BlackBerry Smartphones Message notification says 2 and can not find messages

I have the message in yellow icon notification that says I have 2 messages and I did not. I can't find these 2 posts so I can erase the notification. I already checked the saved messages and it says 0. It is not the voicemail icon. Anyone know how to clear this message notification icon.

Tips to clear the message unread... try them in the order.

If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:

Try these options:
* Hard Reset BlackBerry now ALT CAP (right Shift key) and DEL (or with the BlackBerry power, remove the battery and reinsert the battery)
Messages > saved Messages
Messages > view folders, check each folder (calls, SMS and MMS, and boxes, saved missed boxes, browser, phone logs etc.)
* Scroll at the top of the folder, on the title menu, click or tap to MARK PRIOR OPEN date
Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
* Clean and reload your OS.

Tags: BlackBerry Smartphones

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