BlackBerry Smartphones Media Manager is absent from BB Desktop Software

Similar Questions

• BlackBerry Smartphones Media Manager works only with "BOLD"

  I installed the Desktop Manager 4.6 v software, but Media Manager is greyed out and cannot be used. Any ideas?

  Your Media Manager is gray as your Desktop Manager 4.6 installed is a version non-mediamanager. You can download the media manager versioon from here. Download Desktop Manager 4.6.0 B15 multilingual - with Media Manager or Director of bureau 4.6.0 English B15 - with Media Manager

• BlackBerry Smartphones Media Manager View / transfer of images from the Blackberry

  Recently, two Workstations have had their media manager stop working. When the blackberry is connected to the computer and looked in the Media Manager, images on the blackberry developed as gray with a tiny band of pixels in the image at the top. When the images are transferred to the PC they hold it. When images are sent from the blackberry to the PC images find very well.

  We have reinstalled nothing doesn't.

  Workstations are 2 XP with all service packs except SP 3. Desktop BlackBerry 4.3

  I installed 4.5 just above the previous version and seem to have the issue resovled. The interface is substantially different.

• BlackBerry Smartphones Media Manager missing (does not highlight) in version 4.7

  My first blackberry - a Bold 9000 and V4.6 from the CD but questions initially with synchronization PC had so loaded 4.7 from the web.  After a lot of time spent on the phone with Orange (328 compound) we got it working and everything has been fine until today, when I want to move photos and video of the "BOLD" to my PC phone.  The Media Manager is grey-ed version 4.7. Any ideas what to do?

  (1) you don't need the Media Manager if it is right to some multimedia files on your device:
  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...
  HOWTO: use your blackberry as a USB device

  (2) If you really need the Media Manager, you must uninstall your today Desktop Manager and download the bundle "Desktop Manager + Media Manager". You can do this by clicking on the 'SOFTWARE' button on the top of this page, and then on the lower right corner for desktop computer.

• BlackBerry Smartphones Media Manager does not recognize the Media card

  Installed the media 2G card.  Card is able to format and presents itself as 1.8 GB.  With mass storage, office software (Roxio media manager) does not show - memory card from the device.  In mass storage mode (which, according to the manual means the acts of the device as a USB storage device), PC sees the device, but does not not the files copied to it.  Has spent about 2 hours with the technical support of Verizon... they are puzzled.

  I found a workaround for the music files on the card.  I removed from the Blackberry and installed in an SD adapter full-size and there in a USB key with a SD slot.  My computer has seen the media card (embedded in the USB device) and I flew over songs in the repertoire of music on the media card, put it back into my phone and viola... the music file was there!

• Icon blackBerry Smartphones Media manager Office Manager is missing?

  I just installed an SD card and load music.  There is no icon Media Manager click on my current (4.2.214) Office Manager version.  Suggestions for remedy.

  Hi cgreen60

  Try to uninstall the software and put it back.  Make sure that you download a version with the Media Manager.

  You can find the BlackBerry Downloads page here.

  * edit that you can also transfer files running on on the device mass storage mode, then go to my computer on your PC.  You'll see a BlackBerry drive, and you can drag and drop files into the appropriate folder there.

  See you soon

• BlackBerry Smartphones Media Manager doesn't work does not correctly after the installation of update

  I have a 8110 and put to level to the desktop 5.0 version.  Since that time, the Media Manager does not recognize the 8110 put pics on computer.

  What should I do to correct this?

  Thank you.

  There is no need of Media Manager.

  You can transfer files directly:

  http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&message.ID=...

• BlackBerry Smartphones Media Manager does not detect the 16 GB Media Card

  I just bought a microSD 16 GB for my Blackberry "BOLD" and the phone itself is concerned, it works very well. I am able to navigate the map using my phone and he wrote that a multimedia card is present.

  The problem I have is with the Desktop Manager of "Media Manager". I want to be able to transfer/encode music and videos on my new media card, but it does not appear in the list. I tried upgrading to the latest version (4.7) and still nothing. The only thing that appears in the "My devices" list is the built-in 1 GB memory of the device.

  I called Rogers for technical support, but they do not support the Media Manager.

  Any help would be greatly appreciated.

  Thank you!

  Brendan

  Please read the link

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11883&sliceId=1&docTy...

• BlackBerry smartphones can not sync contacts from office outlook software

  I have a nextel 8350, office outlook 07 and desktop version 6.0.1.18 of the software.  Recently, I changed my job and put my new information in my phone and now I work at home so I've never needed before.  my email is sending and reception without problem, my calendar is synchronize perfectly but my contacts will not sync. the synchronization process seems to work by the software (it goes through the motions) but when I look in outlook, no contacts

  I looked on the net for the solution possible and even tried most of the things that I saw... nothing doesn't. I just want to get the contacts from my phone is turned off and in my outlook.

  not wireless, desktop software w / usb cable

  any help would be appreciated

  Thank you

  I don't know if I did something wrong... This is my first post or if nobody knows the answer to my problem, but any help would be great

  Thank you

  numan222

• BlackBerry Smartphones Oh my God! Who approved Desktop Software 7.0? !!!

  Dear RIM,

  Have you considered the spiral situation you are in it with regard to the market share? either Apple, Android, etc.

  Why you even more software buggy/templates in the form of Blackberry Desktop Software 7.0 release? The approver (for this version of the software) seeks to him alone to run the company even further by deepening its existing user base preparing to standby mode and wait for RIM to make a comeback?

  Synchronization of Outlook is broken. I read problems with Outlook 2010, but I'm only on Outlook 2007. The previous desktop software "WORKED." Why are you releaseing buggy software and break something that works? Have you not learned from your past mistakes?

  Please make available the latest version of Desktop 6.x software your customers (I feel so undervalued as a customer of RIM) can restore.

  Yours Sincerely,

  Dismayed, disappointed and completely crushed in the management of change in RIM

  One of the reasons why clients leave the RIM is due to their inability to control the quality and user experience. I mean, this fact has been known for some time and has been made very public to the rest of the world who don't have not RIM devices through this article.

  http://www.BGR.com/2011/06/30/open-letter-to-BlackBerry-bosses-senior-rim-exec-tells-all-as-company-...

  Yet, here we are... still find that RIM continues to struggle with the fundamental issues for the management of a smartphone. I mean if the software is not ready, Don't RELEASE IT. You have nobody in your org who understands the value of testing, tests and trials? Have you even tried to hire users like beta testers before release into the wild? The issue here with 7 DM (Mine said his bundle v7.0.0.59 60) and Outlook (any version) volumes of spells to the amount of test RIM on this version.

  I do not know that Thorsten Heins is not aware of the quality dimension in their service of Office Manager because I had problems with the Director of office of Mac OS X as well (different set of questions).

  If anyone here is this lip reading, please bring to attention at the top. Someone really needs to know what is happening.

  FYI folks - I have re downloaded Desktop Manager 6.1.0 bundle 38 using the suspect link which insists on the fact that you are using their download manager;

  http://BlackBerry-Desktop-software.en.softonic.com/BlackBerry

  When he asks you to administrator rights, DO NOT type your administrator password. A downloader doesn't have the administrator rights to save a file that is downloaded to your desktop.

  The other link provided by another user has not worked for me because depositfiles.com detects a large number of visits on this link and wants you to pay for it now;

  http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114

  Good luck people.

• BlackBerry smartphones could use some help with the desktop software

  I'm sure this has been asked before, and I hate to be the guy who never had a blackberry and a question that has been asked a million times, but I can't figure it out and my ISP (virgin mobile), is not being very the problem. All I want to do is to download the software to my PC, so I can transfer songs from my hard drive to my Blackberry and similar functions. I followed the steps one blackberry software page and then come to a point where it asks me to choose what software I want. Now, I'm not very computer any help at all would be greatly appreciated. And as I have previosly stated my provider virgin mobile and my phone is a blackberry pearl

  (8130) thank you in advance.

  see you soon

  I must say yes 'I want Mass Storage'.

  from the home screen:
  Options > media card

  don't like me:
  Media card support: WE
  Encryption mode: NONE
  Mass storage support: WE
  Auto enable mass storage: YES

  then, when you plug in the usb cable, your Blackberry will be just a simple Player cards with a card 8 GB inside.

• The file size of Smartphones blackBerry for Media manager

  I tried to transfer music on my BB Curve files using the Media Manager. It gives me a 2.83 MB limitation for a transfer of files to the BB device, ask something else that I install a Micro SD card.

  Is there any solution for this?

  The solution is to buy a memory card for BlackBerry. Unlimited file size can be stored.

  Good luck.

• BlackBerry smartphones can not delete files from music device and external memory

  Hello..

  I have a problem with my blackcerry "BOLD" when I am deleting music files...

  I add music through roxio media manager and blackberry media sync.

  When I delete the music files, the file gets actually removed but its still on music from the phone.

  If I tried to read the file that does not have... because the file is deleted.

  Everyone is not how to solve this problem?

  Thanks in advance...

  Not sure if it is different on a "BOLD". Can you try to reset the unit by removing the battery for a minute and let it start up?

• BlackBerry smartphone how to remove it from my Torch 9800 policy

  I have a Torch 9800 formerly - used for emails from the company. According to our company policy, there was a COMPUTER policy that is installed on the device where would force the user to set password protecting the unit.

  Now, this device has been removed and I like using it only for regular phone calls like so no password protection. My question is:

  How to remove the it strategy of the device?

  I tried to slide the unit several times, but the policy still exists. Need help...

  Hi dontsou

  Welcome to the Forums of the BlackBerry Support

  Now, if you have this device, first make a backup of your contacts using Desktop software then first try this Knowledge Base:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset, please note not all restore from your backup, restore only you contacts, entered in calendars, Memo, etc. Otherwise these strategies COMPUTER can be restored on that device and you must repeat these steps...

• BlackBerry Smartphones Roxio Manager (error message 1721)

  Model "BOLD"

  I have a few problems when installing the Desktop Manager v4.6 on Windows XP/SP3. I get the error message 1721 (pkg install incorrect) during installation even if the software finished installing. Later when I try to run Media Manager it crashes and almost crashes my computer. I downloaded a new version of the RIM website, UN-installed and made sure that the files have been removed and restarted the computer, but the same error.

  Does anyone have feedback on how to solve this problem.

  Thank you.

  Hi and welcome to the forums!

  I suggest you reinstall the Office Manager and Roxio

  I would suggest that you use the desktop clean uninstall the program.

  and the Roxio own uninstall program to remove everything in the registry

  and system folders. You can then create own versions of both:

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  For the Office:

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

  For Roxio: (XP system)

  http://KB.Roxio.com/content/KB/creator/000086CR

  (Vista)

  http://KB.Roxio.com/content//KB/creator/000127CR