BlackBerry smartphones updated my OS but lost App World and all of my current applications. Torch 9810. Help, please.

I plugged my lamp to my laptop and the desktop software told me that there was an OS update (version 7.0 bundle 2406 v7.0.0.585 platform 5.0.0734). I thought fair enough - probably extra security, etc. on the new version so I advanced and loaded after doing a full backup.

This delete all my contacts, media, app world and all the applications that I had downloaded. I did a restore but then put it back into place all my contacts and the media, app world and all applications seem to have disappeared, and I can't seem to get them or even to make global icon reappear.

Help, please.

I am very surprised that RIM has put an update out there that removes all your stuff off your phone without even warn that it can do?

Thank you.

Well, RIM develops upgrades of the OS, your mobile operator "put out there" for you to upgrade.

And there are many warnings rich to do upgrades of the OS without first accomplishing your own backup device independent... but this is not serious now.

  1. Anywho, do... go into Options > device > Applications, search AppWorld on your list and IF it is, delete it.
  2. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  3. Now, use your browser to go to the www.blackberry.com/appworld and download/install AppWorld again.

Let us know how it goes.

Tags: BlackBerry Smartphones

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