BlackBerry Smartphones to create a personal email on a corporate device

Greetings:

I have a BES user who wants to access his personal e-mail (gmail) from the device (8820). But whenever we have tried to give a username/password error when configuring through the personal email configuration option.

Hello!

There is something wrong with the credentials - special characters, alpha versus digital, something. If the configuration via the device does not work, try going to a PC for the BIS Web site and configure it:

http://www.BlackBerryFAQ.com/index.php/Where_can_I_log_into_my_BIS_account%3F

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10154

Personally, I never use the peripheral interface bis more... it is just too easy to mistyped something. The Web site interface is much simpler to get right.

Oh - and make sure that the user connects to GMail first and active POP or IMAP (according to their desire)... If they are not active, then access via POP/IMAP does not work.

Let us know how it works.

See you soon!

Tags: BlackBerry Smartphones

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