BlackBerry Smartphones Media Manager missing (does not highlight) in version 4.7

My first blackberry - a Bold 9000 and V4.6 from the CD but questions initially with synchronization PC had so loaded 4.7 from the web.  After a lot of time spent on the phone with Orange (328 compound) we got it working and everything has been fine until today, when I want to move photos and video of the "BOLD" to my PC phone.  The Media Manager is grey-ed version 4.7. Any ideas what to do?

(1) you don't need the Media Manager if it is right to some multimedia files on your device:
http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&thread.ID=3...
HOWTO: use your blackberry as a USB device

(2) If you really need the Media Manager, you must uninstall your today Desktop Manager and download the bundle "Desktop Manager + Media Manager". You can do this by clicking on the 'SOFTWARE' button on the top of this page, and then on the lower right corner for desktop computer.

Tags: BlackBerry Smartphones

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