BlackBerry Smartphones windows 7 does not recognize the device

I was connected my 8330 for a desktop XP for a long time.  The sw of the device is v4.5.0.175.  I recently got a new Lenovo T410 laptop, running Windows 7.  I downloaded the software (version 5.0.1) DM and checked my camera SW is updated, but the laptop is still not recognize that the device is connected (via USB).  I tried all ports USB on the laptop and also followed all the steps detailed in KB13146, with no luck.  I find nothing in any of the forums that refer to Windows 7.  Can anyone help solve this problem?

Hi and welcome to the Forums!

Here is the list of troubleshooting atricles... I hope that something will be useful:

http://supportforums.BlackBerry.com/T5/BlackBerry-Desktop-software/tips-for-getting-BlackBerry-deskt...
KB02640 Troubleshooting USB connections
KB15486 Top 10 smartphone BlackBerry and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 PIN code not displayed in BlackBerry Desktop Redirector
KB10938 "Current USB charge is insufficient," appears on the BlackBerry smartphone
KB01451 How to enable Sync advanced logging if a wired synchronization fails
KB19717 The BlackBerry smartphone is not detected as a USB mass storage device when connected to a computer

In addition, make sure you use only the root USB ports... without hubs (sometimes the front-end ports are hubs... use a rear USB port). And don't forget to try to disable the USB power management in the configuration of your system (Device Manager).

My apologies in advance if this is redundant - there is no way to be sure that if you have already seen and tried these. I can attest that DTM does not indeed a BB under Win7... mine is exactly so.

I hope that something it is useful!

See you soon!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones Windows XP does not recognize the reader of BB

    I installed the BB Device Manager and its 'connected '.

    However, when I open windows Explorer, it shows 2 drives E: and G: and when I click on it it says "insert disc". I can't copy all of the files for them.
    Thanks, Wayne

    Hello and welcome!

    E and G drives are new since the addition of the storm in your system? And they do not exist when the storm is not connected? Check on the storm (Options > memory) to be sure, this mass storage Mode is active and auto-permis. Restart the PC (and possibly the storm). Plug back in and see if it clears.

  • BlackBerry Smartphones my Storm does not recognize the SD card

    Hi everyone, I just got the BB 9530 Tower in tampa, Florida, and now I have my home land. So my BB cannot recognize the SD card, even if I try to ROM and ROM, and I can read my SD of the card reader for PC. I had another SD card is used as a good of an another BB and connect on the phone 9530.My BB still does not recognize SD card with notify optional---> MEMORY "A MEDIA CARD IS NOT CURRENTLY INSERTED in the DEVICE. I activate all the card carrier, Mass storage Mode supports, enable Auto Mass... is running

    I don't know what I'm doing now, and I think my DD not damage

    Thanks for the support

    My PIN: 304C26D3

    IMEI: 359483.02.293455.3

    Cool!
    I'm glad that you fixed it.
    Please solve the thread so that others can find your answer faster.
    Thank you

    Bifocals

  • BlackBerry Smartphones Media Manager does not recognize the Media card

    Installed the media 2G card.  Card is able to format and presents itself as 1.8 GB.  With mass storage, office software (Roxio media manager) does not show - memory card from the device.  In mass storage mode (which, according to the manual means the acts of the device as a USB storage device), PC sees the device, but does not not the files copied to it.  Has spent about 2 hours with the technical support of Verizon... they are puzzled.

    I found a workaround for the music files on the card.  I removed from the Blackberry and installed in an SD adapter full-size and there in a USB key with a SD slot.  My computer has seen the media card (embedded in the USB device) and I flew over songs in the repertoire of music on the media card, put it back into my phone and viola... the music file was there!

  • LG C500-G. AEE5GE1 with Windows 7 home prem OA MEA have been formatted. But despite giving the product key and Windows registry does not recognize the activation. Help, please

    LG C500-G. AEE5GE1 with Windows 7 home prem OA MEA have been formatted. But despite giving the product key and Windows registry does not recognize the activation. Help, please

    Name of the operating system Microsoft Windows 7 Home Premium

    Version 6.1.7601 Service Pack 1 Build 7601

    Manufacturer of operating system Microsoft Corporation

    System name HANDSOME-PC

    System manufacturer LG Electronics

    System model C500.-g. AEE5GE1

    System Type X 86-based PC

    Processor Intel (r) Core i3 CPU M 390 @ 2.67 GHz, 2666 Mhz, 2 Lossnay, 4 logical processors

    H46YSF00 Version/Date of BIOS American Megatrends Inc., July 2, 10

    Product key:

    X 16-96084

    CONCERNING

    TUESDAY BIOJY

    Have you tried to restart by phone?

    How to activate Windows 7 manually (activate by phone)
     
    1) click Start and in the search for box type: slui.exe 4
     
    (2) press the ENTER"" key.
     
    (3) select your "country" in the list.
     
    (4) choose the option "activate phone".
     
    (5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
     
    (6) explain your problem clearly to the support person.
     
    http://support.Microsoft.com/kb/950929/en-us

  • Install Windows 8 does not recognize the system drive

    I built a new machine (chart below). Since this is a new machine and not an upgrade, I bought Win 8 Pro 64 bit OEM to do a clean install. The SSD is my system disk that Windows 8 will be installed. Four data drives are mirrored, two for the other two. Construction went perfectly. The BIOS recognizes all six disks: 1 SSD, 4 HDD, 1 DVD.

    Insert and boot the disk of Windows 8. Accept the EULA, enter the product key. Arriving at the page "Where do you want to install Windows?", only four hard disks are listed. The SSD (installation to go) is not found by Win 8. ??? I tried to change ports SATA, cables, power supply - no difference. For each new change of hardware, the BIOS still sees everything. This isn't a hardware problem.

    The question remains: why the installation of Windows 8 does not recognize the SSD drive. All five disks are on AHCI. I'm not in RAID.

    I spoke with crucial technical support of all (manufacturer of the SSD). They were also surprised that the drive does not appear in the list.

    Does anyone have a solution? I spent all the money on hardware, as well as the new version of Windows and I cannot install it.

    This is the real kick in the teeth: Microsoft won't support me. The OEM of Windows 8 version is the same as manufacturers, such as Dell or HP. Support told me I had the support of the manufacturer. HA! I am the manufacturer. Either that or upgrade from an earlier version of Windows. This means that any that a new construction machine will get ZERO assumption of Microsoft. All just great.

    Thank you in advance for any assistance.

    Windows 8 Pro 64-bit (full version) - OEM
    Intel Core i5 - 3570K
    Card mother GIGABYTE GA-Z77X-UD5H
    Crucial Ballistix 2 x 8 GB DDR3 1600
    Crucial M4 2.5 "128 GB SSD (system disk)
    WD Green WD30EZRX x 4 (data readers) 3 TB drive
    Rosewill Challenger-U3 ATX Mid Tower Case
    SeaSonic M12II 620W 620 Bronze PSU
    ASUS DVD writer

    The DSS must be LOW LEVEL FORMATE.

    Once, there may be no other [HDDs] not connected to the SATA ports.

    Install Windows 8 Pro now.

    [Edit] Can someone please mark this as answered? I can't because I posted the question. Thank you.

  • my computer does not recognize the Device Manager cd/dvd/rom drive says corrupted or missing code 39

    my computer does not recognize the Device Manager cd/dvd/rom drive says corrupted or missing code 39

    Try following the steps under "Windows 7 or Windows Vista" in the MS KB article:

    http://support.Microsoft.com/kb/982116

    These measures, to remove the UpperFilters and LowerFilters, values if they exist, in the registry key named can help.

    Create a System Restore Point beforehand and restart the computer later.

  • Someone at - he had problems with 9.2.1 and pairing Bluetooth devices?  My iPhone will not be connected or pair of devices.  Devices to recognize the iPhone 6, but the will of the iPhone 6 does not recognize the device.  Is there a problem with 9.2.1?

    Someone at - he had problems with 9.2.1 and pairing Bluetooth devices?  My iPhone will not be connected or pair of devices.  Devices to recognize the iPhone 6, but the will of the iPhone 6 does not recognize the device.  Is there a problem with 9.2.1?

    Kev2012 wrote:

    Someone at - he had problems with 9.2.1 and pairing Bluetooth devices?  My iPhone will not be connected or pair of devices.  Devices to recognize the iPhone 6, but the will of the iPhone 6 does not recognize the device.  Is there a problem with 9.2.1?

    It would depend on what you're trying to link to?

    Here are the supported Bluetooth profiles an Apple device can connect to iOS: Bluetooth profiles supported - Apple Support

  • BlackBerry Smartphones my PC does NOT recognize my Blackberry Curve 8330 at all!

    I'm at the end of the roll, trying to figure out this question. My Blackberry Curve 8330 just will be not recognized my Vista PC running at all.

    Here's what I know:

    -My phone was purchased new may 9. It's the Verizon service, so what matters.

    -My phone has a microSD inside memory card.

    -(Home and car chargers) USB charge cords work to charge my phone. I see the icon taken directly to the left of the battery and it stays there until I have unplug the unit.

    -I tried different USB cords to connect my phone to the PC and nothing works. When I plug in, the phone displays the icon card very briefly and then disappears. Nothing appears in the device for the USB slots Manager, either.

    -All USB slots are the same, even those at the back of the computer.

    -Other USB devices (iPod, for example) work very well.

    -Ce How - to guide: http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=3...

    I uninstalled Desktop Manager and installed the USB/Modem drivers (as it says). Those that I have used is worm. 4.7. still nothing. I restarted the computer and still nothing. This solved nothing. (Even used such 4.5 recommended in this thread, and it does not, either.)

    What exactly should I do to get my PC recognise the Blackberry? I can't do some of the things I want to do until this issue is resolved. Because the USB port works to load, then I think that it must be my computer, but where the conflict is and how to fix it, I don't know.

    Any help would be appreciated. Thank you!

    Believe it or not, this problem has been resolved by the simplest of ways - simple up to what I feel embarrassed!

    Know how they say when he's broke to book on I have and it works? Well I hate to be energetic on electronics, but I hit just the USB cable in the port of the BB curve. Then it started working like a charm.

    All that stress and all I had to do was show some muscle.

    After that it would not recognize the device in Windows as a mass storage device. This has been fixed by the backup of the memory card on the PC to save my pictures then insert into the BB and put in shape. At that time I also found instructions online to change the drive letter of the mass of the F: BB storage device a letter less used to resolve a conflict.

    My BB Curve is perfect now and all we needed was the strength to fix. Again, I can't wait to beat him and mistreating my electronics but sometimes it works!

    In conclusion, please don't make me feel too embarrassed lol.

  • Qosmio F30 - 112 - Windows XP does not recognize the HARD drive

    Hello.

    I have a Qosmio F30-112.
    I tried to install the Windows XP Professional instead of the Media Center edition.
    However, during the execution of the installer, my laptop does not recognize the hard drive. Therefore, the installation cannot continue.

    I thought it might be a problem of corruption with my laptop and reinstalled Media Center Edition successfully.
    But when I try to install XP Professional it always gives me the same error.

    Suggestions for the configuration of the BIOS or solutions for why this is happening?

    Thanks in advance.

    Hello

    Just a question:
    You are looking for in this forum for other similar issues with regard to the installation of Win XP and lack HARD drive? I doubt

    The fact is that your notebook has a SATA controller and you need a SATA (Intel Matrix Storage Manager) driver.

    You should have a look here in this doc from Toshiba:
    [How to integrate a SATA AHCI driver into a Windows XP installation CD | http://aps2.toshiba-tro.de/kb0/TSB85017Z0000R01.htm]

    and should also search this forum for other threads

    Good bye

  • Windows 7 does not recognize the installation discs

    Hello

    I have a problem, and I don't know if there is a solution, but here goes.

    My laptop is a HP DV6-7029WM Windows 7, 64 bit.

    The hard drive was dead, and he was replaced last month.  I sent it to HP.  C is the hard drive, and was originally the recovery on D. Removable media were on E, and when I connected a USB stick or memory card reader it would on F.

    When I came back, hard drive was on C as it was originally, and there was no recovery drive D. D is now my removable media drive. When I put in a USB stick or a memory card reader, which is now on the E drive.

    After I bought this, I put the recovery on a USB key, but I've accidentally thrown out. (My mistake) So I ordered the installation diskettes after that I return my HP PC.  I had 2 DVD system recovery disks and an Application and a recovery DVD Drivery.

    I want to reinstall Windows back to the default settings. I put disc 1 (System Recovery DVD) and close.  I reboot and it goes directly to the office. I hear the whirring disc, but nothing happens.

    I go to the control panel > Recovery > advanced retrieval methods. I click on restart, and it loads files and then says DVD set, which I do. He told me that he does not recognize the installation disc.

    I googled this problem and found a poster on CNET that had the same problem as I do. Also, I can't do a system restore.  My problem is the same as this poster on CNET.  I can read DVDs and CDs.  Those that work very well.

    http://forums.CNET.com/7723-19411_102-568059/Windows-7-installation-disc-not-recognized/

    The files are on the DVD, because I see them.

    I don't know what to do. Should I send my PC back? Can I do to solve this problem?

    Thanks in advance.

    pen

    Hello:

    With recovery disc 1 into the DVD drive, restart the computer and at the beginning of the HP welcome screen, press the ESC key to display a menu of options.

    Select the F9 boot menu option.

    Select the DVD drive on the list of bootable devices, and press the Enter key.

    Watch the screen for additional instructions.

  • Windows xp does not recognize the hp c6180 photosmart printer

    My windows xp does not recognize my hp c6180 photosmart printer

    Hello

    1. were you able to use the same printer without any problems before?
    2. don't you make changes on the computer before this problem?
    3. you receive an error message?

    See the following articles that may help you resolve this problem.
    Printer in Windows problems
    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Resources for the resolution of the printer in Windows XP problems
    http://support.Microsoft.com/kb/308028

  • Windows XP does not recognize the Sony Walkman NWZ-E344 media player Red

    original title: Sony Walkman NWZ-E344 Media Player Red

    My Windows XP does not recognize my Walkman when installed in USB. All other computers do, then only, assumes that I do not have good pilot.

    Hi brumbybrat,
     
    You must install the drivers for the walkman to recognize.
     
    More information is available in the following links:
     
     
  • Computer Windows Vista does not recognize the USB mouse

    Original title: does not recognize usb devices... Im trying to use the mouse... got a new mouse... still does not recognize it

    worked but stopped, got a new mouse and still does not recognize it. I really need it... help please

    Hello


    1. do you get an error message?
    2. would either not detected other USB devices in the same port?

    Method 1: perform the steps in the article mentioned below and check if the problem persists.
    http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

    Method 2: run the Fixit and see if the problem is resolved.
    http://support.Microsoft.com/mats/hardware_device_problems/en-us
     
    Method 3: update the chipset drivers and see if the problem occurs.
    Note: you must contact the manufacturer of the computer to update the chipset driver.

    Hope this information helps.
  • Windows Media Player does not recognize the device (iphone)

    I'm trying to download music from Windows Media Player on my iphone. I can get the files in the synchronization section but the Media Player does not recognize my device or seem to have a way to connect. Can anyone help?

    You will need to install iTunes. The iTunes Setup program adds drivers and services for the iPhone. That's what I do:

    1. Once iTunes is installed, it allows to import all the music in Windows Media Player.
    2. If you want to automatically download album art, you will need to register for an iTunes Store account. Otherwise, just copy the album art from Windows Media Player:
    a. at a command prompt, cd in each music folder.
    b. attrib s h AlbumArt * Large.jpg
    c. xcopy AlbumArt * %tmp% Large.jpg
    d. attrib + s + h AlbumArt * Large.jpg
    e e.. now, for each album in iTunes, right click and choose 'Get Info'. Drag & drop the corresponding JPG of %tmp% in the field "Cover Art" and click OK.
    3. connect your iPhone. Select "Manually manage music" on the screen of the iPhone.
    4. click on the icon on the left side of iTunes music. Make sure that all the music that you want to synchronize has an audit. (This is the default).
    5 Select and drag it to the icon of the iPhone.

Maybe you are looking for