BlackBerry Smartphones phone continues to go off and not answering the calls.

My Blackberry is about 4 months old and has not been the best phone I have ever had, but does the job or did until this morning and for some reason any when I left the handset of the phone turns off. I am unable to answer the phone when it rings if I left the handset? The torch screen only works, but not as it should be very slow. Does anyone have an idea? Please, I beg you!

It's a good solution, but I would say a battery pull prior to an update of the OS.  With your phone, remove the battery, then replace.

Let us know if that helps you.

Tags: BlackBerry Smartphones

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