BlackBerry smartphones to change the BlackBerry ID user name and don't remember the password

To change the user name of BlackBerry ID and don't remember the password.

The current username email is not valid. Cannot retrieve recovery password email...?

What should I do to solve this problem. I'm 9 attempts to connect. I want to access apps...?

Hi @lionel1956

Performs a backup with Desktop software...

Tags: BlackBerry Smartphones

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