BlackBerry smartphones my 9360 connects to blackberry Desktop Manager

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• BlackBerry smartphones can not connect 8230 to Desktop Manager

  Last week I can't get my 8230 curve to connect with my Desktop Manager on my XP or Vista machine.

  It was working fine all this while but it suddenly did not connect this last week. Would it be a software update or something from Microsoft? I use v4.2.2.14 on the xp and the v3.5 on vista. It can connect to the PC and I can browse my press card, etc. It will not work with the Desktop Manager only.

  And my curve continues to Flash 'connection to the office.

  If anyone can help me, I'll be very grateful.

  Thank you.

  Your memory is low and may cause disconnection.

  Cold boot your PC and launch the dm,

  at the same time, pull the battery with the unit

  Leave it for a minute, then replace, give him 5 minutes to restart.

  The numbers to the right and try to connect.

  Thank you

• Smartphones from blackBerry Desktop Manager does not recognize that the "BOLD" is connected

  I loaded the Software Desktop including Desktop Manager v4.7.  When I connect my "BOLD" via the USB port of my PC, the PC recognizes the new hardware and identifies it as a Blackberry Smartphone.  But when I launch Desktop Manager, it does not recognize the "BOLD", and at the bottom left of the window shows "Connected Device (PIN): No."

  Can someone help, please?

  Thank you, but the problem was solved when I used a different USB port on my PC.

• Problems of peripheral connection to the Desktop Manager and Apploader.exe blackBerry Smartphones

  Just got a new BB8900 last Friday. On Monday, I met a Reload software: 552 error code and after checking online forums for options on how to fix I finally had to reinstall the operating system and reinstall the new applications, which are not checked by the resettlement process. Because I was afraid to become again this error when I rebooted the machine, I immediately made backups every hour I was reconfigure the device and adding my apps.

  Today I was going to do another backup for good measure, and once I have connected my Blackberry to the computer with Desktop Manager running, Desktop Manager crashed and gave me the following error message:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 5.0.0.11
  Application timestamp: 4a4bd539
  Fault Module name: DesktopMgr.exe
  Fault Module Version: 5.0.0.11
  Timestamp of Module error: 4a4bd539
  Exception code: c0000005
  Exception offset: 000d68f5
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: c4a7
  More information 2: 473b2e845affd1758ca8e66121386d63
  3 more information: 83e8
  Additional information 4: 72466a8a5092651f7fe609f9ec3f3489

  I then tried the APPLOADER. EXE program location in program files/common files/research in motion/apploader. I had used this program yesterday to try to remove applications 1 by 1 with the hope that a single request was causing the error 552. Now for some reason any program as a problem to note the following in the error log file:

  Read 1010fffc location caused an access violation.

  I've looked through several forums and have not found a solution. What I can tell you is the following:

  (1) the phone works well, but I'm afraid by restarting the phone and another 552 error (there were two deleted apps that will be entirely deleted on reboot). Hope everything is fine but I got two of these 552 errors within 24 and the second came without any warning. If I get this error there is no way to make my backup since I can't connect to DM without it crashing.

  (2) it doesn't seem to be a timing issue, but I deleted the Intellisync folder anyway and it does not solve the problem.

  (3) have rebooted my machine without change to the problem.

  (4) have reinstalled DM Version 5 (this time without Roxio Media software) without change to the problem.

  (5) because now I get an error when connecting to DM and trying to run apploader.exe, there seems to be a setting on my phone which may cause problems (I don't know what it can be, but the APPLOADER program finds a violation of place then maybe the Blackberry software is confused about where to find my Apps?)

  (6) the BlackBerry Device Manager works fine and takes note of my device and the serial number it is necessary.

  After my last backup yesterday I probably only installed 3-4 other apps that I had lost and organized/moved files on the phone. So get this problem if shortly after that everything worked fine is staggering.

  Another update: it seemed to me I found the problem.  While RIM support recommended I do a reset, I pushed the rest of the phone feature seems to work very well.  I opted to start removing the one phone applications and then try to connect to the Desktop Manager.

  Once I removed the ZDNet Tech News For the IT professional and rebooted the phone, I was able to connect and make a backup. I'm sure this app works very well for almost everyone, but for some reason (maybe it is in conflict with another application on my phone), Desktop Manager does not do that and close. Initially, I reinstalled again and was able to make a new backup but an hour later Desktop Manager stops again (perhaps by doing an update on the news it creates a conflict with the Desktop Manager).

  Indeed summary of learning since my problem seems to be quite uniqueCurve 8900)

  (1) if the Director of bureau stops and you have tried other solutions on the forums such as deleting the folder Intellisync and reinstalling Desktop Manager, try to remove applications 1 by 1 and restart the phone before trying to connect again to Desktop Manager.

  (2) If you have had this problem, frequently make backups and keep track of what you add to your phone in case there is a problem you know the latest apps to remove (in my case, I couldn't go to my last backup since DM would be closed with the conflict of the app).

  (3) only consider a wipe of the device if you have exhausted your apps withdrawal tests.  Apps that came on your phone which notes the seller in the section about the application that RIM should be good.  Also while on AppWorld apps are offered by BlackBerry, there is no certainty that they will work on your phone.

• Smartphones from blackBerry Desktop Manager asking for Device Manager

  When I try to boot my desktop manager, I get the following message:

  "The Application Loader Wizard requires BlackBerry device manager must be installed.  Please contact customer support. »

  But it seems that Device Manager is installed and running correctly.  It is also strange that the Office Manager window title says "connected - BlackBerry Desktop Manager»

  Then another box opens with the title, "Current task" and it displays the message:

  "Verification of updates of device applications.  Please wait... »

  I can't do anything while it checks updates and pressing the button cancel has no effect.  I end up having to close the Manager program office via the windows Task Manager.

  I tried uninstalling and reinstalling with the supplied CD and downloading the latest version of the desktop on the web Manager software.  I am running Vista Home Premium 64.  Anyone who can point me in the right direction to get my BB works fine on this computer?  (It works fine on my XP computer)

  Hi and welcome to the Forums!

  Since it seems to be so many things, I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start whatever you were trying again.

  If all goes well, who's going to make things again.

  Good luck and let us know!

• BlackBerry Desktop Manager exits with error when cradled with BB Bold Smartphones

  Hello

  Somehow the BB Desktop Manager does not work for me. I tried several times but as soon as the birthplace of the device with the USB connector, during a second communication icon appears on the screen of the device and then finally he displays an error of windows debugging "Blackberry Desktop Manager has encountered a problem and needs to close. We are sorry for the inconvenience"and requests for output.
  Next time when I started Desktop Manager it shows status as disconnected, (although I can see the status of the phone connection computer on the main screen of the devices sometimes and sometimes just the battery indicates the charge). I restarted the PC, reinstalled the application several times but no use.

  The version of Desktop Manager that I use is 4.6.0.12 on Windows XP and I use Blackberry "BOLD". I tried to use 4.7 also.

  Help, please.

  Thank you
  Philippe
  P.S.: It worked for me on the first day of my new BB

  Well actually I was installing software downloaded from the same site. In any case, the problem is solved now. What I did different this time, it's:

  1 reinstall the USB and modem drivers

  2. install Desktop Manager on a different path, that you the default.

  And one of the above fixed it. I'm glad it works :-)

  Thank you

  Philippe

• S of Smartphones Conncection blackBerry Desktop Manager and Blackberry Storm problems

  Hi, Newbie question!  My storm will not connect to the Blackberry Desktop Manager (although once the reinstallation of the desktop) on my low-end pc screen to the right icon indicates the gray phone and says offline - Desktop Manager.

  In the Desktop Manager I activated the USB - (the PIN code is correct) but that the setting must be activated whenever I open the Desktop Manager.

  I have run the office and then place the storm in the cradle.  Windows recognizes that the device has been connected.  The storm screen becomes white and connect to the office... messages and there it remains stuck.  The only way I can get the storm to work again is to ride the battery pull (thanks for the tip, BTW).  Is there something that I should activate first on the storm?  The storm is for personal use only and is not connected with any company/server, etc.  Suggestions or a fix would be welcome.

  Hi, thanks for this! I found a different solution on another forum that worked. It's OK for my Windows XP SP3 but I don't know if it will work with Vista.

  1. Download the latest BB Desktop software for your region/carrier and save to the desktop.
  2. Right click on the exe file.
  3. New box appears: right click on "Run As"... "then left click on 'run '.
  4. New dialog box is displayed.  Hold the current user radio button, but uncheck "protect my computer and data from unauthorized program activity.
  5. Install the software following all the usal prompts that may appear.

  I then stopped the automatic start of programs for the Office Manager, so it does not raise upward when the pc is turned on.

  Now, I first connect the BB Storm to the pc and then manually start Desktop Manager: office and the BB Storm now connect to another.  Works for me, so I hope this is helpful to someone else pulling their hair!

• Problem installing the blackBerry Smartphones Blackberry Desktop Manager 5.0 syncronization

  I just installed Desktop Manager on a computer running XP. It loads well, but when I try to set up the synchronization that it crosses all the way says congratulations you have configured the product, and then you click Finish and it is said that another system has not been selected. I tried uninstalling and reinstalling, but it doesn't work. Any help?

  Hi and welcome to the Forums! I can't tell if you tried this comprehensive procedure yet, so I'll give it to you to try...

  I suggest the following steps (reboot insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, Vista, use the option "Run As Administrator" for everything.

  (1) remove the package to update your device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

  (3) get a new RIM DTM software download:

  • http://NA.BlackBerry.com/eng/services/desktop/
  • Choose the version which is more recent and (if any) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install DTM on your PC

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Smartphones from blackBerry Desktop Manager: error needs to close

  Hi all

  I prowled around and tried to solve this problem, now I ask for assistance at the feet of the masters...

  Simply, Blackberry Desktop Manager has worked well because original install last November.  Recently, I get the popup "BlackBerry Desktop Manager has encountered a problem and needs to close."  Digging for information, it says "AppName: AppVer desktopmgr.exe: 5.0.0.11 ModName: mshtml.dll ModVer: 8.0.6001.18812 Offset: 00209d2c.

  BB Storm (VZW) and Windows XP desktop PC.

  Clarification - the Office Manager will remain until the BB is connected.  The PIN number is displayed when connecting via USB.  In 5-10 seconds the error box appears and the program stops.  If the BB is connected before launching the Desktop Manager program starts, poster PIN code, then the error pops up after 5 to 10 seconds.  Tried USB ports on the front and the back of the PC.

  I followed the instructions elsewhere in the forum to uninstall the Desktop Manager and the settings from the PC, then a new download and reinstall.  No joy.

  I use outlook 2003 (pop3 mail) and BIS.  Yet once, it worked fine until recently.

  I installed on another PC Desktop Manager (identical hardware) and it works very well and allows me to save the BB, no error message.  However that the PC is not my main (with Outlook) machine that I need to synchronize.

  So - what to do now?

  Thank you very much

  Hey there sdgardne:

  Thanks a lot for the suggestions.  I followed your instructions (many markets) described in your message 1256 19/10/2009.  Unfortunately, that didn't solve the problem.

  So I started looking in the updates for Outlook 2003, and in the process, I installed Windows XP updates and has encountered a problem in Internet Explorer (I'm normally on Firefox).  Liquidation of reinstall IE8.  That clears up the conflict BB/DM - no error "needs to close" more and I can sync the BB to Outlook very well now.  Never had the updates for Outlook, which will save for another day.  Only so many times one day Microsoft...

  Be well.

• SOLVED blackBerry Smartphones: BlackBerry Desktop Manager has stopped working

  Hello.

  Let me start by saying: I have a footstool to laptop Dell Vista 64-bit with 4 gig ram.  I have Desktop Manager v 4.7 installed and work much to sync my Outlook calendar and my Blackberry.

  From a week ago, the synchronization process gets all the way to the end and I get a message saying:

  "BlackBerry Desktop Manager has stopped working" and I have the choice of "check online for a solution and close the program" or "close program".  When I click on "view problem details I get this:

  Signature of the problem:
  Problem event name: APPCRASH
  Application name: DesktopMgr.exe
  Application version: 4.7.0.37
  Application timestamp: 49c1b7ab
  Fault Module name: StackHash_6d57
  Fault Module Version: 6.0.6001.18000
  Timestamp of Module error: 4791 has 783
  Exception code: c0000374
  Exception offset: 000aada3
  The system version: 6.0.6001.2.1.0.768.3
  Locale ID: 1033
  Additional information 1: 6 d 57
  More information 2: a8064b034a1a2f2f618d075073f8fe42
  3 more information: 2dc5
  Additional information 4: dbcf31406c7084dbad1f33e2de526f4e

  Read our privacy statement:
    http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

  Any ideas?

  I found this on another site:

  (1.) start the Desktop Manager software

  2.) connect the blackberry using the USB connector
  3.) select "backup and restore".
  4.) select "Advanced".
  5.) look at the list of information to be displayed in the window "device memory" on your computer
  6.) select "calendar all" and delete it
  7.) go back to the main screen and synchronize them.
  8.), everything should work fine!

  Essentially, it's a data file of damaged calendar on the Blackberry device, apparently.

• Turn off Smartphones blackBerry Desktop Manager Auto Start

  I see no option to disable the auto start the Desktop Manager and it's not all identifiable references to it in the title of the Windows services.  It really slows my computer connection time.  How can I turn off auto-start?

  Hello!

  Here's a knockout who discusses:

  • KB14346 BlackBerry Desktop Manager from start automatically when the computer starts

  Worst case, you will need to uninstall and reinstall, but do not check this box during installation.

  Good luck and let us know!

• Catastorphe Smartphones from blackBerry Desktop Manager and "BOLD"

  I just downloaded the new Blackberry Desktop Manager Mac and synced my "BOLD", then I was stupid enough to upgrade the software on the "BOLD". It was 4.6.0.126... after a while the Office Manager gave me a message that it was unable to complete the upgrade. The "BOLD" ended with a whitescreen, a list of the applications and the 4.0.0.245 BlackBerryPlatform at the top of any time I try to select one from the list, I get a variety of error 'uncaught exception' message etc. When I try to reload the old OS, "BOLD" does not connect (even though my MAC initially recognises there is a plugged USB cable.)

  Bright ideas? up until now, I liked my "BOLD"...

  Exactly the same thing with the new Archbishop Desktop for Mac and a BB "BOLD".

  See

  http://forums.CrackBerry.com/F83/reload-software-507-BB-bold-94113/

  for a way to restore the OS BB (but you need a Windows PC to do that).

  Good luck.

• Smartphones from blackBerry Desktop Manager 5.0.1 hangs at startup

  I installed the Desktop Manager 5.0.1 on the CD that came with my new Blackberry Bold 9700, after first use Windows Control Panel > Add/Remove programs to remove the Desktop Manager 4.6, I had already installed with my old camera. After the installation, from the beginning until Desktop Manager 5.0.1 the message "Before you start, check that your current Blackberry device is connected to your computer" appeared. To connect my camera to the computer, DTM 5.0.1 immediately crashed, with the message "Blackberry Desktop Manager has encountered a problem and needs to close."

  I tried a clean uninstallation (KB02206), then a reinstall with the same results.

  The file Desktop_ERRORLOG. TXT to C:\Program Research In Motion\Blackberry reads as follows:

  Problem solved when DM set to automatically upgrade to 6.0 on my computer. The new version works without crashing.

• Smartphones blackBerry Desktop Manager help BB is encroached in my system and won't go away

  Hello

  I use Windows 7 Pro.

  I use a device RIM BB is no longer. The problem is that I uninstall blackberry (with the option to unistall provided by the program), but then when I copy, specifically music files FLAC, for my device android windows see the android device as a device of camera with no drive, the blackberry desktop letters assing manager tries to run, but as he was "uninstalled" it returns an error. He tries to run up to 5 times and after that the files copied. If I want to copy several files flac both blackberry Desktop Manager tries to run 5 times for each file.

  I first check with the windows Device Manager and found two entries for rim blackberry under ports and remove the drivers but the problem repeated. Then I use a search utility and found many files of residual waste of blackberry and progressed to remove those as well but the problem persists. Can I use a registry utility and found several RIMBB, RIM, Blackberry bloating's residual registry entries registry and progressed to remove those as well but the problem continues. At this point, you can see that the unistall tool provided by Blackberry suck because he left a lot of waste in your system. I also tried to use CCleaner, but it did not find anything related to the blackberry.

  So garbage from blackberry sorft remnants are still encroached in my system, and since I use the tool uninstall, remove the drivers and there is no file with the name RIM, RIMBB or blackbery on the disk and no more with these name registry keys will find how can I get rid of Blackberry for once for all?

  Here you can see a screen capture windows with the error message:

  http://i22.Photobucket.com/albums/B342/Edil/rimbberror_zps1tpkoiwq.PNG

  

  

  Hey I managed to solve the problem!

  I searched using the search of disk utility * {BE5B0450... 45 b} * the string that appears in the error message.

  And where there are 3 directories with that name. I deleted these directories and now I can copy files FLAC without problems.

  I wonder why the companies are so inrresposible and do not provide an unistall option that remove all their stuff from your system. Leaving a disk and registry inflated garbage that you no longer use.

• BlackBerry smartphones can not download Blackberry Desktop Manager 7.0.0.43

  Hey I'm a representative of Telus Mobility and I sent my client to download Blackberry Desktop Manager 7.0.0.43 and all she could find was v6.1. He was released in February, have all our computers working. But when I browse the web all links are on BB site and everything is on the site of BB is v6.1.

  And for the trolls out there who will give me a completely useless and stupid answer... I go here:

  http://us.BlackBerry.com/apps-software/desktop/desktop_pc.jsp?lid=us:BBsoftwareesktopSoftwareC & CAL = u...

  By clicking the download now button on top or below the son of page me:

  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

  What is a download page for:

  Download details
  Software name:	Desktop Software v6.1.0 B38 (Multilingual)
  Name of the file:	610_b038_multilanguage.exe
  Download size:	117 MB
  Date of publication:	17/02/2012

  I need it to be able to wipe the phone and do a clean install of the OS, 6.1 does not allow this 7.0.0.43 made. I have many customers a week to Google live and download the latest version, I'm floored to find BB do not have the latest version available as well.

  Just for reference, while performing v6.1 and click Find updates, said v6.1 is up-to-date. Funny, so mine 7.0.0.43 running.

  Thanks for your useful and thoughtful answers!

  Just thought I would answer my own question that I'm going through my history. Looks like fixed BB download page to be 7.0 finally. Funny as it is difficult to actually contact someone on the EDGE.

  

• Need to download blackBerry Smartphones Blackberry Desktop Manager Version 6

  A few months ago, I read a post that has a link so that I could download Blackberry Desktop Manager Version 6 for Windows.

  Does anyone have a link?

  See you soon,.

  Steve

  BTW, this is the link...

  http://www.BlackBerryForums.com/rim-software/253387-archived-rim-desktop-software.html#post1744114