BlackBerry smartphones my BBM chat does not

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• BBM blackBerry Smartphones BB Curve 8520 does not.

  Hello!

  First of all, how do the tmobile talk with the 6MONTHBB thing?

  Cuz my bbm stop working and it is not yet up to 6 months!

  My bbm is not working, i just add 6monthbb £20 and 441 tmobile text and its still does not.

  I have also no internet access and email.

  I just received a message saying the my top up because and I have recharge 10 books I wouldn't 100 mins next month UK calls.

  And I turned off and back up, still does not.

  Can you please help me!

  Will be very gratefull!

  You must give t-mobile customer services a call

• BlackBerry Smartphones BB app world does not appear on new Torch 9850.

  Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

  If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

  But, if you want to try, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Trackpad and keyboard does not.

  Hello. I have a Curve 8520, I got it almost a year ago. Yesterday, an APP ERROR 523 appeared on my screen, and I discovered that an application crashed. So I tried to improve my OS from 4 to 5. He succeeded, but I couldn't scroll press OK. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard does not work well, because when I pressed the home button my BB does not show the home screen, instead, it shows me my directory. Please help me with my problem, suggestions are appreciated.

  Hello and welcome to the community!

  From what you describe, I would recommend a clean OS reload.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  You can also get the BBSAK (BBSAK.ORG) utility and use it to completely erase your BB (the result will be a 507) and then properly reload your operating system.

  Good luck and let us know!

• BlackBerry Smartphones Appworld download link does not 'no software found. '

  Download BlackBerry appworld "http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld" link does not work.

  I need to download appworld urgent because it has been deleted.

  Please suggest a solution.

  I can confirm that we did encounter a problem which was solved you can download\install BlackBerry World again on your device. Thanks again to everyone for your patience while we studied and solved this problem.

• BlackBerry smartphone WiFi displayed but does not

  Hello

  on my BlackBerry Curve 9320 normally I have a very good WiFi connection because my router is directly beside me. For two days, I have the problem that, when I'm on Wifi, it does not run any connection (not even the browser); on the mobile network, everything works fine. I restarted my phone several times, but the problem is still there. It's a little crazy because I got the phone only 1 months ago. Can someone help me?

  Thank you

  Philipp

  Remove the battery while your phone is on, then replace it. Then restart your wireless router.

  Try these two steps and post back with your results.

• BlackBerry smartphones 'software download page does not exist':-help

  Hello

  Plesae help. I am trying to download Blackberry apps world on the official page for my 9000 UK on O2 but when I clkck on the download link all I get is the error below.

  View
  You have attempted to access a page of download software which does not exist. Please check the URL and try again.

  Any ideas or will I be stupid?  Software on PC & Blackberry is above minimum levels.

  See you soon

  Martyn

  Thanks for your help & will check regularly & waiting for your post.

  See you soon

  Martyn

• BlackBerry smartphones HELP! "BOLD" does not accept password

  Hi all

  I have a big problem with my "BOLD" (German) 9700 BB.

  As I took on my jacket this morning it does not accept the password to unlock the screen.

  I thought it was me, so I tried again and again led attempts 3/10, 4/10, 5/10...Normally there are stars, so you won't see the pass, now its clear letters and numbers? More: top-right corner it showes EN then maybe this past German to English settig (I don't have it-on lens)

  I am now 9/10, the screen asking me to enter 'blackberry' but I am learning that if it doesn't hurt once more all on the Phanoe will be deleted which would be a nightmare that I don't have a backup...!

  an a German forum about someone with the same problem 'translate' pass numbers (1111) in letters (YYYY) as his apparently English keyboard - I did (get low), but it did not work?

  Someone at - it p l e a s e!

  Thans, Felix

  felixxx wrote:

  Indeed, I managed to change the language with alt + enter in German, which is good.

  Great!

  felixxx wrote:

  But again, if I want to type something in, clearly shown figurs/numbers, rather than the usual stars that makes me feel theres something wrong...

  Yes, it is normal to show you the characters you type, and it normally occurs after 5 wrong password entered.

  felixxx wrote:

  I just plugged it up tho my pc and after the beginning of the BBdesktop, he showed a popup saying:

  "you know that you only have one shot left. After that, all your data will be deleted.

  What is strange: in the title of this popup, he says: BB Bold 9700 - PIN 22BEE12C - what is it? do I type?

  You has not answered my question earlier if you have alternate characters or numbers in your password?

  If so, should we ALWAYS register the pressed ALT key first to this number?

• BlackBerry Smartphones new mail icon does not

  I have a strange behavior suddenly with one of the e-mail on my Blackberry "BOLD" accounts.  The account is a gmail account and never had any problems until today.  I noticed this morning that e-mail has not been pushed, despite the fact that new messages were in this mailbox.  I removed and re-added the account, as well as return service directories.  Now, mail seems to take place at the account again, but the new mail indicator (red asterisk) does not work for the account, even if I get a new mail on the main 'Messages' envelope icon indicator when the mail comes in this account.  Any ideas?  Thank you!

  Well now that you problem has been resolved. Please solve the thread by accepting the solution.

  Thank you

• BlackBerry Smartphones Adobe Flash videos does not not on the Torch 9860

  I bought a new torch 9860 with OS7. When I try to open any flash video of facebook, it does not open and said my doesnot support this phone. on the adobe site, there is not available for blackberry os7 flash drive. any suggestions?

  You won't find Flash on many phones, including all BlackBerry phones. The BlackBerry PlayBook is. You can try the facebook site m.facebook.com mobile.

  I hope that helps you.

• Edge of blackBerry Smartphones and UMA signal does not

  Over the few weeks I noticed that my phone is stuck on the GPRS network all the time and find EDGE or UMA - I can find my house through the wireless section hub but can not connect to it - sometimes with the connection completed and now in the last days that I can not connect via my browser , but all my emails and sms work perfectly - have returned my phone service books, but with no success.

  Please help as I love my blackberry and feel lost without her, when she does not correctly.

  Hi and welcome to the Forums!

  Whenever random strange behaviors creep, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• BlackBerry Smartphones SMS and MMS does not work after 10.26.09 software update.

  I have the Verizon BlackBerry Storm 9530. When I try to extract the SMS and MMS messages, I get the following message: Eception exception: java.lang.NullPointerException. After hours on the phone with Verizon, they blame the people of BlackBerry. So now I have no possibility to send SMS; the send or receive. Other than, I'm very happy with the update. Can someone help me? Thanks, Bouldaire

  Of course, this does not either. I then did a restore of my office and 'bingo' everything works fine. I'm still distraught about the java error message; but luckily he is gone and everything works fine. Thanks for your persistence and time with me. Best regards, Patrick

• BlackBerry Smartphones command-line option does not work

  Hello

  I have a 8703e and DELETE it now: fast option does not work.

  It shows me only "removal/cancellation" with the option of choice where I want to do this

  I don't have a single account e-mail from a Lotus Notes Server 8

  Any recommendation? Thank you very much for read me

  HI and thanks for your e-mail... Yes, we use a blackberry enterprise server server... but anyway

  I tried many different methods without success. Finally, I found a solution.

  It's the recets:

  (1) create a backup of Office Automation in the desktop client

  (2) wipe the blackberry device

  (3) Re-install the account in the blackberry device

  (4) restore the backup of the office... but PreAttetion here! way in advance... one by one the various option in the list of control... because when I tried to do a restore complete (all at the same time) the problem were the same

  I don't know if there is a better alternative... but in this case, it was very good.

  Eduardo A. Pinetti

• Option of blackBerry Smartphones to send SMS does not appear

  Today for some reason, I can only compose text messages, but can't send them because the option is just isn't there anymore. I can check the spelling, but can not dial.

  I can't remove the son of message either. This option appears but does not work.

  Any ideas? Very frustrating! Until the Blackberry Curve was perfect.

  Try this first - to reboot the device: with the phone smart BlackBerry turned on, remove the battery for a minute and then reinsert the battery to restart.

• Eception exception net_rim_bb_addressbook_app blackBerry Smartphones (233) the application does not

  Hello! I had problems editing my contacts or add a new; simply, it freezes or does not take into account my request. I don't know what to do, I remove the battery and restart my phone but it does not work. I would really appreciate your help

  Hello!

  Try the following:

  Just remove any applications you may have recently updated / delete applications that were recently installed before the error started actually took place.

  After that, disconnect the battery while the phone is always "on" and reboot the phone.

  In fact I had deleted a whole bunch of applications to facilitate my upgrade of the OS that I had not enough memory on my device.

  This not only helped solve my problem mentioned above, but also makes my phone restarts in less than 3 minutes (restarting earlier was done in no less than 15 minutes!).

  My conclusion from the above incidents is to keep your apps in the bare minimum so that your phone performs the best.

  I hope that solves your problem!

  If your problem has been resolved then would you be asked to click 'Like' and accept as a 'Solution' that other advisors is not invest more of their time on this Message.

  Thank you.