BlackBerry Smartphones Mail Synchronization Log to Support

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• BlackBerry Smartphones SMS msgs. logging is no longer in my msg folder.

  My Blackberry resets constantly it's self to weird settings.  Last night, it is no longer recording messages sent and received sms. in my MSG folder.  In addition, it does not have a log of the active calls.  Please help, I have tried to go into the options to mess w / it but can not seem to operate.

  Thank you.

  You are facing constraints of memory in your device. Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Call logs and SMS disappear when the BlackBerry smartphone is low on memory

• BlackBerry smartphones "" Mail Delivery System failure - 5.3.0 - other failure of messaging system 5.2.1 "»

  I started getting this error on my Curve 8530 suddenly try send e-mail or transfer. My question is that the messaging system is at fault, so I can understand to talk to Blackberry, Virgin Mobile or AOL? Thank you! Sally

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support, based on the error message, it seems that the e-mail from RIM server is the issue, but to reach the RIM support, you must be up to your provider.

  Good luck!

• Z10 Z10 blackBerry e-mail synchronization

  Hello

  I recently spent BB 9900 to Z10 and my emails on hotmail, gmail and gmail biz have delay and, for example, "BOLD" on when I remove me my device of emails asked on handheld or both, and how can I do the same thing on z10? Thank you

  Hello and welcome to the community!

  I think you have at least 2 questions mixed up there... I hope that I will be able to properly analyze...

  kayhanmoa wrote:

  my email on hotmail, gmail and gmail biz have delay

  With legacy devices, BIS served as intermediary and could PUSH in real-time every time as the e-mail server that will support. With BB10, ENCORE is abandoned and the client device on can use PUSH if the mail server is supported, but only if you have enabled in the settings > accounts. If PUSH is not supported or you have not enabled, then the interval controls how often e-mail is extracted from your server. It's WAD - works as expected.

  kayhanmoa wrote:

  for example on "BOLD" when I remove me my device of emails asked on handheld or both, and how can I do the same thing on z10?

  You can not... which parameter does not currently exist. At present, the device and your server are designed to be images of mirror each other (in the synchronization period Email you assign to the account > settings)... do something on one and it reflects in the other. It's too much, WAD.

  We all hope that future versions of operating system will improve on things like this. But for now, it is what it is.

  Good luck!

• Need for blackBerry Smartphones to synchronize with MS Outlook backup the old files

  Hello

  I'm kinda stuck with my Blackberry Bold 9700.  He wiped my old entries in the calendar (even though I have "Keep forever" selected in options), but I need the calendar last points because I used it for the follow-up of meetings, events, etc.

  Before you reinstall an old backup, copy in Outlook and then re - install my current version is there any how else to get this info on the file backup and in Outlook.  I really want to install a previous version of the backup on my phone because when I do, he never wears on a large number of the phone ringing, settings, etc., and I still need to do to get things to normal.

  Help, please!

  (By the way, I use an older version of the device software on my phone (5.0.0.714) because I can't stand display new calendar version.)

  If you do want to restore a previous backup schedule, you can - calendar only, nothing else.

  Article ID: KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  For BlackBerry Desktop Software 6.0 to 7.0

  1. Open the BlackBerry Desktop Software.
  2. Click on device.
  3. Select restore from the list.
  4. Select a backup file.
  5. Choose select settings and peripheral data.
  6. Select the databases to restore, and click on restore.
  7. A warning that all data will be replaced by a backup file. Click on Yes.
  8. When the process is complete, disconnect the smart phone BlackBerry to the computer.

• Address book to blackBerry Smartphones to synchronize with MS Outlook

  I have synced my MS Outlook Contact list with my BB Curve 8330.  All my contacts are showing in my BB, but they are not in alphabetical order.  I have the BB address book set to sort by last name.  For example, when I look at my BB address book, contacts appear in the following order: A to F, then he starts A to P, then m to Z.  None of the contacts are repeated.  Can someone help me understand what the problem is?

  I would do the following:

  To delete all contacts from the BlackBerry device, follow these steps:

  1. Connect the BlackBerry smartphone to the computer and launch the BlackBerry Desktop Manager.
  2. Double-click on the backup and restore, and then click Advanced.
  3. Under device databases, select address book and click clear.
  4. Click OK.
  5. Click Refresh to verify that the address book database is disabled.

  Take an as shown battery pull and recharge from Outlook.

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11063&sliceId=2&docTy...

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• BlackBerry smartphones can not log in to validate the e-mail via "e-mail setup".

  Google has just turned off sync to google calendar for blackberry. So I did a gmail account so I can use "BIS calendar wireless sync" on gmail. However whenever I go into the configuration of email on my bb, it just times out. I click the icon and get about a second or 2 ticking clock and then nothing. This happened before when I set up my email addresses (and has been fixed by using the email my carrier's bis email account configuration, Telstra in Australia). It's just a question now, like gmail, calendar synchronization requires that I have post my bb email address in order to get the calendar wireless sync. have done a lot of battery grips. Since hours today on the phone with my ISP and have flashed the phone. have downgraded to version 6, 905 and a full wipe info. This did not help. I guess the problem is with the carrier, but they tried to 'everything' for this problem, as it has (as I said) is a problem in the past. and still the same thing. I downloaded the service books and then deleted and then downloaded them once again, having re-entered on the network a lot of times, the provider has reset my account, multiplied by neumerous. I tried to go to mobile.blackberry.com and this not validate my email "on the phone" and get my calendar to work. I would upgrade the 9900 things but 2, there are a lot of people complaining about reception problems and there's os 10 just around the corner. I looked online and not found a serious answer to fix my agenda. looking for a work around or correct for my google calendar work?
  .

  OK I found it.

  I saw that some ppl posted the same thing. I don't know if it will work for everyone, but that's what I did.

  do not think that this part of the question, but I'll put it and others can comment on. After downloading the last Director of office of telstra (my carrier) because the previous soft ware has been downloaded from the website of vodafone.

  then I went to the list of applications on the Office Manager and found that there are 2 "Messaging Installer" programs, they have different versions. I have deleted 1 and nothing has changed. I deleted the 2nd, and nothing has changed. then wen I loked at applications he gave me the opportunity to reinstall only 1 of these e-mail of the installation files. I did and now I have my schedule back.

  I hope this helps others to please let me know if you want more info.

• BlackBerry smartphones to synchronize Outlook 2013 with BB 9780

  Madam, Sir, I can't sync BB 9780 with Outlook 2013. Told me that "there is no default mail client or the current mail client cannot perform mail request. Run Microsoft Outlook and set it as the default e-mail client "and check this post and e-mail by default, but still the same message appearing still. Could someone help me solve this problem? Thank you
  Details: Windows 7 (x 64) Outlook 2013 and BB 9780 with Version 6.0.0.600

  Hello

  Unfortunately, Outlook 2013 is not compatible with the desktop software. Reference:

  • Article ID: KB12268 Support for synchronization for BlackBerry Desktop Software for Windows
  • http://us.BlackBerry.com/software/desktop/desktop-PC/system-requirements.html

  Good luck!

• BlackBerry smartphones to synchronize gmail calendar on new BB C 9320 via gmail improved for blackberry connection

  I already have a gmail desk calendar, but I was not able to sync all the inflow of funds after you have configured the Gmail improved for BB. Only 3 entries on the desktop, I did yesterday registerd on the BB. How to synchronize all the entries on the BB or at least all of the future? I have already many future entries, but they were seized before I got the BB.

  If you have a way of asking for gmail instead, please let me know.

  Thank you

  Carine

  Hey carinewood,

  To synchronize with a desktop calendar using the BlackBerry Desktop Software, calendar data must be stored locally on the computer in a .pst file and be in a supported e-mail client. The BlackBerry Desktop Software will not synchronize with a web-based calendar. You can see the e-mail programs supported for synchronization in this document under System requirements > desktop e-mail programs. http://bbry.lv/PoxT4B

  You can sync a Gmail webmail wireless calendar, but shared calendars will not synchronize. The following article should provide more information and a link to the instructions to enable it. "What is the synchronization of calendar with Gmail?" http://bbry.lv/Hv63Rt

  I hope this helps.

• BlackBerry Smartphones mail envelope

  All my emails are read, but emails not read symbolizing envelope is still there. How to clear its content?

  The situation started from the time wherever I use emails to reading on the screen of the car and the new car (BMW X 5).

  Can anyone help? Thank you.

  Tips to clear the message unread... try them in the order.

  If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

  Try these options:
  The main Messages folder and select today's date, click on the menu button and then select Mark prior opened.
  * Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
  Messages > saved Messages
  Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
  * Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
  Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
  * Connect to Desktop Manager > backup/restore > advanced. In the list of the data on your device. Scroll to the e-mail highlighted messages database, and then below, select TRANSPARENT. This will clear your system of all messages.
  * Clean and reload your OS.

• Slow blackBerry smartphones to synchronize Outlook 2007 <>- DM 4.6

  My clocks are running 4 minutes even if no records have been changed.

  BlackBerry 9000 4.6.0.167

  DM 4.6

  Win XP

  Outlook 2007, 2000 contacts

  Synchronization is displayed to review all records in the contacts of the device twice ('reading', and then 'transformation'), even if no changes have been made.

  I just spent an hour by inserting in the escalation process to get an answer to the question of the slow sync.

  Function of Blackberry technical support, starting with DM 4.3 consistency checking occurs much more on each synchronization.  Each record is checked once again, even the records without modification.  Then your synchronization time depend on the size of your database, not the number of recent changes.  Apparently the Blackberry is aspiring to the levels of corruption much lower than its competitors.

  So get used to slow the synchronizations.  A good chance of the brush upwards on your Spanish or read this book self-help.

• BlackBerry Smartphones to synchronize Microsoft Outlook on a PC at home

  Hello, I just bought a Blackberry "BOLD". I'm a home user, with Microsoft Outlook used on my home PC (obviously with no server - I use POP3 to download emails in there). How can I sync the Outlook Inbox with my camera, when I am connected with the UBS cable of course? I do not expect a wireless connection, but the Inbox synchronization and files, which contain old messages I keek on my device. Help appreciated

  You can not, you need any exchange server to synchronize messages between the device and the Outlook on your pc.

  For your position, you're under BIS, and you need BES to synchronize emails.

  BIS - BlackBerry Internet Service = e-mail service provided by the respective carrier. AT & T, Verizon, T-Mobile, Rogers, etc, etc...

  BES - BlackBerry Enterprise Server = email service provided by a server managed by a company. For example, by your employer...

• Groupwise blackBerry smartphones to synchronize shared calendars

  We are on Groupwise 7.0.3.  Is it possible to synchronize calendars shared to the BlackBerry Curve 8330? My calendar sync is trying to find a way to sync my shared calendars.

  A co worker made me to this company that claims to be able to do.  http://www.companionlink.com/products/companionlink.html .  Note that they have posted on their website that they will no longer support Groupwise 7 and they don't provide any support for Groupwise 8. I was unable to find other ways to synchronize shared calendars.

• BlackBerry Smartphones POP3 synchronization problem

  Hello

  I have a problem with a new installed Blackberry 9000 "BOLD".

  Blackberry Gets the emails from a pop3 account, pushed by the mobile operator.

  Everything works fine. Except one little tiny thing.

  On my old blackberry (8800), the system was similar.

  The difference was, he showed that the current emails that were present in the pop3 account.

  In other words: when outlook took e-mails from pop3,.

  the e-mails have disappeared on the blackberry.

  Now, I would get the "BOLD" 9000 to run similar. Right now,.

  all e-mail messages remain in the blackberry. It seems that the mails are

  marked after that that they were collected by outlook.

  The support of telephony mobile phone company advised me to use imap but

  I'm for shure, the system ran on the 8800 without IMAP as well.

  I don't like change in IMAP

  Does anyone have a hint for me on this?

  Thanks in advance

  Markus

  Hello

  Thank you very much for your help!

  I think I found it! After you set up the account pop3 on the vodafone site,

  I need to change the account again to get the option:

  Now, I'll try that, but I think it was the good tip, thank you!

  Good bye

  M.

• BlackBerry Smartphones Appts synchronize BB to Outlook

  When I add an appointment with my BB, I have four calendars to choose from.

  Facebook

  [email protected]

  [email protected]

  [email protected]

  When I get the appointment in the calendar of Facebook, they are be synchronized in my Outlook calendar, but none of the other three get synchronized.

  Can someone help me fix this so that ALL my appointments get synchronized.  MOST of them entered into [email protected] (company) or [email protected] (staff)

  Thank you!

  Hi scliff1,

  Welcome to the BlackBerry Support Community Forums.

  Only the device default calendar will sync with Outlook. This article should help you to merge your multiple calendars device for synchronization. http://bbry.lv/pwj8UB

  This blog should provide more information on the use and management of multiple calendars on your BlackBerry. http://bbry.lv/ahPjl9

  Hope this helps