BlackBerry Smartphones stuck 7.1 update!

Similar Questions

• Get-9860 torch blackBerry Smartphones stuck during the update

  Hello

  I bought a new unit of bb now I'm updating everything and he's stuck during the update wat to do?

  Following currently being held in the screen for half an hour now

  

  Now it finally works

  glad to see that it works for you

• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Phone and blackBerry Smartphone installation last firmware update starts

  Info on the device

  Carrier: Bell

  Model: BlackBerry Bold 9780

  OS version: 6... something

  I have BlackBerry Protect and made a backup yesterday (July 30, 2012)

  Apps and free space

  A battery pull fix your problem?  After trying to install the latest update, which continued to install after 4 hours, I pulled the battery.

  When you write your question

  How can I get the load to the top of the screen to access my phone?

  My phone had OS6 installed at the time it was released. Today, I decided to update to the latest version of the OS6. I downloaded the update through my device, and then click the button install. There is a prompt message warning that the installation can take 2 hours or more. After 2 hours, I started the monitoring device and noticed that there seems to be a pattern to the load up screen. 1 loading screen screen 2) black with LED light red 3) the load screen and then ends with a bright white screen 4) back to the black screen with LED Red 5) repeat this pattern.  I waited another hour to see if there was no change in the situation, but nothing. So I did a hard reset (battery pull). After waiting 5 minutes, I put the battery in and now I get this screen load pattern.

  How can I pass the loading screens to access my phone again?

  How do I erase and reload my camera?

  If I erase and reload my camera, can I recharge my BlackBerry protect the back upward?

  I would greatly appreciate any help or advice on this matter as soon as POSSIBLE!

  Hello and welcome to the community!

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• BlackBerry Smartphones Flashplayer will not update

  Hello

  I have a 9860 and he'll write update of the flashplayer needed to view you Tube videos.

  Any ideas of what I should do to remedy this would be welcome.

  Concerning

  Spragz

  BB SmartPhones do not support Flash, see this:

  • KB13156 Adobe Flash support for BlackBerry smartphones

  To use YouTube, you must use their mobile site:

  • m.YouTube.com

  Or get a 3rd party YouTube player app (there are a few AppWorld in).

  Good luck!

• My BlackBerry Curve 8330 m blackBerry smartphones will not be updated the latest software of the device.

  Hi, I tried to update my BlackBerry Curve 8330 m, and it says here that my BlackBerry is compatible with version 5.0, but I tried to update wireless and it says there is no update available. I also tried to update the page and he told me the same thing.

  
  

  Carrier: nTelos

  Model: Curve 8330 m

  OS: 4.5

  
  

  Installed applications: UberTwitter 0.98, Windows Live Msger 2.5, Pandora 1.1.2 Facebook 1.8, Bible 2.2.1

  Hi Peter-Frango,

  The list to search for available software for your Blackberry smartphone is http://bbry.lv/cp57Eb

  The other list shows that your device will support the version of the appliance software, the list above shows if it is available from your wireless provider.

  Hope this helps,

• Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

  My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?

  Hi Bbnoviceja

  Welcome to the Forums of the BlackBerry Support

  Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.

  KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software

   

  Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:

  KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone  

   

  Or:

  KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry

   

  Try it and tell us if you feel any problem.

   

• BlackBerry smartphones, I can't update my 8310

  According to my State, I'm using version 4.2.2.182 of the software. I've been on the blackberry site, and apparently version 4.5 is available. Now, I tried to update my phone software, and after the update my phone runs the latest version of the software. This is not true, however, and I think that upgrading to 4.5 will eliminate some of the problems with my Blackberry. How can I update my 8310? Thank you very much.

  You change themes. I think that's what you see on your friends.

  And make sure that they have the same exact device... not the 8900 curve - seems similar, but very different.

• BlackBerry Smartphones stuck in the bootloader after March update

  Hi all

  I just tried to install the update of security from March to my priv, it downloaded and I confirmed to restart to install the update.

  During installation, an error android icon appeared and the update stopped.

  After a while, the phone has rebooted and got into the bootloader menu.

  No matter what I choose here, I can't do that.

  What can I do?

  Thank you & best regards,

  Michael

  My colleague let me know that you are all fixed to the top! Thanks again for posting @meberhardt 

  If someone has this problem please call BlackBerry support using the contact information in my signature and let know me via private message of your # case if I can help!

• BlackBerry smartphones HELP! OS update stuck on step 11 of 12

  Help!

  Fund management has been telling me that an upgrade of the OS is available for days now.

  I had the time today, so I said YES.

  For some reason, step 11 "wait for device initialization"hangs.

  I need really step 12 "restore the data on the device" to complete my custom stuff is restored. "

  Any ideas?

  PS I tweeted to BlackBerryHelp over an hour there was a response minutes later.  I replied (5 times since then) and have not seen a response.  Maybe the person who controls the ID returned home?   In any case, this problem is a better forum for this anyway...

  Invite you to BlackBerryHelp via Twitter:

  Try this link to recharge your device software when the BlackBerry is not detected by Desktop Manager. http://bbry.lv/dl7hmf ^ CS

• BlackBerry Smartphones stuck in emergency call only and can not enter my password safe alpha that will only allow numbers

  After a software (12 hours) update my Blackberry Curve 9320 is stuck in mode 'emergency calls only '.  I have an alpha security password, so it allows me to enter it will allow of only to try to fix or reconnect to the network - numbers from the keyboard.

  Tried to remove and reinsert the battery - no joy.

  How do I either get my password entered or exit emergency calls only?

  Hello

  Resolved to myself.  Already had a digital security password so I tried to put that in.  It was accepted & seemed to allow the network to reconnect that meant while I was off emergency calls only mode & could enter my password safe alpha & enter my phone.

  Rather strange but suggested that my SIM card can hold my old password that I used with my last phone.

  Unusual scenario but the hope that it might help others.

• Memory of the blackBerry Smartphones phone wiped after update - HELP!

  Hello

  I've just updated my blackberry software after that my computer asked me if I'd like to. Horror - the list of phonebook / contact (700 + phone numbers) has been completely gutted outside those who have e-mail addresses recorded. I need their return!

  New sms format also means that I can't write the empty texts without specifying a recipient first and I can't add contacts to my directory of the text message - I have to call them, hang up and go from there. Can I revert to the software I was using before that it was better miles and had my numbers!

  Help please! See you soon

  HI and welcome to the Forums!

  Via this procedure, you can install (upgrade, downgrade, reload) any bundle of BONES that is your BB model number:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  As you can see, it treats make a backup of your data before proceeding. When you did the update that you have been asked, he would have to offer to make a backup before he proceeded and then it should automatically did a restore when it was over. Something seems to have this, but I hope that the backup was already taken. Search your entire hard drive for files with the extension of the RPI (*.) IPD). Check the date and time of the results... the most recent is probably your best bet and if all goes well, was taken during the update. Use it as a source for restoring:

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

  Good luck and let us know!

• BlackBerry smartphones, I can't update BlackBerry App Word for BlackBerry World

  Hello

  First of all, I'm sorry for my (very) bad English.

  I have just a BlackBerry Bold 9900 opportunity. After I reinstall my device, I can't update from BlackBerry App World.
  After having clicked on the icon, the web browser opens to this address and I have thise message on the web page:

  topical wrote:

  I have this message (in french): "to continue use BlackBerry App World, you need to upgrade your current version." In English, I think it is: "To continue to use BlackBerry App Word, you must upgrade your current version."

  I click on 'Upgrade' and after that, the browser to open this page: http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld with this message: Notification - you tried to access a page of download software which does not exist. Please check the URL and try again.

  Please try this link using your BlackBerry browser.

• BlackBerry Smartphones bb 9360 software updates

  Hi all

  having a problem updating v7 to v7.1 tried on air downloads & also through desktop software, phone refuses to restart after the installation, then if the forced reboot phone turns on but apps won't install not phone crashed & automatically restarts States "apps have been uninstalled" what happened on 2 two identical problems of bb9360 & again then back to v7 decommissioning have no problem

  your comments would be appreciated

  Please manually download your version 7.1, and then install it on your computer that has the Desktop software on it. After the installation, delete a file in the folder Apploader by Research In Motion, named vendor.xml

  Download link;
  https://swdownloads.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

• BlackBerry Smartphones ARM11: Touchscreen firmware update failed

  Please I need urgent help.

  I have connected my 9520 Storm to my computer and blackberry desktop manager told me that I had an update. So I decided to update. During the update process, when he says to connect my camera to the JAVA virtual machine comes up with the following error.

  ARM11: Touchscreen firmware update failed

  Device error: 302

  Has no task: INPUT_SYS

  Files:

  Line: 0

  SP = 0X1784EAF0

  LR = 0X16119DD9

  PC-0X16118A90

  I tried to reinstall the operating system of all possible ways. From loader.exe, Office Manager, but I find myself coming back to this same error message.

  Please, I need emergency aid. Please...

  Hello SmoothRider,

  Thanks for the reply but I was able to get the ot to start work. I had the phone screen has changed, and immediately I put in the battery, that I was asked to reload the software I did and tadaaaa... It worked all fine again. I guess that the error had something to do with the material for the screen.

  Thank you