BlackBerry Smartphones Smiley locked model will not be unlocked

My daughter (including BB is) downloaded a smiley face pattern unlock BB App World and entered a password but the app will not now recognize the password and if the handset is actually locked!  Is there a way to get around this, like the restoration of factory settings?

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Hello!

You can try one of the following steps:

Type of incorrect passwords for 10 times and the unit will automatically be dragged to the default factory settings.

Otherwise, connect your device via USB cable to your laptop / desktop.

Now open BlackBerry Desktop Software (CD, which is given in the box, install this software first).

Once connected, restore your device to the default factory settings.

Tags: BlackBerry Smartphones

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