BlackBerry smartphones several Messages icons
I am a new blackberry user. A day under my belt. I followed the implementation of Wizard for email and all is well. When you are prompted to set up a personal email, I followed the instructions and successfully put in place an email account with my personal email address. I also have an email account with my business e-mail address. The problem is that there is now icon 3 'messages' on the homepage of blackberry on my device. The first has two email my personal and business e-mail, which makes sense because I have configured my accounts by ATT and Outlook to forward my email in my personal email. But then, there is a message icon just for my personal e-mail and another just for my company email. If I delete the last two icons, one left? It's really the only one I need, but I don't know why I had three icons for messages since I only implemented the system for two. Any help would be appreciated. Thank you.
Do not DELETE them, hide them. Go to one and press Menu > hide. So make sure that you press Menu again and that WHOLE SHOW is not checked.
Tags: BlackBerry Smartphones
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henrib, Hello and welcome to the Forums of Support BlackBerry.com.
Not looking for a record, but rather one message unread.
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Tips to clear the message unread... try them in the order.
If you have a new icon rogue Message on your home screen, or a negative number (-1), one of these solutions could erase or reset:
Try these options:
* Hard Reset BlackBerry by holding ALT CAP (right Shift key) and DEL (or removing and reinserting the battery)
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Change your theme and see if it persists and return to your desired theme. (Options > theme > select.)
* Clean and reload your OS. -
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Yay, I found the message!
Sehale u put me on something:
Message > menu > Search by > advanced and under the drop down menu to the SHOW, I chose not "open only".BINGO, there's the elusive message. I deleted and my icon disappeared. Everything is good.
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Hi and welcome to the Forums!
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Thank you
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