BlackBerry Smartphones need help with the word base to use

I tried endless forums on help to use the basic features of the Doc to go to search. everyone seems to have a problem PDF, attachment problem or another problem of advanced feature, I can just transfer my Word documents on my blackberry and view them. From DataViz Web site had no answer for me.

I have a BB storm, with VZW, using the most recent 4.7 OS it is a personal phone, so don't think it's a problem of BES.

I'm not very Savy BB, this is my first phone which does more then call / SMS and I'm sure I've missed a step somewhere, it may not be difficult to get a word in my Storm doc and visualize it.

I used the Desktop Manager to transfer documents word on my storm, I transferred to the default documents folder.

I also tried drag-and - drop file to my blackberry just using my PC.

also, I tried to send me an email and download the attachment.

I can get the files from my storm, when I go to the media and to "explore" I can see the files, but I can't open them, according to the extension, it is said, is not an RTF file or unable to display file/Media card/blackberry/documents/""".wps

And when I try to access it directly from the Word go, it appears same.

Am I missing something?

Any help would be appreciated, I think I'm missing something or I missed a step somwhere.

If someone can share with me a step by step how to send a word document (what to save it under) for my blackberry (where to put) and in fact he discovered (where to go) would be great.

also I missed something permissions? I set everything on Documents to go to 'allow' and reset the firewall.

Hello and welcome!

Looks like you do everything right. I just sent myself a doc word opened the email and who launched Word to Go. I then closed and saved and can be found only through Media-Explorer or by first launching WordToGo and then open it. So it seems that something is wrong with yours.

First thought - there was an update for Documents To Go... the current version is 1.006 (052) - find who spear one of the applications To Go and then open the menu (button BB) and selecting "about...". ». If you are on an older version, first advice is to get the update (another selection in this menu). Then try again.

Second thought - which version of Word? I noticed my WordToGo talks about reading through Word2004 (I think they mean 2003). If you try to use a document of 2007 (.docx), it might not work.

Tags: BlackBerry Smartphones

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