BlackBerry Smartphones recent contacts Sync problem

Hi all

I recently started having bad sync my contacts and calendar (Outlook and Windows Vista 32).  The trouble began shortly after the synchronization attempt with an error message "Can't read application information."  It happens exactly at the same place.  He's going to 'read' 193 all my contacts but stops at "transformation" 187 of 193 of these contacts.  Phone is a Curve 8320 with 4.5 recently upgraded to os level and DM v4.6, both downloaded from T-Mobile.  Any suggestions will be greatly appreciated.

P. S. thank you all for the help in my operating system upgraded, even if you didn't know that you gave it me.

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Hi and welcome to the forums...

You have all null values in your Outlook address book? Usually, you can find them by sorting by name and look for empty entries. Also, you have an images associated with any of your contacts? (link to KB) If so, try to delete the photo.

If your Outlook address book is the same as your phone, you can do this step.

First, backup of your phone. If your address book is the same device and Outlook, use the BACKUP / ADVANCED and disable your address book on your Blackberry Handheld and re-synchronization. He must fill everything from Outlook to your BB.

If this does not work or you have a difference on the number of addresses on the BB from Outlook, then you can delete (backup first) your address book using GUI BACKUP/ADVANCED and re - import your address book on your Blackberry Handheld, using the advanced graphical user interface. This backup - restore will be re - index address book DB and can correct the problems. Then try to re-sync.

Let us know how you are doing...

Tags: BlackBerry Smartphones

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