BlackBerry smartphones updated the OS for BB Bold 9930 - BBM has DISAPPEARED!

I upgraded by OS for my BB Bold 9930.  Once the software has been loaded, my BBM icon has disappeared.

1. I opened all the files, showing all the icons, etc, and it is not anywhere to be found.

2. my BB Apps says that he is always downloaded... it WILL NOT I would delete the app to reinstall.

3. I rebooted my phone several times and it still does not appear.

4. I have connected my BB Desktop Software and it does not show BBM as one of my apps either.

Help, please!  I use BBM all the time!

So it is with a company BES account device?

Try this,

  1. using the BlackBerry browser, go to
  2. Download and install (if you are prompted to allow version x.xx crush verson x.xx?, say YES)
  3. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  4. Now find and configuration BBMessenger.

Tags: BlackBerry Smartphones

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