. but every time anyone in the past 10 ish records a box appears:

  Intellisync

  (X) connector specific error

  Ok

  you click ok and the synchronization has not occurred.

  Everyone knows about this problem?

  What it means?

  How can I resolve, so that I can synchronize and update my address books (outlook - bb9000)

  Can't wait to hear a BB genius out there!

  Please read and try to help in advance!

  At soon muchly

  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB15294 "Connector specific error" when syncing with BlackBerry Desktop Software

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Smartphones Intellisync can't connect to black? Berry "BOLD"

  A box of Intellisync error message appears whenever I try to sync with Lotus Notes 6.5 on my PC via USB and the Office Manager. The error message says: "unable to connect to the device.  Please make sure that the device is properly connected and try again.  I am also unable to make a backup or configure synchronization settings.  I tried several things, including the re - install Desktop Manager (v.4.6), get out and re-installing the battery of BB, demotion to a lower version of Desktop Manager (v.4.3), but the problem is not resolved.

  The file under C:\Documents and Settings\User\Application PtTrace.log is in Motion\BlackBerry\Intellisync shows the following errors:

  Error 0 x 83110005.-2096037883.0 a.\syncconfigmanager.cpp line 1137

  Error cannot load CXLServer1.dll in the product directory... 4005.\callback.cpp line 3610

  Fichier.\LNOptions.cpp, line 2043, Msg The Lotus Notes mail, server or location parameters have changed. Update configuration.

  What can I do to fix this?  Thank you!

  Thanks for the suggestion.  I did a wipe, shortly before I read your post and it now works for me as well.  I share your view that the problem seems to lie with the way the device switch Wizard copies the files.

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you