BlackBerry Smartphones screen suddenly went blank & does not

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  I have a problem with the icon on a Bold 9790 email box. This is the icon of the envelope with the blue turning the planet.

  I have two email accounts configured in the Options-> e-mail accounts.

  However, only one is displayed on the screen.

  Who does not have the envelope-and-planet icon can receive messages in the global Messages menu, but it's confusing, because this mailbox emails mingle with calls, BBM and electronic messages in the Inbox mailbox on the other.

  How can I solve this?

  Thanks in advance,

  Tyrexionibus

  Article ID: KB14105 Electronic messages received on the BlackBerry smartphone via a built-in account also manifest themselves in the Messages folder

  1. Go to the Messages icon
  2. Click on the Menu button
  3. Go to Options
  4. Click the Inbox settings or the Inbox management
  5. Uncheck the accounts you no longer want to have in your list of Messages
  6. Click Menu , then Save

• BlackBerry curve 9300 BlackBerry Smartphones frozen except topic and does not connect to the pc... what I will do?

  Hi, I had this curve for less than a month, my boyfriend bought me for my birthday. last night I annoy me and I downloaded a theme that has an animated, background as soon as I put it in my theme my phone not frozen, no buttons work anything, with the exception of the animation to theme. I tried connecting to the blackberry Desktop Manager and he knows that the phone is connected computer just used connect fully. Please help me in what he should do about it because I'm really upset that it was a birthday present, and it does not work

  Thank you.

  Hello

  Ive just spent the last 4 hours trying to untangle the little sisters of my GF after that she has downloaded a theme that just froze EVERYTHING.

  It's pretty simple, you need to do:

  1. remove the battery

  2 reinsert the battery - but keep an eye on the LED on the top right

  3. when the LED turns off (after a few seconds) press ESC (the escape key is the the winding arrow to the right of the beach towel)

  4. keep the presses until the process on the start screen bar is complete.

  5. This will start the phone in "safe" mode Click OK in all messages telling you your in safe mode

  6. now go and delete this app wasted hours of your life trying to remove!

  Hope this helps

• BlackBerry Smartphones BB Bold 9900 just does not load

  I bought my BB Bold 9900 10 months and I never had problems charging my battery. But the other day, when I got home and charged, when I woke up, Led - the RED light flashes and custom light up. I used another charger (nine) but still the same. I tried to plug it into my laptop for charging, but still not good. BB office says this device was not connected (since obviously he doesn't have the power). I searched online and I tried the "kickstart" they say where I have to charge my phone for 2 hrs and remove the battery for 10 minutes and put the battery back and wait another 2 hours - still not good . Although when I tried, I saw the icon charge for a few seconds during the first 2 hours, but do not see it again.

  Anyone have a suggestion? Do you want to know if I need to replace my battery or have this problem? We have no Center service BB here in the Philippines. The trader would normally send unit to Singapore to have checked/fixed. I can't afford not to have my phone because of my work and I have files that are stored in...

  I will appreciate any help you guys can give. Thank you.

  In waiting for someone to answer, I did some research and tried them out, but so far, I'm still not able to turn onn/load my camera.

  Here's what I've tried so far:

  1 pull the battery loading and put back on the

  2. the "kickstart" than what a qualified member where in while now the end call key, remove the battery and the light RED LED while that appear and immediately press call button for 3 seconds and press the end button again. He advised to do 7-12 times and told me that does not work the first time... but try again. (I tried to do this several times)

  3. a publication that he had his dependents for like 2 days and removed the battery every 2-3 hours. (did not have my phone which support long however )

  4 force detect the BlackBerry smartphone by using the Application Loader. It was also published in KB10144of Blackberry Knowledge Base.

  FYI: guests of the message I have seems different from what has been published well since I don't have the chance to reinsert the battery. I was prompted to unplug the unit and close the application before installation. After you restart, DM didn't register my device. Did not have the option 'new attempt/Update ".

  (I know it's funny you reply to my own post, but I'm really desperate now.) And hoping that someone must answer, at least you know what I've done so far)

• BlackBerry Smartphones GMail works, RoadRunner Email does not work

  On my Storm: the topic says it all.  My email Exchange/work and my email personal gmail, both work perfectly.  I registered my roadrunner email as an 'other' email using installation-> E-mail settings-> Add

  It does not work so I went through the hassle of the use of the BlackBerry Internet Service and check / authorizing each account separately.  Has nothing more.  I sent "Bundled Services", I received messages on everything except the RoadRunner.

  Help please.  I'm desperate.  If not, how can I solve this?

  Thank you!

  I thought about it.  Delete the account and then she added via the website.  When you do this, it invites you to the address of the server (POP).  For some stupid reason when you add on the storm it does not prompt you for any information of server!  I wondered at the time I initially put in place it would be how to find the address of the pop.  I thought 'magic blackberry '.  In any case, it is the issue.  I hope that someone else is having this problem will be read and see that they add the e-mail form the BIS.

  Thanks for the help!

• BlackBerry Smartphones Google maps 3.01 does not

  I used the previous version well on my BlackBerry Curve with T-mogile. Updated to the latest 3.0 and version 3.01 and it does not work. During the opening of the program, the progress bar filling up to about 3/4 the application closes and returns to the main screen. Tried to reload and change permissions. Nothing helps.

  Any organization with a solution?

  Thank you

  Hello

  I just downloaded today!

  Start the browser, the menu key, options, select the browser cache.

  Clear all categories.

  Before installing Google-3.01 try to remove the old app.

  The start screen, options, options, advanced applications.

  Let the table build. Highlight Google maps, touch menu, delete.

  Reset by battery pull.

  Download Google maps 3.01.

  As a matter of course, I always do a battery pull after the installation of an application.

  Let us know how it goes!

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• BlackBerry Smartphone App World reset password does not

  I have a user who has forgotten his password app world. Bein the BES admin, she came to me to get it fixed.

  When I try what she thinks, it is the answer to the question of the challenge of the app world login screen, it says it is incorrect.

  I can connect to the blackberry website and send a password reset e-mail to his address, the site says he sent it but no email came.  It has been so far a half hour.

  She uses app world 3, a latest today.

  Can anyone help me to reset his password?

  According to KB, it does not have the issue of the challenge... and is specially designed for the situation where the question of the challenge is not known. Now, that said, I actually did all of the steps in this KB, but it says nothing about the question of the challenge at all...

• BlackBerry smartphone App World and Facebook does not!

  After the operating system update - My Facebook and AppWorld does not give the error "you do not have a sufficient wireless coverage or your connection to the wireless network is turned off" - App World... "You are currently on a service plan that does not support its application. If you want to use this application, please contact your service provider to upgrade your data Plan "-Facebook..." But my phone is connected to a working Wifi - Twitter App and browser work well

  Ereeamazing wrote:
  Not connected

  No BBM service on the device... a quick search of the forums here would have told you, since you're "Great contributor", you need to know how to search the forums for others solved same issues you encounter.

  On your BlackBerry device, go to:

  1. on OS5 devices: Options > advanced > host Routing Table > Menu > register.

  On OS6 devices: Options > device > advanced > host Routing Table
  2 send your service from your carrier's BIS site books:
  Of your handheld: http://www.blackberry.com/btsc/KB15402

  Go to the Personal Email Set Up icon and sign. Then under help!, select Service books and select send service Books.From your desktop PC: http://www.blackberry.com/btsc/KB02830North American carriers - scroll to select your carrier
  Carriers worldwide - find your operator from the list

  3. with the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart. This restart, even if you have already done this, is often necessary to install the service books.

• BlackBerry Smartphones BBM and Yahoo Messenger does not

  Hello! I have a bb curve 8520. I can connect via wifi at home and you can use the internet browser. but I can't sign in to yahoo Messenger and my bbm messages does not send. pls help! Thanks in advance!

  Hi me_nhykk,

  Welcome

  Yes you need a Blackberry data plan to access blackberry application, and if you're going to another country for a visit call your carrier to activate roaming for you

  So it is best to call your provider tell then what services you need and let it activate it for you.

  Good luck

  Prince

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones Foursquare version 5.5 does not work

  FOURSQUARE version 5.5 does not work, I can not access your room and send the message "error invalid geocordinates 0.0000000, 0.0000000.

  What can I donwgrade to version 5?

  Hello ycano and welcome to BlackBerry Support Community Forums.

  Sorry to hear that you are having problems with the Foursquare application.

  We cannot comment on 3rd party applications. You will need to contact the Foursquare support for assistance in obtaining another version of the software. Visit http://support.foursquare.com/home for support resources.

  Thank you!

• BlackBerry Smartphones bluetooth on pearl 9105 - does not work

  is not working for an another BB even an another 9105... I can 'connect' by bluetooth with other devices but cant transfer any image or receive, either

  who is wrong?

  Hello!

  See this KB:

  • KB05409 Transfer a file using Bluetooth technology between two BlackBerry smartphones

  If your device is non - BB, then substitute in the KB, the instructions appropriate for your device. Unless you're on BB OS 6 or 7, do not skip the step of "Receive using BlueTooth" on the receiver BB... nothing will transfer if you do.

  If not, please provide additional details... exactly the steps you try, exactly the results, error messages, etc. Such brief information, it is difficult to provide specific assistance to our internet distance.

  Good luck and let us know!

• Work of blackBerry Smartphones new article status indicator does not

  When I receive a new text message or e-mail, the new indicator does not illuminate.  How can I turn on or off this indicator?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • Article ID: KB16297 The new message indicator does not indicate when new messages are received

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones sending BBM TXT MSG does not work for one person

  Here's my question:

  I receive message txt BBM to my wife and I can send and receive voice calls BBM to my wife, but when I send her a bbm txt message that she doesn't get and I just get a red X next to the message.  The problem started when she got the new phone of Q10, I still a 9800.  The interesting part is I can send / receive messages with my other contacts and it can send message with her to other contacts.  We tried to remove and re-add each other and pulling the battery.

  My phone:

  9800

  6.0 bundle 3155 (v6.0.0.747, platform 6.6.0.249)

  BBM version 7.0.1.23

  Update: problem solved for me. Sim card and battery tire booted up phone without sim card card pull dough and put back in place in the sim card and booted up phone it does not solve the problem but I included it just in case he did something, I tried this, because my wife took my phone and put his SIM inside and I thought they could have messed something up. After trying the above, I did the following: uninstall BBM and restarted my phone and installed BBM go to app world. Fixed a problem.

• BlackBerry Smartphones Eception Exception: (all applications) does not. the process is completed.

  Hello

  I have a lot of problems with my bb, but normally correct them easily, by battery traction or software update, this time I can't do.

  Some info on my phone if this can help.

  Company: o2

  Bold 9700 5.0 bundle 1022 (according to BB Desktop)

  59402245 bytes free

  Battery pull didn't work

  Main applications I use are BBM Whatsapp Google Maps etc.

  Basically, I'm trying to open an application and my phone freezes, I wait and get the untrapped exception error message. This happens with ALL applications, including surveys BBM, record Messages, clock, Facebook, phone. I tried a battery pull, he starts upp and the error messages come through quite the same problem is still there. I tried connecting to the office to try an update of the operating system, but I can't connect because it connects forever. so I can't do anything at all with my phone. It all started when whatsapp froze on me followed by a few other apps do the same thing, so I tried a battery pull.

  Any help would be greatly appreciated! Thank you!

  Hi aamirahmad

  I suggest you make a backup of your BlackBerry smartphone and then reload the software as described in the article below:

  KB11320 - how to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

  Thank you

• BlackBerry Smartphones Top Free and categories does not appear in App World 1.1

  Hi, I have a Curve 8330 with Alltel. Here is a picture of my problem as you can see I don't see any top free apps. This also happens with the categories section. But the salaries of top works fine.

  OK - try this process...

  (1) remove, on the BB AppWorld - if she invites you for a reboot, let him

  (2) not restarting batt - shoot exactly as I've described above

  (3) get a new link and DL/install AppWorld:

  http://NA.BlackBerry.com/eng/services/appworld/download.jsp#tab_tab_download

  (4) again, if asked for a restart, let him.

  (5) perform other batt-sweater software

  (6) leave your BB to completely restart (wait until he is in normal response mode - I have to wait about a minute, even though the screen makes me thing he did everything... he responds very slow if I don't expect).

  (7) try to run AppWorld now...