BlackBerry smartphones with new "BOLD" - desperate Please HELP restore historical Email with BES

Hi all

This is my first post. I'd appreciate any help that anyone can provide. I use a BB 8800 GSM for 2 years and was just delivered a new BB Bold 9000 GSM. I use it mainly to work with our email of the company, as well as for the address book and shared agendas. My company uses Exchange 2003 and Blackberry Enterprise Server, which I can only guess is 4.0 or 4.1. I am

As I said, I use the BB for work and like having my available historical email because I often need to find old emails when not in the office. I saved the 8800 using the SW Desktop Manager v4.6. I also did a switching device using the DM software, while both devices were connected to my laptop via USB. He successfully restored data on the "BOLD". However on the "BOLD" I can't send or receive e-mails with my work email. I can make calls, send text, browse the web, send email from my Yahoo account which is also configured with the BB.

I also connected to Blackberry Internet service page and updated my device on the wireless network and updated the maintenance book. This helped my account Yahoo work on the BB. However, I am still without corporate e-mail.

My question is do I have my BES administrator to make a change on the BES? He needs to make an enterprise activation? If Yes is there a way to make the EA and always keep my historical data via Desktop Manager backup & restore process?

If the BES administrator needs to do an environmental assessment can anyone provide detailed instructions so that I can help him or tell him in the right direction? He believes he needs to delete my account and create a new one. I was told it may need only to update or change the PIN associated with my profile.

Any help or input would be appreciated especially experiences BES administrators. If you need more information or have any questions please fire away.

Thanks in advance!

You connect the BlackBerry to your work PC when you have used the device switch Wizard? If so you are invited to implement using PIN code (in bold) of the new device, and then generate a new encryption key? If yes then which should have completed the activation process to activate the "BOLD".

If this does not happen your IT Department can issue you a new password to activate. After they do that you just have to go into Options | Advanced options | Enterprise activation and enter your corporate email address and the password, they give you, click your menu button, then choose activate. This will activate the "BOLD" to receive your business data.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones wipe all my data PLEASE HELP

    I tried to back up my phone with the blackberry desktop manager. I continued my password (I couldn't remember exactly what it was, I went online and to reset to the last attempt). I received the confirmation email that it has been reset, so I returned the new reset password. He said it was bad anyway and started wiping my device. EVERYTHING - all my contacts, all my sms, all my work, all emails. I jumped the battery when he was about 6% of the wiping process, but every time I got back on it starts wiping again. Please please please help me, how can I stop this? It's my phone, I have entered the correct password, I wanted to just back up my data and now I lose everything instead. Please help I have no idea who to call or where to go.

    Here is some info:

    http://BTSC.webapps.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB25063

    Page 14

    http://docs.BlackBerry.com/en/smartphone_users/deliverables/25584/BlackBerry_Protect-User_Guide--105...

  • BlackBerry Smartphones Re: 9360 Curve problem please help!

    An error occurred contacting the client BlackBerry World. If you have a content protection enabled on your device, please disable and try again. the same message that I get when connecting my laptop... Please help me

    I think that you... I think that you have tried. But, from what you say here, I have no idea exactly what you have tried. There are the specifics... The KB numbers would help. But telling us just what you have said so far we, we cannot say anything on what you actually tried and therefore cannot give you next steps as we have need to exclude what you have already tried. But you need to tell us exactly what you have tried (even once, would help the KB numbers).

    Please consider that we have only your words to guide us... nothing more than that. So far, your words have all the details to help us understand what you have already tried. I think you you tried something... I have no idea what it was.

    Thank you and let us know.

  • Configuration of blackBerry Smartphones wireless... Please help me

    I returned to my curve 9300 3 g OS 6.0 v a week. Once connected to my network domestic wi - fi, the browser only leads to the mobile network service provider and do not lead by wi - fi... I tried to disconnect the mobile network and turned on wi - fi this time too his does not work... but with the same router I can able to connect with other phones wifi brand and its operation.

    friends please suggest me the solution for this. Please help me. Thank you.

    OK turn off your wireless network which means that the network located on wifi. Then try to connect. And please tell me that you use what encrpyption in router either WES, EMTE.2, the two etc. AES.

  • Lost blackBerry blackberry smartphones, had some personal stuff please help me.

    Today, I lost my blackberry curve and I tried to erase data using blackberry today, but I got a message that will be delivered the command once the phone is connected to a wireless network.

    Another problem is I had upgraded to OS 6, but while he was restoring blackberry Protect it has not been installed correctly.

    the data will be wiped off? also from the memory card.

    I can't file a TREE due to some personal problems.

    Can I block this phone?

    I don't know that it can be misused.

    can someone give me please an email id of the RIM. where can I report my problem.

    Please help me... I am really worried about my photos.

    Hi and welcome to the Forums!

    Report it to the police. Report it to your wireless service provider. Try to use BB Protect to wipe. Apart from that, there is nothing to do. If your personal questions prevent you to this point, then you must consider all of your data on your BB to be compromised.

    Good luck!

  • BlackBerry Smartphones purchased new "BOLD" seems today - opportunity.

    Issue.

    When I received my box of the store today, it looks like its been closed several times, I opened it more and there are bubbles under the screen - removed the portector screen protector, lit.

    Here's my question - is there pre made or not because there is a blackberry message dated July 17 for recording blackberry 0190 AM and one for today (when I first turned it on).

    Is this normal or do I go back and get a new one?

    I paid $ 750 for a phone that could have been used.  Thank you for the answers, but I don't understand how someone can continue to use something that was not "new".  How do you know if the person has used the phone for more than 6 months and they decide to camera flash and whipe out the timers of life on all the data/autonomy.  I mean it could have been a demonstration for a provider or something unit.  As far as I'm concerned its timers of life represent the same thing as a mileage of cars.  In any case, this issue has been resolved - I returned the phone since and got a full refund.

    Thanks for the replies.

  • "New to me" blackBerry smartphones unlocked BB bold 9700 no option of internet email configuration

    I just bought refurbished BB bold 9700.  I use Speakout prepaid service and have no data, but I want to configure my yahoo email using wifi.  However, there is no option for the Internet e-mail account in the Setup menu.  Since the menu implementation, when I click on email accounts it automatically goes to the company setting up accounts and nothing else.  When I go to the tips section it says this, 'If you see not this option contact your administrator or your wireless service provider.  Any thoughts?

    Hello and welcome to the community!

    Legacy of BB devices can't do email (or any other exclusive function of BB) via WiFi only. Even if used via WiFi, adequate data of a carrier plan must be a subscriber to the to enable these functions. You must subscribe to a data plan that allows the BIS to have functions of e-mail, even if you do not want to use it over WiFi.

    A more recent device of BB10 has not, on the other hand, this requirement... BB10 devices can do all the functions via WiFi, without any carrier data plan. But your legacy device does not have this capability.

    Good luck!

  • I bought Photoshop and elements of order #AD003212006UK. When I try to download I am informed that the software is not suitable for my system (new iMac, retina) Please help

    I bought Photoshop and elements of order #AD003212006UK. When I try to download I am informed that the software is not suitable for my system (new iMac, retina) Please help

    You are 100% sure that you are clicking to download the Mac version and not the version of Windows?

    Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
    Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
    Don't forget to stay signed with your Adobe ID before accessing the link below

    Creative cloud support (all creative cloud customer service problems)
    http://helpx.Adobe.com/x-productkb/global/service-CCM.html
    -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Hi, I want to get rid of "in search of Babylon" of firefox, I did everything but its always come when I press + for a new page. Please help me...

    Hi, I want to get rid of "in search of Babylon" of firefox, I did everything but its always come when I press + for a new page. Please help me...

    You are welcome.

  • When I opened outlook express Inbox, all messages have been deleted, please help restore the same

    When I opened outlook express Inbox, all messages have been deleted, please help restore the same

    Go to view | Current view | Show all messages to make sure that you have just selected 'Hide read messages.

    If this does not help, check your Recycle Bin, the bak files which are dbx files, you can restore backups.  See www.oehelp.com/OETips.aspx#2

    If this does not help, then you will probably need my program DBXpress (www.oehelp.com/DBXpress/), which will extract the messages from individual dbx files, and if messages are no longer in the files, it can extract from the disc itself.

    Steve

  • I can't open my email account please help me my email id is * address email is removed from the privacy * and my cell number is 09820010620

    I can't open my email account please help me my email id is * address email is removed from the privacy * and my cell number is * deleted phone number *.

    View all Windows Live and Hotmail questions in the appropriate forum found here:
    http://windowslivehelp.com/

    Stupid idea posting your cell phone number.

  • Hiden images retrieve blackBerry Smartphones are BOLD 9780 - please help!

    Hello!

    I hide a few photos on my BB Bold 9780, and now I can't find them.

    I found the help for this but it works for the CURVE.

    Please can someone help me get these pictures?

    Thank you!

    Hello and welcome to the community!

    This KB describes how:

    • KB18466 Hide or show pictures on the BlackBerry smartphone

    Yes, it seems tedious, but here again, the cover-up is something to an end, then if the should not be as simple.

    Good luck!

  • BlackBerry Smartphones phone new problem... Please help urgently...

    Hello...

    I really need a help that expert on black berry 9810. I am a new blackberry user by the way. So now the problem is...

    I can't configure my phone because it always came to ask me upgrade my data plan. In addition to this, sound out always asking me to connect to the network while my phone is connected to the network.

    Please help thanks me...!

    Hello ccarthine

    Welcome to the Forums of the BlackBerry Support

    We need BlackBerry data Plan to access most application on our Mobile network / BIS our carrier, a normal data plan will not provide you these features.

    Then, contact your carrier or Wireless service provider to find out if your account is configured with the BIS.

  • Problems of blackBerry Smartphones with internet and e-mail-new phone purchased internationally through E - bay

    Hello

    I have three BBs - the latter is a Pearl Flip I bought new on e - bay.  After spending several hours trying to find why I keep getting error messages when I try to set up my email, I realized that the phone only has 5 service books and doesn't have a book, 'Provisioning '.

    I tried to get online through my BIS to get new books, but I don't seem to be able to.  I have a SIM card only through TESCO which I think are using O2.  When I rang TESCO to clarify, they said that my BIS was BB!  I tried to explain that they were the carrier, but that the call was cost me at a premium rate, I dropped!

    I tried to enter PIN and IMEI of the phone the 02 and T-Mobile (the phone is locked to T-Mobile originally), but they do not recognize the numbers.  I am now stuck can you all please help? All other functions are fine.

    Thank you

  • BlackBerry smartphones to synchronize "BOLD" with the law! 6.0

    Hi all:

    How can I synchronize "BOLD" with the law! 6.0? My consultant advised through Companion Link, i have a problem because it is redundant with the list of contact every time I sync. Is there a way to synchronize directly (between "BOLD" and the law), or y at - it another software I can try?

    Thank you.

    Problem solved!

    I got a new "BOLD" of the telephone operator, updated the companion link, update of Desktop Manager and removed some unnecessary files from Companion Link. The problem is probably related to the "BOLD".

Maybe you are looking for

  • My Pro iPad safari does not open more than 35 tabs

    iOS 9.3.2 using iPad 9.7 Pro, can someone confirm that 35 is the maximum number of possible tabs in safari?

  • Satellite P100-109 nvidia geforce 7600go

    I'm looking for a spare part for my satellite P100-109.Is it possible to buy Toshiba parts? More specific to the graphics card type: NVIDIA® GeForce Go 7600256 MB DDR2 video RAM16 x PCI Express It is easy for me to replace the card myself.The rest of

  • Where can I get a plug 2 pins?

    I'll buy the MacBook Pro 13 "retina on the UK store. My cousin will receive it and bring it back on when she comes to visit. The problem is, it comes with the plug 3 pins for the British market, instead of the 2 pin, which is the type of the European

  • Office of 700xt feel like: what do I need get the sound from my 700xt want to

    I use a Staples Sp9106 LCD monitor with internal speakers. Can I connect these speakers to the computer audio cable supplied with the monitor? If this is not the case, what can I use to get the sound on this computer? My wife watch a lot of online tr

  • Replacing the fan ThinkPad E420s

    Hi all In my ThinkPad E420s, fan is not very effective, even after I cleaned it. I would like to replace it. However, I have a hard time to find. First of all, I don't know what FRU number. I found a possible next option here http://support.lenovo.co