BlackBerry Smartphones ringtone incoming and its sound call all get silent automatically

Dear BB support,

I have new mobile Blackberry

Details in the following way:

BlackBerry 9900

Smartphone (3G, WiFi)

7.0 bundle 1465 (v7.0.0.296, platform 5.0.0.496)

Band 3G 1,2,5,6

Help of the kernel v3.8.7.0

Brand version: 1.0.88305z

The question that I get is often mobile becomes silent automatically no ringtone sounds , when I get an incoming call arrives only display, when I receive call I can't hear anything. SO every time I have to turn off mobile and remove the battery and restart the phone again, for a while everything works fine, but after a few hours, yet once shut up.

awaiting your response

akbar_baig wrote:

SO every time I have to turn off mobile and remove the battery and restart the phone again

awaiting your response

Remove your battery while your phone is off will do nothing to help.  You must ensure that your phone is always on when you remove your battery.

(And while you're here, please remove your e-mail address of your post.  Personal information, such as e-mail addresses, are not allowed in messages.)

I hope that helps you.

Tags: BlackBerry Smartphones

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