BlackBerry smartphones think I've seriously damaged my BB curve9320! need help ASAP please:)

Similar Questions

• Icon blackBerry Smartphones BBM missing after the update. need help ASAP please

  Hi I'm using a bb bold 9780 and my bbm is 5.0.1.45 and when I tried to update, it hangs whenever he finishes the installation. And when I got tired of a battery pull, my bbm icon is missing. No idea how to solve this problem? Could really use some help here cos its pretty impt. Thanks in advance

  Hi aaron1212,

  If running above doesn't solve the problem then try this link for installing BBM:http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

• BlackBerry Smartphones connected to internet but pages won't load! Help!

  Hey,.

  First time using this forum so ill try my best to explain my situation.

  I have a Blackbery curve 8520. Until recently he worked perfectly but it has since not load websites, even when connected to the internet. My BBM works perfectly however. I have saved, rebooted and ensured that data services are on. I contacted my network provider and they said it's a blackberry issue thean rathr a network one.

  Any help is greatly appreciated, I really want to listen to these automated messages on the hotline more.

  Thank you

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you will need to contact your mobile service provider for formal support... for the last time, again they you brushed OFF... even if the problem is on the EDGE (btw... BB is a device, RIM is the company that manufactures the BBs), your support channel always starts with your carrier... they have the power to escalate your case in RIM free of charge for the user end... There is no other way by which you can receive free formal support from the RIM... actually, these forums are not similarly supported RIM , but rather to the users.

  Good luck!

• BlackBerry Smartphones strange question need help ASAP!

  I have a strange problem with my Blackberry "BOLD" 4 9900, sometimes when I receive or make a call, the phone is connected and I don't get 2 hear the person at the other end, and vice versa, the only solution for this is hard reboot the phone that is like taking the battery and have it pop back in and then things works very well and it's soething that happens daily is there a way to diferrent without restarting the phone and why it happens instead of 1 m, also I got the replacement of the device like the previous, it was cut and after investigation of blackberry, they gave me a new device. The version of the OS in the mine is 7.1.0.746 (2108), I was invited by the service 7.1 bundle downgrade and backup center 1646, which I am not ready to do what it takes forever and I have to reinstall all the software back and set up e-mail. What would you suggest?

  Also the latest BBM version which is 7.0.1.23 is installed, my phone that has WiFi but unlike previous versions where they had a backup and restore under backup management option that is no longer there, there at - it a way to get that back, I had uninstalled and reinstalled BBM but still does not work and the desktop software is not save BBM groups or pins?

  Bold_4_9900 wrote:
  Well thank you for the steps of IMRT I'll take an impression outside until I do it just to be double sure and I installed restart me that works well but has 2 questions in my mind. Why my phone should behave mumb silent n when I get a phone call or have to do one and the is to run return is of restarting it.

  This happens usually when application runs in the background, or because of any unknown third-party application installed within our system, or due to lack of memory. Reboot to shoot some time A battery is enough to solve this problem. If press and hold the Menu for a few seconds, it will appear a screen that will display all the programs running in the background, usually five will always be there (host, BBM, Message, phone, browser) you can always check if any other applications. are running in the background, if they then close them properly.

  We should always try to close Applications correctly - avoid using key end to close the applications because it just minimizes the application and let it run in the background. Instead, press the Menu key, select close or Exit to exit the application. Do not leave your browser open on a page of Web active when not in use. If programs are running in the background, that this will lead to problems that you are experiencing now. Please take a look at this Article, I don't know that it will help you overcome your problems:

  KB14320 : How to maximize the battery life and available memory on the BlackBerry smartphone.

   

  Bold_4_9900 wrote:
  Also, you mentioned the OS upgrade to make the site of Vodafone UK as it approves Indian have not come out, I hope it's a generic file and has nothing to do with zonal or regional my phone settings.

  There is no generic OS! The link I gave you is an official OS from Vodafone UK, install it without any hesitation he will not affect your device 

  Let me know if you have any questions.

• BlackBerry smartphones can not connect BB to the laptop... help please!

  Hi, I need help please

  I plugged my BB to lapotp via USB cable... the pop up to connect through the usb mode was on my phone screen but I mistakely selected "don't ask me this question again"... now I can't access my BB info on laptop... iv tried to remove the battery. restart the phone and the laptop, using a different USB port on the laptop & try tp select option don't phone via my computer... no chance with one of them... is there anyone that could help me with this problem?

  Hello and welcome to the community!

  Here's a knockout who treats sequences of menu commands you need to perform:

  • KB13564 How to enable or disable the mode on the smartphone BlackBerry mass storage.

  I hope that it contains something useful!

  Good luck and let us know!

• BlackBerry Smartphones my "BOLD" does not work from... Help, please

  Hello, I have a Blackberry 9000 "BOLD" device. last day, when I changed my SIM card & put the battery on the starting point, is not starting at all.

  When I put the battery, the red light is on during approximately 10 seconds (without flashing, right now) then after a few seconds the white screen comes with the loading circle... and then set turns off and the red lights again.

  Its like light - red > white screen > light > white screen >...

  I tried many times, but it does not solve. I removed the battery for hours more, also same result. I connect it to the pc with USB, but it does not and PC also does not find the device. BlackBerry Desktop Manager failed to connect with him. How to fix it... Please help me... I have a lot of data in it. In any case, I have to start for once...

  The red light still flashes? Do you see anything on the screen?

  Try to reload the software on the BlackBerry using the article below.

  KB10144 - how to force detect the BlackBerry smartphone using the Application Loader

  Thank you

• BlackBerry Smartphones far East language and other issues of Support for Bold 9780 - please provide your comments!

  Hello

  Here is my card for your info:

  BB Bold 9780 (bought 3 days ago - unlocked to carriers)

  My carrier - Vodafone (Australia) - BIS active

  Computers - Macbook Pro

  After some research on the web all day, I discovered that far East languages is not yet available on the Bold 9780.

  I understand that I must language of d/l a far east of the carrier (mine is Vodafone Australia), in order to read and input Chinese, Japanese, or Korean language on the BB. It's extremely frustrating, and I feel that we're going backward in the field of smart phones - globalization have been an important factor for many bright smart phone users out there.

  I have a few questions, I hope that you guys can provide comments:

  1. what kind of time we talk to have the language support for the far East region? I would never have bought the new BB (probably would have gone for the 9700) if I knew that East Asian languages is not available on the new BB! ?? I know that it is covered by the carriers, but surely RIM provides the build?

  2. as I am a newbie (I just 2.5 years of iPhones), I do not understand the concept (or it's documented all that clearly) to have a 5 device and software OS6? what the devil is the difference, or are they just the same? thinking, maybe this is... but why is already released OS6, but I still see the "last and best Device Software 5" throughout the site of BB? someone help me please understand this.

  3. is it possible that I can load an earlier version of the device software (Vodafone provides a Far - east Pak BB Bold 9700)? I tried several times, after running and unzipped the file in Desktop Manager, the device software is not even on my Desktop Manager (v6). is it because the Desktop Manager detects the version of my phone and does not allow vodafone to 9700 from the list of applications to load software? or does?

  4. on my MAC, I can't install the plugin App world - he says that it is not available on a Mac... How mac users supposed to do use desktop base access App World? I know that we are not a majority, but it is obsurd - that being said, I'm not unreasonable, I can live with that.

  5 make BB have phone support in Australia? again, I can live with not one, but I've seen feeling is also unreasonable.

  Please don't get me wrong - I could met whining - but I desperately want my new device works... I love so many things about the BB, and after taking the big step of the iphone, I find a lot of things that were never mentioned on crackberry, or any other site of fanboy of BB...

  Thank you in advance, look forward to your comments!

  PBM

  Hello

  Okay... Let's start first... these forums are not a communication channel / rim. These forums are rather a community of support to users. RIM offers zero frontline support... all support is carried out by carriers and authorized resellers, who have the ability to escalate into WHEEL if necessary.

  OK... with that of the road, we shall proceed:

  pbmpbm wrote:

  1. what kind of time we talk to have the language support for the far East region? I would never have bought the new BB (probably would have gone for the 9700) if I knew that East Asian languages is not available on the new BB! ?? I know that it is covered by the carriers, but surely RIM provides the build?

  Impossible for anyone here to know... or if they don't know, against the team of specialists on this site to reveal.

  Another interest is the fact that, through the agent download portal for your carrier indicated, your BB model is not yet listed:

  • https://www.BlackBerry.com/downloads/entry.do?code=B86E8D03FE992D1B0E19656875EE557C

  pbmpbm wrote:

  2. as I am a newbie (I just 2.5 years of iPhones), I do not understand the concept (or it's documented all that clearly) to have a 5 device and software OS6? what the devil is the difference, or are they just the same? thinking, maybe this is... but why is already released OS6, but I still see the "last and best Device Software 5" throughout the site of BB? someone help me please understand this.

  OS 6 is the next generation of BB OS (and there's even chatter on OS7 "out there"). The version the most recent supported by your operator is available via their download portal linked above (but with your conspicuous by their absence model number). OS 6 is now available for some model BBs only (I don't know if it has been released for your template declared BB). But the BONES are never published by RIM to the public... rather only to carriers who must certify and adopt an operating system and then release it to their users. The reason for this fall at the beginning of this post... they (carriers) are responsible for all support... so, they reserve the right to adopt or reject an OS that RIM just to present to them.

  pbmpbm wrote:

  3. is it possible that I can load an earlier version of the device software (Vodafone provides a Far - east Pak BB Bold 9700)? I tried several times, after running and unzipped the file in Desktop Manager, the device software is not even on my Desktop Manager (v6). is it because the Desktop Manager detects the version of my phone and does not allow vodafone to 9700 from the list of applications to load software? or does?

  You can use ONLY a bundle of BONES that is your specific model BB number... nothing else will work. A 9700 isn't a 9780, so OS packages are not interchangeable. The best procedure, that I know about (upgrading, downgrading, reload) load a bundle of BONES is here:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note that this only works on PC, Mac. But, you are not limited with this procedure, for only your carriers OS packages. You are free to use any bundle of BONES of any carrier until it's your specific model BB number. If you choose to do, then everything just insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML.

  pbmpbm wrote:

  5 make BB have phone support in Australia? again, I can live with not one, but I've seen feeling is also unreasonable.

  I send back you at the beginning... all support starts with your carrier.

  Good luck and let us know!

• BlackBerry Smartphones ALL hope for 'moisture damage?

  A few months ago - my phone got wet - and I got it cleaned up guy and I was good to go.  Then last week, he started to act up - husband he got in and she said that she had to do a "hard reset" before she could order me a new phone.  I had not synchronized anything yet (I know, BAD for me) so I took the phone back to the to do.  NOW, yesterday, he just died!  I have back in French - and another Rep told me and showed me the indicators 'pink' that he had water damage and that he would send in, but he doesn't think it would be under warranty and I have no insurance (again, BAD for me)!  My question - have anyone of you had some luck with your suppliers to find more than just the stupid pink line and in fact replace the phone under warranty?  Another question - do you know if there is ANY way I can retrieve my stuff from this phone?  I can't do anything other than red flash and give me the hourglass on white screen... I am so sad and desperate!  I don't understand why the first girl last week did not mention these moisture damage - and nothing happened to her during the week - and now I'm screwed?

  Thank you.

  Please mark the thread has been resolved, thank you

• Battery for blackBerry Smartphones think his wall charger! Help!

  whenever I place my battery from my phone, he thinks it is plugged into the wall and there is no battery inside the phone! It's really * bleep * ed! any1 have the solutions?

  Thank you!

  Connect it to the battery and then turn it on and tell me if it works?

• BlackBerry smartphone how to hide a damaged medium housing?

  

  Bought a sillicone black cheapy - at little cost to hide a medium housing damaged due to the nails. It works great to hide the damaged section.

  You can buy cheap accommodation of different color on Amazon, they also give you the tools to do it yourself

• BlackBerry Smartphones unable to take picture Bold 9780... kindly help!

  Impossible to take the picture. Through the BlackBerry. Expert s/w came to know that a file is missing, named "javax.microedition.media" and show msg "javax.microedition.media.MediaException: Unable to take picture.
  Kindly help!

  Hello and welcome to the community!

  A missing file is difficult to come back in and of itself. On the contrary, a clean reload of the OS is a much better method to retrieve it. The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Installation of blackBerry Smartphones cannot continue, because not all OS requirements have been met. Please upgrade to 10.6.0 or later.

  Hello

  Recently, I injured my 9700's screen "BOLD" from blackberry to the point where it was cheaper to buy a new one, so I did and that you bought a new blackberry curve 9320. Now I need to sync my old bb "BOLD" for my mac so I can get all my old in my new bb curve information, because without it I have no information because it is stored on my bb bold and I never the saved... but I still get this error message:

  Setup cannot continue, because not all OS requirements have been met. Please upgrade to 10.6.0 or later.

  I don't know where to find this version that I downloaed later on the blackberry site. If not, how can I get my information off my old bb "BOLD" on my mac, then in my new curve bb...

  If someone wonderful can come to my rescue?

  Thanking you in advance

  Yes, OK, now I see your problem... I didn't know that your screen has been damaged at this point.

  You get this message because the current version of the "BB Desktop Manager" software claims a newer MAC OS on your machine!

  Can't upgrade you your Mac OS to the newest? Generally, these improvements are very good markets in the Mac world.

  That would allow you to install the software and then (hopefully) make a backup of your machine (blindly?) and therefore to restore the data on your new device!

  So my advice would be to upgrade your Mac operating system. The other reason to do it, is that previous versions of the software BBDM are very difficult (does not say impossible) to find on the internet.

  Good luck and we keep abreast

• Failed to sync to blackBerry Smartphones. Message "unable to complete request. Can you help me

  Hello

  This is my first post. I have a BlackBerry 8310 that worked perfectly until today.

  Question: I had not synchronized for a few days. When I connected today, sync seems to be going smoothly until I got the message "Failed request complete" (in Windows Intellisynch).

  I restarted my desktop and BB many times and still the same error message.

  The only different thing I can think is that I installed Microsoft Messenger today. I uninstall, but synchronization that PB is still there. My office is a Compaq Presario with Windows XP.

  Any help much appreciated!

  Thank you

  Sophie

  PS: I did my due diligence and search the threads on the error message, but can't find any solution.

  Hi and welcome to the forums!

  You need to reset your configuration options in the Synchronization Wizard.

  The attached link is a reference to your error message.

  Thank you

  Bifocals

  http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB13998&sliceId=2&docTy...

• BlackBerry smartphones < < new phone user, duh factor included... Help

  I can't work my way through the 10-minute ste Assistant to connenct to my emails > anyone out there?

  booker_01 wrote:
  I can't work my way through the 10-minute ste Assistant to connenct to my emails > anyone out there?

  Who is your provider?

  You have the right set up BlackBerry Internet Service data plan?

• BlackBerry Smartphones paid for Beepus app, will not install, can anyone help please?

  Hello

  I have a BB Curve 8520 and remember to have Beepus when it first came out and it was free. After awhile, I deleted the application. A year or two later, I want go back once again and now it costs money. OK this is great no problem, so I paid money for the app and it took me my file uninstalled my app World and began to re - install. However it keeps failing and I have no idea why and what to do about this.

  This is the second time I paid for an application now and he has not installed, I have the first release but do not see why I should pay for an app that installs not on my blackberry. He has been before, so I don't know what the problem is. Has anyone else had problems with this?

  Have suggestions or someone knows how to fix this?

  Any help would be greatly appreciated.

  Thank you very much

  Lee

  sdgardne,

  I followed your instructions and your option 3A.

  I must say that it worked perfectly! I also have to say, I had my reservations when I was actually in this direction (forums) by Blackberry when all I wanted was to contact them directly.

  But my experience here was be quick, effective, reliable and correct!

  Thank you very, very much.

  Much appreciated, regards,

  Lee.