BlackBerry Smartphones SHOWING EMAIL you READ

I submit my office email to my blackberry, but when I read it on my blackberry I want to show him as read on both email address. is this possible?

Hi and welcome to the Forums!

Reconciliation between your BB and your mail server is governed by this KB:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

Reconciliation between your mail server and your other e-mail clients will be governed by whatever their capabilities.

Good luck!

Tags: BlackBerry Smartphones

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    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

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    • KB00510 How to register a BlackBerry smartphone with wireless network
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    2) Remove and return Service books

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    3) restart

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    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
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    2) Remove and return Service books (pre-BB10 only devices)

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

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    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

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    Thanks for the information.

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    Oh okay Ouch, the using the blackberry.net email account is not good. These emails cannot be found or read any where, but on the BlackBerry smartphone.

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    Reconciliation is governed by this KB:

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    (1) registry HRT

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    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • KB02830 Send the directories for the BlackBerry Internet Service

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

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