BlackBerry Smartphones Windows 7 and Desktop Manager

Hi, I have a 8700 c runs the last device from AT & T (4.5.110) software.  I recently installed Windows 7 Build 7000, and I can't connect with my BB via USB.  Office Manager starts and begins to communicate via USB, then crashes.  If I disconnect and reconnect the USB, the program quickly continues, but I am unable to sync or to downgrade the software for the device.

I'm not trying to use the media, just the Desktop Manager Manager.  I'vetried to reinstall Desktop Manager 4.7 and 4.6; also the software of the device.  I tried Troubleshooting compatibility for the Desktop Manager and the charger.

Nothing seems to help.  My computer is a Thinkpad T60.

If anyone has any ideas, I would appreciate it.

Thank you

Hi and welcome to the forums!

Try this article troubleshooting for desktop USB connections.

Thank you

Bifocals

http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB00125&sliceId=1&docTy...

Tags: BlackBerry Smartphones

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