BlackBerry Smartphones not able to put up my work on Blackberry Internet Service email accounts

The week last Blackberry internet service sent me the following message is displayed:

Action required: update password!

Update the password for [email protected] in the Blackberry Internet Service!  The e-mail messages are not delivered to your BlackBerry.  To resume receiving messages email to this email address, update the password in the Blackberry Internet Service.

The thing is that my password for this e-mail account has not changed, so I was confused as to why am I being asked to update.  I tried anyway.  I was unable to.  So I contacted my ISP technical support.  They suggested I remove entirely the BIS account and then add again.  I deleted the account and now I am unable to add.  When I try to add I get the following message:

1. an error occurred during validation of the email account.  Please check your information and try again.

All the info, as I entered are correct.  Why is - BIS is no longer recognizing my email?

It seems that there is no resolution to my problem, but there are ways around it.  Thank you!

Tags: BlackBerry Smartphones

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