BlackBerry smartphones synchronization between BB and MS Office - "Unable to open default folder in the group"

Has been able to sync without problem before Christmas.  Copied personal records on memory stick, then to the laptop.  Return process, reverse, Overwrite original files.

Now unable to complete sync process and do not know what is happening.  Believe the items entered in Schedule BB have been removed in the synchronization process, but no message appeared to support.

Software problem?  Restart the computer?  Reload the software?  Others?

If the software, please give a link to the current version of the software for BB 8800.

Very welcome thoughts.

Hi and welcome to the forums!

Here is the info about your error message.

Basically, you want to try remove the intellisync folder and reconfigure the configuration settings.

If the problem persists, you may need to remove specific databases on your device.

Thank you

Bifocals

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB03093&sliceId=1&docTy...

Tags: BlackBerry Smartphones

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