BlackBerry smartphones Please Help! Cannot bind the e-mail account to new Blackberry Torch

Please can someone help me. I just got a replacement for my Blackberry Torch 9810 camera, as my old laptop had a flaw.  I backed up all my files, media etc. through the desktop software on my PC and successfully restored to my new camera.  I'm having trouble linking my hotmail account to my new camera. Whenever I try to put in place through the Setup Wizard, I get the message "the Blackberry Enterprise Server has not responded to your activation request. An error has occurred. " I get my e-mail address and password correctly whenever I try to connect, I also do not touch activation emails I get in my hotmail Inbox. I think the problem is that I have not been added to the BlackBerry Enterprise Server. Please can someone help me here?

Hello

In fact, unless you're on BES (and HotMail is definitely NOT BES), then you must stay away the company setting completely. Rather, on this screen, if you do not also have a choice for personal electronic mail or on Internet, then your BB/account is not properly configured with your carrier. I suspect that, in the context of the evolution of your device, they have successfully completed your your old BB to the new account. But the only way to get this is to them (Orange) ring to the top and talk to them on this subject.

Good luck!

Tags: BlackBerry Smartphones

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