BlackBerry Smartphones welcome screen problem

Similar Questions

• Phone smart BlackBerry Smartphones had a problem connecting to the server - 8520 new message

  No emails received from a few days ago. I tried to configure the wizard's original e-mail accounts and got the message appears on the header of the message. Have you tried restarting pop battery without success. Also, during another attempt to implement email message "your connection to the mobile network is turned on, but you are not in a wireless coverage area. came. Subsequent attempts gave me the message "device had a problem..." ». Checked my wireless connections and everything is nice and connected. Messenger of Blackberry etc. everything works fine. Phone worked fine until a few days - ideas please.

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts. Otherwise, you should contact your mobile provider for formal support.

  Good luck!

• Your device blackBerry smartphones had a problem connecting to the server

  I have a Bkackberry Curve 9300

  T-mobile phone operator

  Knology is my internet

  OS 6 is underway on the BB

  What is the problem with my phone now? Usually, I get the error "this application has encountered an error and cannot continue" I want just my email in return. For the most part, I get "your device had a problem connecting to the server.

  I hope you can help.

  Kelly J

  Hello and welcome to the community!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact TM for formal support.

  Good luck!

• Update blackBerry Smartphones 'Personal data' problem then 7.1.0 Bundle 1149

  Hello

  Whenever I go to download the update of the software ' 7.1.0 Bundle 1149' it comes up with an error at the end by saying that I need to remove "21.4 MB of personal data", so I wonder about what exactly is 'personal data', so I can take advantage of the new update of the system...

  I'd appreciate it if someone could return as soon as POSSIBLE, thank you.

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Frozen blackBerry Smartphones home screen! need help!

  Hello

  I was downloading some application and such today on my moms balckberry curve 8520

  then I downloaded two themes, the first restarted very well and worked when she came back

  However, with the second that it restarts and then he came and there no been frozen / failure

  on the home screen, I tried to take the battery etc, but it continues still to be!
  can someone give me some help before I the take it back to the shop.

  Thank you

  1. Start the smartphone Safe Mode - see KB17877for instructions.
  2. On the smartphone home screen, go to Options > Applications (depending on the theme, there may be settings > Options > Applications).
  3. Select the theme that you think is suspended to the device, press the Menu key, then select Remove.
  4. Pull the battery to reset the smart phone and allow it to boot.

• Problems of blackBerry Smartphones with screen by dragging to the top of my Blackberry Torch 9800

  My carrier: three

  Operating system version 6.0.0.570

  Model: Blackberry Torch 9800

  I tried a battery pull.

  I'm guessing that whenever I slide my phone to the top of theres only a kind of contact fault because when I do, the screen goes black, as if locked. Although when the unit is in its default drag to the bottom of the post its perfectly fine. I have no idea what to do, but any help is appreciated, thanks.

  Looks like a hardware problem.  You can take it to the store or authorized repair shop?

• BlackBerry Smartphones having HUGE problem with the screen

  Please help me people... My flipberry went completely crazy...
  I ' l try to explain the problem with as much detail as I can remember...
  Since last week or both internal as external screen my phone acted crazy...
  for the start of a few days, the problem started with the internal display will red sometimes, or show the half of the screen with stripes of colors... I thought it was a passing phase...
  but after a few days, the screen went completely black... both screens external and internal... until this time, as I ran the firmware 4.6.0.222
  so that day I sat down and wiped my phone completely and loaded the latest firmware 4.6.0.236... in order to completely black screens are returned to the way they were... sometimes ok, sometimes showing abstract things and weird colors...

  and even today both screens went completely black... so I'm currently trying to get back to the 4.6.0.180 version as recommended by t-mobile...

  and I have not dropped my phone once again since I bought it 4 months ago... need help

  usually the phone will come with a free warranty of one year.  The best thing I can suggest is to return to the top of any data you left phone and bring it back for a replacement or sent it to be repaired because it seems to me that your phone is defective.

• BlackBerry Smartphones anyone have problems with sections of your screen?

  Even if there are some problems with the operating system as has been noted by several previous discussions, I am satisfied my storm because of its hardware capabilities and am willing to be patient as RIM solves problems in software.  The problem I have is that the left side of the bottom of my screen does not feel the same clicking positive like the rest of the screen.  I spoke with someone at a local verizon store and they explained that it is common and that there nothing wrong with mine, or at least that there was no different than most.  I also checked the demos of two storms they had on display and both units seemed to have a defect similar to the screen.  Storm of my wife, however, is perfect, with the same positive feeling by clicking on parts of the screen.  I would not be concerned with it except that when I type in the lower-left corner of the screen I have errors or reduces typing speed because of the absence of "click".  Finally, my question is can I Exchange it for another and hope that the following better, or just simply keep in mine because it's like most of the units and get a perfect as my wife is the luck of the draw?  Thank you

  Your screen should click systematically everywhere like your wives Storm.  Basically, the problem with your phone by clicking on not everywhere is a tight screw or screws.  When you remove the cover of your battery, you will notice two torx screws.  We'll have a red and white sticker underneath the battery and the other on the opposite side will not.  If you have a torx T-6 screwdriver you can correct this problem by turning the screw or screw to the left to unscrew the screws.  You can try half of the towers at a time and test your screen to ensure uniformity to click after each turn to don't not to loosen the screws too.  Here is a link that has been posted on crackberry dot com that others have used this procedure to correct their screen by clicking on the problem: http://forums.crackberry.com/f86/screen-click-problem-fixed-using-different-method-109036/

  If your Storm is perfect except the screen click problem, I suggest trying the fix published previously.  If you feel uncomfortable, try this, I will ask a new device that clicks on evenly all over the way it should be.

• Screen blackBerry Smartphones Dial Pad problem

  This just started to happen.  After placing a call from Contacts or voice dialing and you need to press additional numbers, to say voice mail or password instructions, click Display keypad to find a garbled screen.

  The screen is fine, at the launch of the call directly from the keypad.  Sometimes, just when you need to enter numbers after the number is dialed.

  Has anyone committed this number and know a solution?

  Thank you

  Of course, you can. Back up your device first.

  You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

• BlackBerry smartphone White Screen of Death!

  Hello

  I tried to turn on my phone one morning recently to find that the screen was white. I know know that this is due to a bad cable connection, but how can I fix this problem? I've learned to communicate with the people that there should be a guarantee of 2 years but which failed, I bought the phone from. What can I do? I would really like my BB to come back to life!

  I'll be very grateful for any help.

  Thank you

  Hello and welcome to the community!

  As a community of users, nobody here can answer your question with any level of authority whatsoever. RIM offers zero first line support to end-users, including warranty... all support starts with the carriers, resellers and authorized service centers, all who can degenerate case RIM free of charge for the end user.

  Thus, your escalation procedure is here, in these forums. It's through that that you are already dealing with. You have no free path to work around them.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  It is also perhaps a few good reading here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Otherwise, you would be looking for technicians from the local hardware store in person who can repair that you need (at your expense).

  Good luck!

• BlackBerry Smartphones Email account problems

  Hi, im depserate for any advice that can help with this problem... I have a Blackberry 9000 and it was working fine for a month or two... One day, it restarts and my email accounts have disappeared from the home screen. I had set up and only 3 of seems now works now. It doesn't have its own icon, but messages appear in the messages section.

  If I go to the e-mail set up, need me is no longer on the page that he used which was page accounts to delete or change my email accounts. He directs me to a page with new users, which if I say I'm already registered, or a user existing, who, if I try to log in with one of my email accounts still say details are bad and need to check.

  Any help would be appreciated.

  Thank you

  Orange UK?

  If so, try here: https://bis.eu.blackberry.com/html?brand=orangeuk

• BlackBerry Smartphones Priv screen ripples

  Hello!

  Just got my new... Private BlackBerry a few days ago and noticing something weird with the screen, under the Sun, it seems to have ripples, or the creases in it rather than be a surface flat.  It is difficult to capture on camera, but I managed to get a picture where you can see sort.

  http://imgur.com/a/7q8se

  Keep in mind these are much more sensitive to the Sun and seen with the eyes.  In the circle from the bottom, you can see a straight horizontal line.  Upstairs, he gets little wavy and it's like that in the entire upper part.  There are also a few ripples in the bottom.    There is also folds that run from the top of the phone down in the Center who only sees in the image.  I understand that this screen is difficult to see in the direct light of the Sun.  Is not the issue I'm having, the image appears distorted in full sun in fact because of those ripples.

  I would like to know if this is normal or if someone else has experienced.

  ANY comment is useful please also advise if you don't have this problem.

  Thank you

  I think it's normal, as you say, clear direct light from the Sun.

  If you think otherwise, or want to confirm:

• BlackBerry 10 Q10 screen problem in Blackberry 10.3 sizing

  Everyone has noticed it seems to be a problem of calibration screen Blackberry 10.3.

  When you wake up the screeen with a gesture or pull the handset from the pocket of Q10, the screen that he 'wakes up' until it is expanded, forcing the user to use gestures fingers to reduce the regular size.

  Or have I just not mastered 10.3 yet?

  Rgds

  E.T.

  Hi people,

  I have sussed this out!

  It is not a problem with the screen resolution or the update of software, I got in the Mode "magnify" active accessibility settings.

  Turn it off and the screen behaves perfectly...

  False alarm. Sorry!

  Back to Defcon 5.   :-)

• BlackBerry smartphones with a problem with blackberry 9930

  Pls I wiped my blackberry 9930 model: RDU71CW. IC:2503 A-force of RDU70CW and I check d version of d phone before wiping, nd now all d OS have download refused to work, I don't know what OS paticula I need to download for phone d Please help me here is my [deleted] mail, before ringing that I can use to download a better OS for phone d since I can't check the version d anylonger I BBSAk v1.9.2 installed with the blackberry desktop software, I d charger too, but wen I tried to load d OS I downloaded, I get an error information, saying: the Blackberry Desktop Software doesn't have a Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator.

  MOD EDIT: Deleted personal information to comply with the Community guidelines and the terms and Conditions of use.

  Hello and welcome to the community!

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Web browser problem

  I was using my web browser yesterday when it rather suddenly a white bar 'dead' at the bottom of the browser that does not display anything.  At the same time, the small blue arrow at the top of the browser that could be used to open the search bar shows at all.  In addition, to make a new search, rather than scrolling up, I have to press the menu button and select ' go to ' every time.  Finally, I use to be able to scroll through a Web page by using the trackpad, but since yesterday, I have to use the touch screen.

  I don't have these problems in my facebook application or in the rest of the phone. I would really like this problem because I use the browser frequently and is very annoying.

  Hello and welcome to the community!

  Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

  • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. If this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.

  See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck!