BlackBerry Smartphones phone froze then udating software

Similar Questions

• BlackBerry Smartphones phone froze and got new applications. Help!

  So last night I was trying to open my photos on my bb bold and the phone froze. Nothing would work to return to the home screen or to cancel the operation. I did a battery pull and he left a few minutes... I put the battery back in and waited then that he has started and all of a sudden I have 4 new installed applications and 4 new games demos on my phone. I don't know how they got there and they do not appear in the list of the app. I want to get rid of them, but don't know how. pls help!

  operating system running. 4.6.0.247

  just a update and resolve on this post. I have ATT and they were pushed down by the carrier, what they push down is all the demos and looks like they use the phone like an advertising page. You can delete the service books, but they will be back here next time phone is restarted. I put them all in a folder so I didn't have to deal with them

• BlackBerry Smartphones phone freezes

  Hello

  I installed the Blackberry World accuweather app on my torch 9800 the latest version of the OS 6. After the reboot, when I tried to open the my phone application restarted. I went to uninstall in the world of blackberry and the phone froze. So I just thought that I hide the application and do not use it. However, not even run the my phone application crashes after 2 minutes. The only resolution is a battery pull, which buys me then for 2 minutes. I tried to use blackberry desktop to solve the problem but the phone freeze as soon as it connects to the blackberry desktop.

  When I say phone freeze, I would say. I get the spinning clock symbol and that's all. It ran for 25 minutes before the last drawing of battery. Help! any suggestions would be helpful.

  Thank you
  Chris

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior ceases, then try to delete the application in Mode safe.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• Lost blackBerry Smartphones phone - how to transfer contacts?

  I lost my blackberry pearl, and I had saved a few weeks ago. Now, I replaced with the same phone but I can not understand how to access my contacts from my old phone LOST and get them on my new. I tried switching devices Wizard, but it tells me to connect the old phone, which I did not

  Help.

  Hi and welcome to the Forums!

  What you need to do is to find, on your PC, the IPD file created when you backed up. Search your entire hard drive *. IPD. Then use this file as the source of a restoration of your new BB (choose ONE of these KB, depending on the version of the RIM Desktop software you have already installed on your PC):

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone
  • KB10339 How to use BlackBerry Desktop Manager 4.3 to 5.0.1 to restore data from a BlackBerry smartphone from a backup file

  Good luck and let us know!

• BlackBerry Smartphones phone book

  Hi all

  My Blackberry 8120 comes by mail, now I'm at a point where I need to transfer all my contacts from my old cell (Motorola Razr) I had for 3 years.

  Note: I use the prepaid T-Mobile service.

  Thank you all, Lilbreez

  Hi and welcome to the Forums!

  A few things to discuss... so bear with me...

  (1) contrary to others how things, RIM does not provide desktop PIM. Others force you to use their PIM and only their PIM. RIM provides a driving software that works as a bridge between your PIM and the BB. See this compatible PIM KB:

  • KB12268 Applications supported by BlackBerry Desktop Manager to synchronize

  (2) RIM provides a device switch Wizard to migrate from another SmartPhone to a BB... but only for compatible devices. See this KB:

  • KB05459 How to use the switch device Wizard to switch to another smartphone to a BlackBerry smartphone

  (3) If your old phone is not compatible with the wizard, then RIM more offers the possibility to import ASCII and CSV files. See this KB:

  • KB04312 Create and synchronize with an ASCII export file
    KB11194 How to import contacts from a CSV file to the BlackBerry
  • Sorry, but RIM does no research on how to get your data from your old device and in ASCII format or CSV... it is a function of your old device.

  So your choice is, IMO, to continue to use a desktop PIM for your data (and you should, IMO)... then choose a compatible PIM (from above). Then download your data from your old device and the PIM Office. Next, configure the BB to sync with the PIM:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager

  Good luck and let us know!

• BlackBerry Smartphones phone won't boot to the top

  I downloaded a few applications to Blackberry World on my night of phone. One was booster. When I tried to open it I got an error message saying something about Java, and after failed attempts to open it, I deleted it. The other was AP Reader. I just tried to open it for the first time this morning. When I clicked on it, the phone started to reboot. He took an unusually long time to restart, then I put down and came back some time later. When I picked up, he seemed to be in the off position. I tried to turn it back on but nothing happened. So I took the battery out and put back. The fire came, stayed on a minute or two, but instead of booting, the phone is off again. I tried to remove the SIM card as well as the battery and then replace both, but he got the same results. I can't even reset the phone to default settings because I can't seem to start. Help! What can I do?

  Sometimes you gotta try some variations... If you have tried only twice, you did not probably not enough variations. I remember a device where I had to wait for the touchscreen to become active, hold down the ESCAPE key for about 50% of the loading bar, release, then press and hold again close to 80% to 90%. A strange sequence, but it worked for me.

  If you don't want to keep trying, your only recourse will be more drastic... I hope you have a good backup, as it is unlikely that you will be able to get one now.

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  Good luck and let us know!

• BlackBerry Smartphones phone old BlackBerry

  I gave my old BlackBerry Torch 9800 phone my daughter but is unable to disconnect from my Blackberry ID Continuo She modify the details of Blackberry ID on the old torch but it also change on my new phone (Torch 9860).

  How disconnect the old phone and my BlackBerry ID to its BlackBerry ID until only my new torch is related to my BlackBerry ID?

  Read this: BlackBerry smartphone must be wiped before transferring the property Security

  Then, the old appliance should be configured with its own staff BlackBerryID

• BlackBerry Smartphones lost all contacts during software update

  Hey I've just updated v4.6 on my "BOLD" and now I can not find my contacts... info calendar and Outlook still there but all my contacts were lost... Help!

  Thank you

  Hello and welcome!

  Depending on how you did the update, it may have created a backup file on your PC. If you did the update via attached USB on your PC (for example, no OTA), search your hard drive for a file with an extension of the RPI (*.ipd). Inspect the results (date/time of the file) and choose the one to use in the restore. Then, run the DTM software and perform a selective restore:

  • KB10339 How to restore data from a backup file to the BlackBerry smartphone

  If you update OTA or skipped the backup office during the update, then I'm sorry for your loss, but there is nothing to do.

  Best.

• BlackBerry Smartphones Ever since my new software update, I can't use my browser on my blackberry torch!

  Last night, I downloaded the new update of the blackberry software. When I go to the update of the software screen, it says "latest version 6.0 package 2647.»

  I have apprently went from bundled software version 6.0 2342, at bunder 2647.

  I was not able to use my browser since the update, and I do not have wifi.

  Help?

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your provider of wireless services for formal support.

  Good luck!

• BlackBerry Smartphones phone vs speaker as default

  When I start up my Blackberry 9330, it is automatically in speakerphone mode.  Someone know how I can change it to be default phone mode?

  Hello

  In this case, we can try to reload the software on the BlackBerry smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bit.ly/aSediX

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with selective restore, here is how to restore http://bit.ly/bSbfl3

  Thank you

• BlackBerry Smartphones phone locked

  How can I get my phone unlocked? When I turn it on there is a white screen and says "Reload Software: 513"... If you know who I can reach to make it unlocked or can help please let me know... Thank you Kelli

  KB13003"JVM 513" error message appears on the BlackBerry smartphone

  From a PC, you can install any bundle of BONES to a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry smartphones download modules for device software 5.0 stops

  During the update process modules are downloaded, but this process stops at "downlaoding module 682 847. After some time (5 minutes) an error message: try again later might help again. But I tried now for about two weeks.

  What can be the problem and how to solve?

  The software can be downloaded in a single package and installed from the laptop?

  

  Hello

  I recommend the software downloaded directly from your carrier's Web site and install it directly on your computer. http://bbry.lv/cp57Eb

  Be sure to save before continuing: http://bbry.lv/945DGc

  Then I advise to use the application loader to reload the software on your BlackBerry smartphone. It is located in C:\Program Files\Common Research In Motion\Apploader.

  Make sure that the BlackBerry smartphone is connected directly to the computer, if a laptop computer and plugged in the back if a desktop computer.

  Thank you

• Update blackBerry Smartphones/application through desktop bb software software

  is it ok to update software of bb? How long does take to update the applications or the software?

  Yes, about an hour.

  Use the BlackBerry Desktop Software on your computer, make a backup of your BlackBerry smartphone, first.

• BlackBerry Smartphones PHONE KEEPS RESTARTING SPORATICALLY

  Hello

  I bought a tour of blackberry in November 2008 (0).  Nov 2009 my camera came out.  I returned it to sprint and they gave me an another phone (1).  Shortly after, the camera came out again.  I went to sprint and they gave me an another phone (2).  Shortly after, the phone began to restart on its own.  I went to sprint and they gave me with another phone (3).  He took home and the same problem, it rebooted on its own and empty the battery.  He returned to sprint and they gave me an another phone (4).   At home and the next day you comments there.  It has restarted. I'm frustrated and I have not brought back for the sprint.  I would like to know if there is a fix for this problem before I get my fifth (5) refurbished phone.

  BuddyD

  My thought exactly.  If I had to bring him back it would make 5 phones from the sprint store. So now I'm phoneless, I accept the fact that I wish I had not being updated and just kept my phone that I've had for 8 years with no problems.  I think that it is statistically impossible for me to continue to get these phones released with problems.  I think the problem lies between my battery and sims card they keep coming out and hand over to each new phone.

  But why can't the tech see that.  I am not a technician, and I think it sounds logical to me.  So 1. I replaced the battery and 2 I'm going to take the idea to charge my phone, and then if that does not work, I'll take the 3rd you suggest for not accepting this type of phone again.  What a waste of money!

• BlackBerry Smartphones phone calling

  Hey everybody,

  When I try to call a number using my contact list it says that the number or code that you dial is incorrect please try again but if I type the number in my car so he let me make the call. Thanks for any help you can give me

  Chris

  Welcome to the forums.

  What you have you in your screen Smart Dialing country code?  Click the icon for the phone app, then go to Options-> Smart Dialing.