BlackBerry Smartphones Software upgrade - lost address book, calendar, etc.

Similar Questions

• BlackBerry smartphones can not access address book after software update

  I'm unable to access the address book by default after doing the update - I have restored my backup and it's all there, with the exception of my contacts.  When I open my address book it is labeled personal and there are no address and when I add a contact, it is not displayed, but I noticed that when I go in the options, it shows only default under 99 entries with address books and when I try to add a contact, it does not show in the list on my phone but the number of entries in the book of failure goes up so they go in that one but I don't can not access?  No idea how I can get back my contact list? (hope that makes sense for a person )

  Thank you

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  Hello LeslieV and welcome to the forums!

  You can have an address book on filter, to check this setting open the address book, and then click the menu button, and then select filter, if business or personal is checked, uncheck both and then see if you are able to access your address book.

  If the above does not resolve the question can you please let us know what device you are using and what version of the software is on the device?  The version of the software is under Options-> on, the software should be 4.X.X.XXX.

• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Software Upgrade

  Please I will like to know if there is any software upgrade for smartphones Blackberry 9700 and how do the upgrade if available!
  Thank you!!

  Very well!
  It will give a shot!
  Thanks for the help!

• BlackBerry smartphones back up the address book

  Hello

  I have a question: How can I save the address book on my PC in Excel or more. I get the new phone and I would take the AddressBook data a py PC.

  Can someone help me?

  concerning

  Student2

  Student2 wrote:

  Ok

  I want to save the AddressBook on PC. I can't do it with the Desktop Manager. I don't know why, but it does not work? Is there another possibility?

  Of course you can.

  Well, you should be able to do it, but until you're able to explain more clearly what you are doing, so that we can solve the hang up, it is impossible to determine how to help you.

  So, you can make a backup with Desktop Manager if you prefer. Then use ABC Amber IPD Converter software (google to find it) to extract the file backup IPD to your address book.

  But my first advice is easier.

• Country code of blackBerry Smartphones added to the address book

  Someone has experienced the problem that my daughter is with his BlackBerry that a + 1 is automatically added to the numbers in his address book and because it is not in America, the number can not connect.  How does she stop + 1 to be added.  Remove the number or who return in the address book makes no difference.

  Press the green phone dialing > Options > Smart Dialing.

  Remove the + 1 in this configuration screen. It should enter the country code and national number length for the country, she is in.

• Request for information/blackBerry Smartphones: where is the address book/contacts stored in the BB Torch 9800

  Hello everyone, could someone tell me where exactly is the address book / contacts stored by default in the BB Torch 9800, IE; in memory of mobile phone, the SIM card (I don't think) or in the micro SD card card (multimedia card)? Thanks a lot for your answers. Best regards, Eric

  Edit: Deleted email. At any time if you provide personal information to any other Member of the community. Please visit the Community Terms & Conditions and community support guidelines for more information.

  More precisely in the device memory. Not in the media card or the SIM card.

  It is where they are stored by default and cannot be changed.

  You can save contacts to your SIM card, but only one number per name, no address, no email address, etc.

• BlackBerry smartphone contact list or address book on Bold 9700

  I gave my Bold 9700 to my daughter. How can I remove my contacts instead of delete one by one?

  You can connect to Desktop Manager and just turn off address book database. What I would recommend instead to do a security Wipe. Go to Options > Security Options > Security Wipe. He will wipe away all of the device of all your settings and data and you can start over. It would be a good idea to get its own BBID to download apps & games, etc. Each BB user should have their own BBID. New versions of BBM use BBID is not a good idea to share BBID.

• BlackBerry Smartphones can not see address book

  I can't see your address book mt but I see that he has listed contacts and I can voice dialing, I know that it is there but just can't see or search for contacts. I tried to back up and restore, but it did not work, any suggestions.

  I can see the icon but I can't see the content.

  Welcme to Frums!

  Go to your address book, then press the Menu key.

  Go to FILTER

  Make sure that there is no control in each box business or personal. If he scores control, then then.

• Email to blackBerry Smartphones don't contact address book

  I have a BB 8520. All of a sudden when I compose new email it is not able to read the addresses of the "address book".

  If I get an e-mail address as there is no "Send" menu, there is only the menu "Save draft".

  I sent the book to service several times, rebooted the BB (battery pull), still it's not helping.

  When I send TEXT messages, it can access the address book. If I get an email, I can respond to the e-mail. In address book, I can click on an email ID and send by e-mail.

  What could go wrong?

  -Manu

  I finally had to reinstall the OS, twice in fact because I "restored" my data which has already been altered and I've been to square.

  To sum up: made a clean install, did not restore all the data. Data copied to device after that outlook. Because it seems to work, I don't know why my handheld computer has been corrupted

• BlackBerry Smartphones Software Upgrade necessary?

  Hello! How do you know when to upgrade the software for BB curve?

  I have V4.3.0.127 and I'm with Verizon.

  If there is an available update how can I between? Help, please.

  Thank you!

  Hello

  On your original question, you should look here for the latest version of the software available from and supported by Verizon:

  http://vzw.SmithMicro.com/BlackBerry/download.aspx?CT=personal

  Thank you

• BlackBerry Smartphones personal names in address book are not displayed when they only call the number they call from?

  My number is displayed only in the next issues of appeal.

  When someone I recorded in my book calls address their name used to display, now I get only the number they call from?

  Do I have to change a setting?

  Why the name sop appearing?

  He has a bee a few weeks now?

  I removed the battery and electric bike

  Don't check for updates... any help

  Went to a Verizon Center... no help!

  I can't thank you enough

  I went to the article and he's referring to this:

  It was caused by a bad security parameter, called content protection!

  I enclose the item for later use, it's a real miracle solution, you're very kind!

  Summary of the Causes

  This problem may be caused by one of the following:

• The blackBerry Smartphone OS upgrade

  Hello and good day.  I have a 9360 and my supplier has notified me that there is an upgrade from 7.0 to 7.1.  When I went into the software wedge during the process of my old version of backup.  Any suggestions?  I tried several times and left that he connected for well over an hour, thinking perhaps he needs some time, but always the same result.  It crashes when you save the SSM messages.

  See you soon.

  Hello

  When you try to do the upgrade? On your computer? If so, try simply to save your phone on its own first. If it still freezes at the SMS database, do a selective save. Try to select all databases, but SMS or just back up the databases, you must (address book, calendar, etc.). Once you have done this, try to load the operating system using the method described here:

  http://supportforums.BlackBerry.com/T5/device-software-for-BlackBerry/how-to-reload-your-operating-S...

  Even if the above link is to reload an OS, it will also upgrade your operating system. Then, once you have finished, you will have to just re-download your apps and restore your data and're you good to go.

  I hope that info helps!

• Lost address book entries blackBerry smartphones

  I just upgraded my 8310 BB last night to run v4.5.  After the upgrade, I found that new listings in the directory address I had recently added and were not saved on my SIM card no longer in my address book.  Is lost all hope, or is it possible to recover these contacts?

  Thank you

  AmandaOB wrote:
  I found a file named "LoaderBackup-(date)", and I guess this is the backup of my settings, but how can I recharge it now?

  Well... that's what you want.

  Open Desktop Manager > backup/restore > advanced.

  On the right will be your BB device. On the left, your computer. If the backup loader does not automatically appear there, click Open (above the left window) and go to where you know that the backup of the charger is located...

  Once it is loaded in the left pane, select the databases on the left and click on the arrow to the right (in the Center) to pass these databses in the unit.

  And follow the remaining instructions...

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!