BlackBerry Smartphones New phone recived by insurance-impossible to put email and access applications

Similar Questions

• BlackBerry Smartphones New phone - BB ID works not on the phone (cannot get the email)

  I just got a replacement Torch (9800) yesterday and I have everything switched from my old phone using the phone BB function office swich.

  I have not received emails from any of my accounts on my new phone, so I went into the settings of e-mail accounts to update my settings. When he was asked to sign in with my BB ID, it does not recognize my ID (I get the message "the user name is not valid. A user name must be at least 4 characters).

  I confirmed that my username IS valid because it works on my PC and the appworld and I checked that it is entered correctly.

  Rogers technical support cannot explain the problem and they told me that they are "untrained in ID of BB because it is something"RIM"

  Any suggestion would be appreciated - thanks! Nick

  I solved it by reading other forums. Why my Blackberry ID not working not for my email settings is because the BB ID has nothing to do with the mail.  I had to use a different username and password for my network of carriers email settings.

  As I had forgotten this information, once more, I called my provider (Rogers) and this time I got someone who knew what he was doing. He informed me of my ID and reset my password so that I can connect without problems!

  Problem solved.

• BlackBerry 9300 smartphones new won't be in place of the emails or download applications

  I bought a 9300 literally yesterday, and I use it with my current contract sim (which includes data) until I can get a blackberry contract.
  In addition to the fact that I was abroad this morning, to disable only wifi and mobile services, and I could not navigate beyond google (I use the hotspot browser)...
  I want to configure my email, even though I read that I can not push until I get BB service. However, I seem to be missing the wizard. When I try to put up an e-mail account, I wonder if I have something of something corporate (which I did not) and can't answer anything but yes. There is a point selected, that I can't deselect. So I can't use my email.

  Also, I didn't have App World, so I downloaded from the browser and now its in my menu. However if I try to connect with my BB account I get an error and the application crashes, even if the details are correct. So I can't download anything.

  Please advise? Thank you very much.

  Hiya!
  Regarding your email of installation failure, you won't get the option once you have a valid Blackberry data plan on the account. Same thing with your App world.
  Yes, you can use yoru hotspot browser, but that's all. you need the plan data Blackberry in order to clear through the RIM relay and connect to the BIS server.
  Then you will have a complete joy.

  See you soon!

• BlackBerry Smartphones New Phone / missing software?

  I don't have a Set Up e-mail icon in the Setup Wizard, because it shows in the manual and on the CD. I have not put upward the Wi-Fi and Set Up Bluetooth. I can click on game Wizard and open the menu to access the Configuration of e-mail.

  Once there, I have only one option: I want to use an e-mail account to work with a BlackBerry Enterprise Server.

  The manual and the disk that came with the phone show that there should be two options? Of course, I want one that is not available. This is a whole new 8350i. I did something wrong?

  Thank you

  Bryan

  I have Setup email via the site Web of Nextel because shortcuts missing phone. Thanks to the Nextel Customer Service.

• BlackBerry Smartphones new phone, no e-mail option configuration

  I just received my 8330 Verizon replacement today and went to set up my email, but nothing is done, there is no option for the setting up of email, just the Blackberry Enterprise option or configuration of e-mail to jump. I did something wrong here, or can someone ' a Please direct me to where I can solve this problem.

  Thank you

  Josh

  Thanks for the welcome, this is my personal phone, I think I know what happened now but... somewhere along the line, I guess Verizon and BlackBerry did not talk between them, after I activated my phone, but it seems now that the issue is resolved.  Thanks for your time though!

  Josh

• BlackBerry smartphones < < new phone user, duh factor included... Help

  I can't work my way through the 10-minute ste Assistant to connenct to my emails > anyone out there?

  booker_01 wrote:
  I can't work my way through the 10-minute ste Assistant to connenct to my emails > anyone out there?

  Who is your provider?

  You have the right set up BlackBerry Internet Service data plan?

• BlackBerry Smartphones New - fatal error during the first update by using the Office Manager phone

  During my first update using the Desktop Manager, there were 13 steps, and I had to unplug to half way through.

  Now when I try to repeat the process, the update gets steps 1-6 and just after reconnecting to JVM (step 6) I get a "fatal error update device software, please try again" I tried several times and it always stops in the same place.  The phone then has the radio turned off, and I have to restore the connections.

  I'm not an irritable person, so any help would be appreciated.

  Thank you!!!

  Never disconnect during an update. Never.

  This is therefore a new phone, follow the instructions below.

  First, remove the battery from the BlackBerry when lit, to subject a minuite, replace and see if it restarts. If this is not the case, continue below.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

• BlackBerry Smartphones 2 phones registered to the same email addy for causing bbid to bbm problems

  I had a bb curve 8520 which I forwarded to my daughter that I had a curve 9320. When I implemented the new phone, I used the same email that I got on the 8520. A few days that I have improved the bbm and so does my daughter. Some how his contacts then appeared on my phone n bbm does not work on the 8520. the icon is ther it said installed but does not work. I called virgin who said that they were sorted and bbm should be resumed after 24 hours but is not. How can I fix?

  Hello ladychelle

  I guess you have already BIS on both of your devices, so first of all restart your device by removing the battery while your device is turned on, wait a minute then reinsert back .after restarting check if it allows,

  If the problem persists then register your handheld computer on your corporate network, for the help, see this KB:

  KB00510 : How to register a BlackBerry smartphone with wireless network

   

  (receive a recording message in your message)  After receiving another battery pull reboot, then try again.

• BlackBerry Smartphones restore phone again?

  I bought a Blackberry curve 8520, thinking he had a GPS function. It's not, so I decided to move to a 9300 series. I downloaded and installed a few applications have many tasks, contacts and appointments in sync with my desktop computer and don't want to lose anything.

  I made a backup with the Desktop Manager. It will transfer everything to the new phone when I get it back tomorrow?

  How to restore the backup old phone to the new? Should what information I write on paper that won't be available when I turn in the old phone?

  I'd better take my laptop with me and follow the instructions on page 14 of the Quickstart manual bit supplied with the 8520?

  Kind regards

  TwoHoot

  Hello and welcome to the forums!

  I suggest that you just use the device switch Wizard in Office Manager. Connect your old phone to your PC, open DM, click the switch of the device, and follow the prompts on the screen. It will transfer everything on the new phone. He could not transfer the apps if they are not compatible (or even at all, I don't remember), but if it's apps was purchased through appworld you should be able to download again to your new phone free of charge.

• BlackBerry Smartphones Reset phone

  any info on how to reset the phone and erase all the data on a 8110

  Ark wrote:

  any info on how to reset the phone and erase all the data on a 8110

  Hi @Ark! Welcome to the community of BlackBerry Support Forums!

  I think you mean security wipe. A security wipe will delete all your data and applications on your device.

  1. On the BlackBerry smartphone home screen, click Options > Security Options >General settings.
  2. Press the Menu key, then select Wipe Handheld .
  3. Select the include third-party applications check box to remove third-party applications. Clear the checkbox to keep third-party applications.
  4. Click continue.
  5. Type of blackberry, and press the enter key.

  See you soon!

  How to delete all data and applications in the BlackBerry smartphone using the optio security wipe...

• BlackBerry Smartphones new 9320 battery

  Can someone help me with my BlackBerry smartphone! < br > < br > 4 days ago, I went into a store and joined promo called "Swap and Switch BlackBerry. I swapped my old BlackBerry to a new curve 9320/7.1.0.398 (B1319) basically, I live in the Philippines and my carrier is Globe telecom. And for some reason, my battery does not work to my expectation, I need to load 2 - 3 times a day even though I'm not a heavy user. I get 3 emails per day, no call, I have BBM, I receive text messages but I don't answer, I have facebook but not twitter, I play from time to time the music and SURFs the internet. but it goes too fast for me. It is the only small curve battery? < br > < br > I got all my settings tweaked, together the brightness up to 10%, 10seconds backlight time, battery-saving mode is ON, delete all my apps removed third-party social feeds also, my network is 2 g, removal of updates on my BBM, off GPS, past before bedside mode that I sleep and I always make sure that no other applications running in the background to name a few! Believe me, I did save all tricks I could stack, but nothing seems to work. < br > < br > I regularly check my CPU usage, but no application seems to run in the background, even did some research on how to properly load a Li-ion battery, but my battery drain is still at 11-12%/hr. What should I do?

  I updated my version of the OS, I'll give it a week and see if it improves my battery.

• BlackBerry Smartphones backup phone?

  Hello, I just received my 8310 stolen and I get the 8320. I backed up my 8310, my question is can I use this return for the 8320?

  Thank you

  Hi James72,

  Welcome to the forums.

  There should be no problem in doing so.

  Please find below the link for a guide on how to do it.

  Switch to a new BlackBerry smartphone and restore data from a backup file

• BlackBerry Smartphones new icon and missing icon note :(

  Hi people,

  I'm new to the boards, so please bear with me as I just read and hoping to learn the * rules *! I have a curve BB8310 and this morning I had to have ATT restore it to factory after that something was wrong with the DeviceManager. To make a long story short, I'm all good now (i.e.. The right DM, I had the wrong version ) and I got my backup phone like I do every week. So I restored everything and first of all, I can't find my * note * icon anywhere and I use it all the time for lists and these, second I have this blue oval icon where I get notifications of text / email, which has something in it that looks like a snowflake! This icon could result to have my email and notifications of texts put to separate? Can someone tell me what it is and where I could find my Memo icon? I looked in every folder I have (or at least I think I have) as my stuff, settings, options, etc and he left with a whole list of things in it. I also only an icon that is hidden and it is ATT browser as I have Google maps instead. It's driving me crazy! Thanks everyonein advance

  edited because I read everywhere and found it's called * note * not Notepad... Sorry for the bad verbiage and I still can not find

  On your BlackBerry, go to Options > status > press Menu > database sizes.

  Scroll to memos... What number is there (as 45/84 KB)?

  If there is nothing else that 0/0 KB, that means that the memos app on your devcie to keep looking... Is I have to be there.

  If 0, then back to the drawing board to charge memos... Make sure that operating system is loaded on your PC, open Desktop Manager > Loader application and memos is checked to install on your device.

  If you need details, please post back.

• Blackberry blackBerry Smartphones new user... not so happy with the storm so far

  Recently, I upgraded my LG Storm for the Blackberry Storm, and he received the day after Christmas.  I spent all night on the phone with Verizon customer service trying only why my phone keeps restarting and stopping himself.  This was even after I download Blackberry Desktop and put Manager upgraded to the new software.  Verizon's CS could not understand why this has happened and shipped me another one which is schduled to arrive not later than Tuesday.  Im a bit annoyed because I originally for the curve but I knew that the curve had been out for a while and I wanted to not Verizon to go out with the curve of new and improved (8900) because I would not like that... lol... and I got the storm to an as much (149.00) I could not beat this price.  When the phone has not been rebooted itself with that I managed to play it a little bit and it is really easy to use outside the switching of the letters and numbers when text mode n landscape.  Bus, aside from that, the email and myspace for mobile installation was child's play.  I hope the next I get works or well I will return it for the curve.  If anyone has heard or have lived this restart/stop function let me know...

  sincerely for the time being not happy with user of storm

  You do not have to have an account or access to the BIS server - but if you do, you can do things like send your service books or the program installation/change on your BB email accounts without having to call your service provider (i.e. Verizon).  Account e-mail setup/changes can be done form the device but I don't know a way to return the service form books the unit itself - I think that you are only option are access via the BIS site I've provided or call the technical support of your provider.

• BlackBerry Smartphones New messages in the Inbox...

  I'm a newbie when it comes to Blackberry.

  When my wife receives a new email and opens his Inbox, it automatically goes to the last email, it must then scroll all the way up to the most recent.

  Y at - it an option to display the most recent email when opening the Inbox?

  I know that she can press the 1 key and it will jump to the top.

  Thank you

  Steve

  Remove the battery for 10 seconds. See if it starts up later.