BlackBerry smartphones updated the OS for BB Bold 9930 - BBM has DISAPPEARED!

I upgraded by OS for my BB Bold 9930.  Once the software has been loaded, my BBM icon has disappeared.

1. I opened all the files, showing all the icons, etc, and it is not anywhere to be found.

2. my BB Apps says that he is always downloaded... it WILL NOT I would delete the app to reinstall.

3. I rebooted my phone several times and it still does not appear.

4. I have connected my BB Desktop Software and it does not show BBM as one of my apps either.

Help, please!  I use BBM all the time!

So it is with a company BES account device?

Try this,

  1. using the BlackBerry browser, go to www.blackberry.com/bbm
  2. Download and install (if you are prompted to allow version x.xx crush verson x.xx?, say YES)
  3. Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.
  4. Now find and configuration BBMessenger.

Tags: BlackBerry Smartphones

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