BlackBerry Smartphones stuck on 'low battery' with a fully charged battery
I have a Blackberry Curve 8330, I have had for years and never had any problems with it.
But today, the battery is dead even if I loaded last night, I thought a little weird. Came home, plugged into the wall, but although it recognizes to be connected with the little zig - zag, he is not required to load.
I think that "grateful" is a better way to phrase it. I put the phone battery from a friend, who fortunately has the same model as me, and his recognized the same battery as being almost fully charged phone and had no problem, but when put back in my phone, it says "low battery", guard the radio is off, and as soon as I unplug the wall adapter, the phone stops due to low battery.
Tried with its battery too, recognized both as low battery. She apparently is not the batteries or the charger or the actual usb port, and I am at a loss what to do.
I have not downloaded applications, or updated the operating system during the weeks, so I don't know why you would choose now to start doing this. Does anyone have an idea of what is wrong, and what I can do about it? Or is my blackberry doomed?
Well, after the one on the desktop without the battery in it, it started fine this morning with a fully charged battery and is fine. Hoping that he'll be fine next time I try to load it.
Problem is at least temporarily resolved, thanks for the suggestions of things to try. At least she stopped me from throwing my phone something = P
Tags: BlackBerry Smartphones
The battery on my Storm now ran low and a message came up saying that the radio was shut down because of the battery is too low. I am currently charging my phone and now responsible for 2/3. The problem I have now is that I can't send texts! I can receive and calls are OK, but I can't send texts of the anyone know how I resolve this issue?
try to remove your battery for 15 sec and then replace them.
I was wondering if it's just my BB or anyone else has experienced the same problem. After battery nears critical bass, BB turns off the Mobile Network(in my case Verzion) connection. However, after the loading of the phone, the Mobile network do not reconnect automatically and you don't miss any calls until you notice that the radio is turned off. Is this normal or do I change this behavior difficult and expensive?
I'm not aware of a parameter to change this for a reconnection to the network.
With the Li-ion battery, it is never good to drain your battery as low (and Yes, I know it happens sometimes). An autoloader or another for your office for another 10 minutes of charging during the day are often one or two hours of additional use. Li - ion batteries like the OFF... additional topping charge now and then.
I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 126.96.36.1999
so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls
Please advice what should I do?
However, I tried to remove the battary and put it again but its also show that
Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:
There are two methods for recovering for you to try:
- Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
- You have three Retry option, update or cancel, and then click Update.
- Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
- If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.
- Start your BlackBerry in safe mode. Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
- Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
- IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
- Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
- Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.
A few annoying problems recently with my Bold 9700.
First, my Blackberry has suddenly started to massively delete recent appointments in my calendar, which will attempt to remove them from my Outlook calendar when I synchronize the device to my laptop. This has not happened before, and I checked to make sure that the schedule is set to never delete nominations, and it is set correctly.
Second, my Blackberry App World application (both on the device and online) does not display one of my installed applications, except one, but they are all still on the device and working properly. I'm 18 apps installed from BB App World, beyond the pre-installed applications on the device, which are less than 10 MB in total size.
The reason I think that the problem could be linked to the internal flash memory is that whenever I want to install an application, I usually get a message indicating there is enough memory and I have to uninstall some other applications to free up space. When I checked my memory earlier, he said that had less than 1 MB. I restarted the machine and now it tells me there is 12.2 MB of available space, which always seems incredibly low for me since I installed only about 10 MB of my own applications. So, I delete the file all attachments of the device and do not keep e-mail on the device beyond 30 days, and all media is stored on flash cards, not in the device memory.
The most important question I have to solve is how to prevent the device to delete data from calendar (it keeps recurring appointments, but has been deleted and everything before about two weeks ago).
It's an automatic protection mechanism with BBs. During the AppMemory (not the device, no media memory card memory) get low, the BB must start deleting things to preserve its ability to operate. Unfortunately, he really can't go after data... it can't really go after installed applications. Here are some tips to use:
- KB02843 What is the function of low memory manager on the BlackBerry smartphone
- KB14320 How to maximize space and power battery life on the BlackBerry smartphone
- KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone
- KB10183 E-mail messages are removed from the BlackBerry device until the messages expire
In addition, it is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.
Now, AppMemory is not just for the apps... the real BB operating system is here as well. Depending on the options you have included, which might be things bloating as well.
Please help me. the screen of my blackberry is stuck with a white screen and the blackberry logo. I tried to take the battery, restart, but nothing works, it always goes back to the white screen with the logo. I also tried to download the Blackberry Desktop Manager, advice from other threads, but it won't let me download, error. I've been home for several hours now. Please I'm panicking, help...
OK I just found a way. had to reinstall the operating system... BT, now everything is wiped clean from my bb. contacts, messages, app, everything is new. Well at least my phone is running again
Whenever I try to download whatever app world or click on my world, he always says 'there is a problem with the Blackberry App World. Please try again. "I can't download apps because of this, and I have consulted with my carrier in this respect. They said I should be able to access the universe of the app by wifi since I'm subscribed to a data plan Blackberry (BBM). They don't know what to do with my problem anymore. Everything else works except the app world. Help, please. BTW, I'm trying to access the app through a mobile internet captive universe. That this has something to do with it?
Please uninstall AppWorld options > device > application management.
Scroll down to BlackBerry AppWorld > delete.
or KB10040 : how to view or delete the application installed on a blackberry smartphone
Perform a restart on the BlackBerry this way: with the phone smart BlackBerry turned on, remove the battery for a min. and then reinsert the battery of waiting until it reboot.
Now, since your browser BB go to thewww.blackberry.com/appworld and install again.
After installation go to app world and see if you are able to download on a PC, you can also try to scan the barcode of this application, it will request a download link on your device. Please try it and let us know. But like I said try to download Over the Air.
Click 'Like' If you want to thank someone.
If problem resolves mark message (s) as a 'Solution', so that others can use.
To set up synchronization of the various folders and files of data using BlackBerry Desktop Software 7.0, follow these steps:
- Connect the BlackBerry smartphone to the computer.
- Open BlackBerry Desktop Software, and then click Organizer.
- Click Configure next to the type of data (Contacts, calendar, tasks, notes) which requires sync with a folder.
- Click Advanced...
- Select the folders tab.
- Select the radio button to select different
- Navigate to, and then select the specific item to be synchronized in the list and click Add
- Click OK.
- Click OK.
Thanks for the Info. not familiar with the forums. Have since found the solution. It is a problem of blackberry, I had to set up a new profile of .pst and import all data.
My phone has decreased memory for some reason any. Will not allow me to take a lot of pictures even if I deleted most of the photos and videos. Now when I try to backup on desktop, the process hangs on 'Backing up Smart Card Options 1 of 1 Record'. I tried to backup without the memory card, but get the same result with the gel. Any help?
Welcome to the Forums of the BlackBerry Support
Regarding your backup problem, plug your device and run BlackBerry Desktop Software for windows in the office software click Devive > delete data > data choose selected > scroll social power database > mark it and whose losses. Once this part is deleted, try to perform a full backup.
KB29522 : "Backup of database error" message is generated to Database Options smart card when you back up the smart phone BlackBerry with the BlackBerry Desktop Software
Regarding your second question with memory, remember that you have the memory card and then try to transfer these multimedia files from your device to your media card memory:
KB05478 : , transfer files between the card and device memory on a BlackBerry smartphone
KB29523 : How to manually transfer files between a Windows computer and a smart phone BlackBerry
Try it and tell us if you feel any problem.
I was updating my OS 7.1 9380 curve but the battery died and now its impasse on "save your social data 9% of the flow", I can not access to the phone and the phone connects to the desktop software is constantly trying to connect to no error message! How can I get the phone to a any normal state please help?
Welcome to the community
(1.) you have the battery charger using an external source if the battery is now.
2.) open Blackberry Desktop Software & connect your device with your PC via a USB cable, without insertion of battery.
You have three Retry option, update or cancel, and then click Update.
Once it will update pocket computer initialization, then insert batteries...
When I login with my ID blackberry an apper message telling to enter the user name associated with this smartphone
Please help me
In fact, it is not likely to help... to refer:
- KB28429 "Please enter the username associated with this smartphone" appears by connecting to BlackBerry App World with a BlackBerry ID using a smartphone BlackBerry 7
To paraphrase, what this means is that there is already a BB ID associated with this BB, and there is only one way to change the association ID BB to BB:
- KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
Whereas a WIPE seems drastic, it is nevertheless the only way to change the ID of BB BB is associated.
I downloaded bbm 7 last night which was very well when I go in there that you must agree to terms and then enter your ID in blackberry that I did and since all it says is "combining BBM with your blackberry ID. I rebooted several times but always say the same thing I thought I would try n delete then reinstall but there is no option anywhere to delete bbm someone help me please its me crazy Drivin'!
Hello and welcome to the community!
I thought that I try n delete then reinstall but there is no option anywhere to delete bbm
Please see this:
- KB10040 How to view or delete applications on a BlackBerry smartphone
In my case, I can't so BBM to complete all steps of the installation (in my case, it has to do with the fact that I don't have any active data plan from my mobile provider... This is a sine qua non for BBM, so I do not think that it actually works on my device). But in your case, withdrawal (per above) and try again may be cautious.
He request and update the application identity BB as well? If that failed, then you have to force that.
Good luck and let us know!
Hi, I was wondering my "BOLD" has the same IMEI and PIN code as that printed on the box, but the MAC does not match the MAC(which also provide on the box right side) BT. What is the difference between BT MAC and MAC? or how to sound different with my "BOLD", if they are the same?
Hi and welcome to the forums!
I think BT (Bluetooth) MAC and the MAC (WIFI) to make the difference. The BlackBerry smartphone is not a
real MAC identifier.
Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you
There's 1 billion to these threads; I don't know why none of them can be consolidated and stickied so we don't have to re - write one every time.
Heres my thing because it probably isn't related to one of the others.
I've suspended my cell phone service because I can't afford it so, basically, I was using my storm as my alarm clock. Last Tuesday (24) I had fully charged it when I went to bed. didn't this storm but only to set and turn off my alarm.
Sunday night I still had energy from the battery to the left; Fortunately, I think he said I had about 65% + or something
Last night or rather this morning (Tuesday) I went to set my alarm clock and my storm was DEAD. I took out the battery and then put it back in but nothing happened. No re only enabled buttons. Now, why the hell there he said I had more than 50% and then hours later he wasn't still on?
Here's the next puzzle game. So I knew I had a spare part; battery fully charged, so I inserted, it turned on and voila 'passed all tests. Now, I went to bed at 230 am (late I know) I watched about 20 minutes of video and then had a playlist of songs about 4, so I can go to sleep my alarm was set for 845 am. I know for a fact that he went off cause that I turned it off and oddly enough I went back to sleep. When I really woke up at 11:00; My Storm was DEAD; I took the battery and put it back in, but nothing happened.
So lets pretend for a minute that my playlist, drained my battery. is it possible that the battery had just enough power to wake me up when it has been set to turn off? Or what?
I did a search and found that same plugging in the unit to a charger that can take up to 20 minutes before it is competely on again so I do. But a fully charged battery is dead to 9hrs... why? Was - it because once the playlist which made it still drained battery? I am sure that I left it on a playlist one night before but it certainly doesn't have the completely empty.
Storm would not turn on at all.
30minutes on 1 battery
30 minutes on another battery
1 h on the first battery
He took down to the store and they said that my charger port in the thing was faulty... that he was not in charge.
It is a possiblity that the storm gave me a false reading all the time.
It took more than 5 hours to RELOAD my battery COMPLETELY; and he has never done this before so my another storm was really defective since it was not really good battery.
Theres my solution
I am out of work at 3 pm by the time I get down, it could be 330 pm or maybe even at 16:00. I now have my other (spare) battery which could take awhile too lol
Hi, when I work connected to AC with the battery fully charged, it damages the battery? or the load is stopped and I get HQ directly to the PC?
Thank you for your inquiry.
There is no harm in the use of current alternative when the battery is fully charged. Once the charge is completed it stop the load until the battery again reached a specific parameter, date on which it will begin to load it again.
He stops the load cells when they are full and gives more power when they are too weak. Prevents them from short circuit or having too much power from their part. The best thing about Li - ion cells is that you can just reload them here and there, giving them a bit of power every so often, a full charge. They are how to always have a life expectancy of so many cycles and so eventually lose their charge max (read once you run the battery for).
One thing essential to consider (depending on where you live) East of power cuts, if the computer you suddenly lose power, it is not healthy. Ditto for your laptop, if you have removed the battery. The battery works as a UPS (uninterrupted power supply) so you can always use your laptop and turn it off safely.
All rechargeable batteries have a limited number of charge cycles and should be replaced.
Here is a link to HP - laptops test and calibrate the battery (Windows 8) if you need.
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