BlackBerry Smartphones Newbie - OS 9000 plz help

Hi there-

I am new to BB (and the forums!) so please bear with me :-)

My BB is through labour and was transmitted in me when my supervisor got a new.  now, I discovered it's a BB 9000.

my current OS is 4.6.0.162 (Platform 4.0.0.155) and my carrier is Rogers (Canada)...

When I took the Rogers store when I had last summer, the girl told me that the operating system was obsolete, but I never tried to look at him so far.

I just plugged it in to the software update, but it says that there is no new OS for my camera.

I had problems with the stall warning tones and think that an update would help (pulling the battery usually helps during a little while)... but then read the thread having to downgrade to (or?) OS 5 because it is the origin of the problem.

could someone please tell me what I need to do (updated or not?  who... 5 or 6?)  and where / how I can do or find instructions to do?  I don't have a COMPUTER service to do and am fairly tech-able... it is for me.

Thanks a lot for taking pity on a newbie and help out me.

Laura

Hi and welcome to the Forums!

From a PC, you can install any bundle of BONES to a BB via this procedure:

Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

In regard to what you should or should not do, it's really a personal decision. There are major changes in the OS 4.x to 5.x and 6.x again. It becomes a matter of what you like and what you can get used to. My personal opinion is still update if it is available and never expect any device technology to be perfect.

Good luck!

Tags: BlackBerry Smartphones

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