BlackBerry Smartphones user name and password reset email

Hi, I recently updated my phone and my husband is now to have my Blackberry.  However, I don't remember my user name or password to connect to change the e-mail address with the.  Can someone help me.  I called O2 who cannot help you.  My husband is with TMobile and they cannot help either.  I am now at a loss.  Is there a reset button so we can delete data that is on the phone?

cldanks wrote:

Is there a reset button so we can delete data that is on the phone?

Sorta, Yes.

You can wipe the device of all your personal information and get back to almost a factory as parameters... Options > Security > Security > Security Wipe.

If your phone is locked to O2, and he uses it on Tmoible, it will have to be unlocked for use on another carrier. See instructions and the links below.

Then, he will need the BlackBerry data Plan on his Tmobile account and have registered for use on Tmobile THAT PIN/IMEI device. You must have the device PIN and IMEI released from your OS account.

Good luck.

To determine whether your BlackBerry is already "unlocked":
1. on your BlackBerry, go to Options > Advanced Options > Sim Card.
2. in this screen type MEPD (see note below) on your keyboard. A new menu will appear.
3. search for the network in the list.
4. If your device is "unlocked", we should have disabled or inactive. If it says active, it is still blocked by this carrier.

If you need instructions on how to unlock your BlackBerry for use on a
carrier other than that to which it is brand, check out BlackBerry
Unlocks him
it of full trust and know to release me from the seller.

and read this link for instructions.

Tags: BlackBerry Smartphones

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