BlackBerry Smartphones unable to receive Emails via outlook to work account

Similar Questions

• BlackBerry Smartphones unable to receive emails

  Hello

  I got my Blackberry Curve 8900 for 6 or 7 months without any problem since last night, I was unable to receive emails (apart from my t-mobile e-mail account), but I can send emails from all accounts. I deleted my accounts and configure them again and received the confirmation message that they are working, but still no emails coming. I tried to ring the support of T-Mobile (UK), but all I get is a message saying due to the large number of calls to the technical support they currently have to ring back later.

  I also cut the phone, removed the battery etc but nothing works. Any suggestions?

  Will there be a break in the Blackberry service in the United Kingdom?

  Sarah

  Hello

  Yes, it started working again now.

  Thank you

  Sarah

• BlackBerry Smartphones can send/receive emails via my blackberry curve

  Hi I'm new to this forum and am not a user, even if were using a older Bay to work emails for the last 3 years; just got this new bberry lcurve ess than a month ago at best buy and they have set up to receive emails from my 2 separate and personal Treaty, no email work. It worked great until today about 05:20 Pacific when my last GSM 2 I sent were stuck and marked with a red 'x'. The last email I received was 05:08 and none after that.  I can receive/send emails normally via the portable and desktop.  I even checked the billing, and I'm not behind in payments. I was frustrated that I couldn't find any online help desk, so I hope a good person kindly help me to solve this problem.  Thank you!

  What is your service indicator in the upper right?

  Also have you tried pulling the battery and put it back?

• BlackBerry Smartphones unable to receive emails from the BES to the smartphone

  I'm having the same problem described in the overview of article KB11172and have tried all the solutions listed here, but nothing helps.  The strange thing is, I have 4 9630 s connected to my BES, 2 work well and 2 are not able to receive emails.  How could it be?  Something about handhelds?

  Please advise!

  Thanks for the help!

  Conrad

  Yes, there is the exchange account and the account of Rogers on each device.

  I solved since the question... it was a simple reboot of the BES.

  Thanks for the reply.

• I can receive emails via outlook but cannot send

  Have a few email addresses for different website that I own.

  They are on different hosts in the United Kingdom and the United States.

  I did have a problem with receiving or sending emails using outlook 2007 via these addresses with my setup current over the last 4 years in many different countries, European and Asian.

  I'm in Australia, using a via Bigpond wireless connection, I can receive emails from all my usual account, but cannot send an email using one of my addresses using outlook.

  When I test the settings, I get the following error:

  Send a test e-mail message: Outlook cannot connect to your server for outgoing (SMTP) mail. If you continue to receive this message, contact your server administrator or the ISP (ISP).

  I contacted Bigpond (ISP) and they stated that as I can connect to the internet and receive emails the problem with not with them.

  I would be very grateful for any help, thanks in advance

  Jeff

  Many Internet service providers don't allow you to connect to their mail servers unless you are on their network.  If you are not using a Bigpond network connection but tries to connect to the Bigpond mail server and uses the standard port 25 of the SMTP outgoing server, then this is probably your problem.  Usually, is authenticating with the server coming out and using a protected port 465 or 587 is required.  Authenticate you on the outgoing server and uses one port other than 25?

  Brian Tillman [MVP-Outlook]

• My 9500 storm blackBerry smartphones can not receive files via bluetooth, but I can't send

  Please help someone, my blackberry storm can not receive files via bluetooth, but I can send, what could be the problem?

  Have you tried and went to accept via Bluetooth? Some of the older software on the BBS, you need to go to the media file and say accept via Bluetooth. Consider the two features are already paired.

• BlackBerry smartphones can not receive emails, but can send

  I'm not receiving emails from any of my accounts. Can send without any problem. Have data plan. Email worked fine up to 5 days ago. Tried to stop, remove the battery for 60 seconds and starting at the top and didn't do anything. Any help?

  -Log into your BIS account or use Setup email on BB icon to return service directories.

  -If delete pending and - re - add your e-mail account

• BlackBerry smartphones can not receive emails and browsing!

  Juice I activated my blackberry services, a few days before, I can e-mail sent through my bb, but I can't receive mails through my bb... I n don't know wat happnd! as as I do hav navigation but I cannot see the maps or vision satellite of the Earth in the navigation of bb application, its just like a blankpage!

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should talk to your provider of mobile services for formal support.

  Good luck!

• Email - pop3 - valid - bis - blackBerry Smartphones do not receive emails

  I'm new to blackberry and I have a new storm 9500 series of verizon.  I have installation three (personal) e-mail - a yahoo mail and two POP3 accounts.  My yahoo account seems to work perfectly, but the other two pop3 do not seem to receive at all.

  Here are the details:

  (1) I have set up all three through the device

  (2) when the pop3 were not working after the initial validation, I contacted the technical support of Verizon and they informed me on the BIS website.

  (3) I've deleted my pop3 accounts and rebuilt the BIS Web site and post them without problem

  (4) I received my validation messages on both accounts pop3 without problem

  (5) I got one or two test messages for each pop3 account

  (6) shortly after, I stop receiving all messages for pop3 accounts.

  ((7) repeat steps 3)-6)

  Finally, I went to the websites of these two providers of Internet services and looking for something special for blackberry support and can't find anything substantial.  I am at a loss.  There is no configuration of filters and I checked the box to forward the e-mail to the device.

  Thank you.

  AGE

  Bifocals - thanks for the response.

  I think that I thought about it.  But to answer your question, Yes, I always send Service books to update my BIS accounts.

  So, I use the simple Outlook Express on a PC "always on" at home.  It seems that my two ISP in question send a copy of the e-mail to BIS timely so my client at home receives emails before they are sent to BIS.  In the my client ADVANCED options, I had to put my messages to be left on the server for a day to give enough time for the e-mail accounts that you want to synchronize with Blackberry.  It seems that there is a lag of 10 minutes to receive emails on my client vs my device.  I tested this all day with good results.  So, originally I had my emails being rubbed server after childbirth.  What they obviously not send to the BIS and my client at the same time to give of their time to the process seem to be the thing.

  AGE

• Unable to receive emails in Outlook Express

  Original title: I do not receive my emails. a box appears andsays receive 6 of 66 e-mails, but they never go out. Help, please

  Outlook Express on windows xp

  Hi plf816,

  1. When did you start to question?

  2. you will remember to do recent changes on the computer before this problem?

  3. do you receive error messages when receiving emails?

  You can temporarily disable a security software and firewall installed on the system and check if the problem persists.

  Note: Be sure to enable the security software and firewall on the computer after checking.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• BlackBerry Smartphones unable to receive Gmail

  We are aware and investigating - if please bookmark and follow this KB for updates

  38576 BlackBerry® Internet Service email customers may experience problems receiving emails from one Gmail...

  Thank you!

  This problem has been resolved

  Thank you!

• BlackBerry Smartphones POP stopped receiving Email

  One of my POP accounts mysteriously ceased to receive emails today.  This has happened before and I just deleted the account and returned it.  Tonight, however, it does not.  Any method that I use to create a new email account of the results in case of failure of the software to connect to the mail server.  Tried methods:

  -Email Setup in phone

  -Using the "automatic configuration".

  -Enter everything manually

  -Setup email on the site Web of BIS

  -Automatic installation

  -Configuration manual

  -Import the Outlook settings

  I tried all the options without success.  I even had the e-mail advising me of the failure.  What can I do to fix this?  This is my work email, so it is a bit important!

  OK... I just tried Setup again on the site of the BIS Sprint and mysteriously, it worked.

• BlackBerry® Smartphones do not receive email on my Blackberry pearl 8100

  Hello.

  I do not receive email on my BlackBerry smart phone. my blackberry is related to one of my gmail account. I can send emails from this device. I received no e-mail confirmation to add my gmail and create my blackberry email account. I am very new BlackBerry. Please guide me how to solve this problem...

  Thanks in advance.

  ~ Hervé

  If you have set up the account on your BB, try a simple reboot:

  With the BlackBerry device powered time, remove battery for a few seconds and then reinsert the battery to restart.

• BlackBerry smartphones suddenly not receiving emails

  Hello

  I got my Blackberry Curve 8330 during about 6 weeks.  All of a sudden today, I do not receive my emails.  I've checked everything I can think of--even got the curve of my husband and looked at options on each and they are put in the same place, but he continues to receive emails.  Our email provider is the same.  Thank you

  RedWolf

  Here is the solution: apparently accounts of e-mail files have been corrupted.  We deleted my email account and deleted the service for this account books.  then we have restored the e-mail account.  Problem solved

• BlackBerry Smartphones Start/Stop, receive emails

  Hello

  I have a Blackberry Bold 9000 and I have some problems:

  1. I want to start and stop the receipt of emails. I want to be able to activate the reception of messages when I can't use my computer and when I use my computer I want to stop receiving emails on my phone.

  2. I do not know how to set "call waiting".

  3. I see only the first page of the spare part. How can I see all the pages!

  My manual is not very helpful.

  Thank you and waiting for your answers.

  Once you go into the settings of e-mail make sure that the 'Message Services' at the top is set to the office and then search for the Email send to handheld computer option. If you are still missing may try to remove and restore the service book CMIME. If you can go to Options | Advanced options | Service book. Find and delete the desktop [CMIME book}. Then return to the main screen and wait about 1-2 minutes. Later, you can go service logbook screen, click the menu button and choose Undelete. This will return the CMIME book. Subsequently wait 1-2 minutes and check again the e-mail settings screen. If it does not your IT Department can push new the BES service books.

  Depending on the size of the file PDF is that you have a few choices. I'm looking for one now, it's about 100 pages. If I remember correctly the BlackBerry downloads only 32 KB both. With a PDF, you have several ways to see. If you press the menu button you can choose between consultation as text, or the two (text and images). If you are a display as text, so that you can just keep scrolling to the low view more. If you look at one both you can use the "n" and "P" keys to go to the next and previous pages respectively. Or you can click the menu button and choose Next Page or Prev Page. If you are a text view, you can click the menu button and choose to download more than the attachment to see more.