BlackBerry smartphones without media work of Desktop Manager Options

I got my Blackberry in November. Recently, I decided to add music, but I keep getting media file is corrupted. I uninstalled Office Manager, downloaded the latest version and reinstalled (including the Media Manager). I did all the updates as well. I always get a corrupted file. So I decided to use the option to synchronize with iTunes. Who says that I have to use an administrative access. But when I use admin access, the phone connects to the desktop.

In my quest for answers, it seems there is a HUGE problem and its annoying that there is no tech support (without pay) for something that should work.

Anyway, if anyone has any suggestions, I'd like to hear it.

I had already installed, uninstalled, downloaded the latest version and installed the Manager of office without success. When I connect my phone via USB this register as its connected, but when I use Explorer to find the drives, the drive is there, but what it says "insert disc". So I removed and used SD reader.

However, I checked and it seems that the mass storage option is "off". Turn worked to connect the phone to USB and find the storage disk. Thank you!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphones can not install the Desktop Manager

    I have problems to install the latest version of desktop Manager, I have version 4.2.2.12.

    Once I have download the verision 4.6 and I save it to a fine on my PC. I try to install it but it displays an alert. that the implementation is not a valid win32 application. I tried with 4.5 and same thing happens, someone can help me?

    Thank you

    Hi Adrianvh,

    This package worked for me that I find to be extremely stable with XP 4.5:

    Use this link to uninstall the current DM

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...

    Download DM 4.5 without Media manager. MM is very unstable:

    https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

    Download USB drivers for 4.5

    BlackBerry USB and Modem ENG pilots (DM4.5 B13)

    • File size: 12,33545 MB
    • Date of publication: 24 June 07
    • Download Software

    Here is the Manual:

    http://NA.BlackBerry.com/eng/deliverables/3392/Desktop_enterprise_45_final_492431_11.PDF

    Cold start the PC. Tour of all the ladies of virus and firewall.

    Install the DM and configure for Outlook.

    Thank you

    Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

  • BlackBerry smartphone error synchronizing Calendar using Desktop Manager 4.7, Outlook 2003, on the storm

    I just installed Desktop Manager on my PC (Windows XP).

    Contacts sync fine.

    Calendar does not synchronize:

    "Schedule of playback device" is fine.

    "Treatment device calendar" is fine.

    'Reading of MS Outlook calendar' is where the error occurs:

    Desktop Manager starts to read Outlook 988 items and constantly stops at the point #227, with one of the two error messages:

    (1) ' reported Intellisync, unknown error"or

    (2) 'operation ended unexpectedly.'

    I followed the directions for:

    How to enable advanced logging for Intellisync because of the failure of the synchronization to the BlackBerry smartphone

    to

    http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB01451&SLIC...

    This operation required that I change the iloptcfg.cfg file.

    Still no luck. any suggestions?

    around on this issue... the only way I found to fix this was to reset the device completely and synchronize "fresh" from my computer. Note: has happened since then, and every time that it is when I use the camera to change a recurring APPT. For now, my lessons learned: whenever I need to edit or delete a recurring appt, I do it from the computer so I do not get locked out of sync to the storm.

  • BlackBerry Smartphones how spend off the Desktop Manager to auto start when I turn on my PC?

    I have a laptop DELL Lattitude 420.

    I installed the software Blackberry "BOLD".

    Everything works fine. So far so good.

    My laptop has 2Gig RAM and it's very fast to start when it is first turned on.

    However, the start-up time is 5 minutes from now when I have to turn it on and then can start using other applications on my laptop.

    Because the "BOLD" Blackberry Desktop Manager takes so long to get into action.

    Why the BB Desktop Manager tries to turn on automatically whenever I start up the laptop?

    How can I disable my BB Desktop Manager so to start as soon as my computer is turned on?

    See my post here to find out how to disable that

    http://supportforums.BlackBerry.com/Rim/Board/message?board.ID=BlackBerryDesktopSoftware&message.ID=...

  • BlackBerry smartphones can not get the Desktop Manager to recognize the connection to the device

    I tried for days now to get the Desktop Manager to recognize a connection on my phone so that I can sync my Outlook contacts and calendar.  So far, I deleted and reinstalled the Manager several times.  I downloaded and installed the driver package.  I tried to do a battery pull before connecting the phone.

    Whenever I connect the phone Microsoft "new hardware found" Wizard opens and it recognizes the Blackberry device but it cannot complete the installation of the phone because apparently missing a driver.

    I love the phone, but it is useless for me until and unless I can sync it with Outlook.  Any suggestions?

    OK, I found and fixed the problem!  It had to do with the new Windows assistant material not being able to find the driver for the Blackberry device.  When I did the uninstall process part included saving the pilot atl.dll.  I assumed it was the driver that I needed to make things work.  I searched on the C: drive for the file, and when the new device Wizard came I pointed to the spot.  The Assistant began to load the driver.  He asked another file that is part of the Service Pack 2 of Windows and I searched and found this one as well and directed the Assistant for her.  It finishes loading and the device is connected.

    The problem at the end of the day was that the wizard could not find the driver that he needed, even if it is there all the time.

    Thank you for the help, it lead me to the solution I needed.

  • BlackBerry Smartphones how do you remove Desktop Manager

    A few weeks ago, I installed Desktop Manager.  For several reasons, I want to uninstall when I tried the uninstall program, he said:

    Uninstall failed:

    Components of some BlackBerry® Desktop Manager may not have been removed from your

    computer.  Try to re-boot and start again.

    No idea how to make sure that it's all gone?  Some have mentioned to use a program called AppZapper, but is there a list of the files that are installed?

    FYI: When I installed DM he says that he will make other unusable synchronization programs.  Currently, I can synchronize with Missing Sync, but only if I press the button "sync" of the Mac.  If I try to press the "sync" on the BB, nothing happens (it worked before installing DM) tells me that not all DM components have been removed.

    Any help with the names and locations of all the components of DM would be appreciated.

    Poking around in the BDM uninstall program, I found the a file called uninstall.sh... The content here:

    #! / bin/bash - x

    CALLERS_UID = "$1".
    REFCOUNT_PATH = "$2".
    DCALL_PATH = "$3".

    If [$UID - no 0]; then
    # Test that the script is run as root.
    echo "Script must run as root"
    Output 1
    FI

    If [!-x "$REFCOUNT_PATH"]; then
    echo 'Tool found Ref'
    Output 1
    FI

    PKREF = "' pkgutil - pkgs = com.rim.blackberrydesktopmanager.Application.pkg'"

    If [d ' / Library/Receipts/blackberrydesktopmanager.pkg '] | [! - z ${PKREF}];  #MAYBE IT SHOULD BE /Library/Receipts/blackberrydesktopmanager.pkg instead?
    then
    #unregister the Desktop Manager with the BBLaunchAgent application
    / Library/Application\ Support/Blackberry/BBLaunchAgent.app - ndefault/Applications/BlackBerry\ Desktop\ Manager.app > / dev/null

    / bin/rm - fr "/ Applications/BlackBerry Desktop Manager.app.
    / bin/rm - fr "/ Library/Receipts/blackberrydesktopmanager.pkg".
        
    # Delete the Application Support folder and preferences for all users
    rm - fr/bin / / Users / * "" / Library/Application Support/BlackBerryDesktop / ""
    ' / bin/rm-f /Users/*"/Library/Preferences/com.rim.blackberrydesktopmanager.plist '.
    ' / bin/rm - fr /Users/*"/Library/Caches/com.rim.blackberrydesktopmanager.
        
    / Library/Application\ Support/BlackBerry/BBLaunchAgent.app - Support/BlackBerry/IPModemPasswordDialog.app ipndefault/library/Application\ > / dev/null
    / bin/rm - fr "/ Library/Application Support/BlackBerry/IPModemPasswordDialog.app".

    REFCOUNTVSP = ""------"$REFCOUNT_PATH\"-unreferenceVSP "
    If [${REFCOUNTVSP} - eq 0]; then
    / bin/rm - fr "/ Library/Modem Scripts/RIM IP Modem.ccl.
    / bin/rm - fr "/ Library/Frameworks/RIM_VSP.framework".
    / bin/rm - fr "/ Library/Receipts/blackberryvsp.pkg".
    / bin/rm-f "/ Library/Preferences/com.rim.vsp.plist".
    FI

    REFCOUNTVSPDR = ""------"$REFCOUNT_PATH\"-unreferenceVSPDR "
    If [${REFCOUNTVSPDR} - eq 0]; then
    / bin/rm - fr "/ System/Library/Extensions/RIMBBVSP.kext".
    / bin/rm - fr "/ Library/Receipts/blackberryvspdr.pkg".
    / bin/rm-f "/ Library/Preferences/com.rim.RIMBBVSP.plist".
    FI

    REFCOUNTDR = ""------"$REFCOUNT_PATH\"-unreferenceDR "

    If [${REFCOUNTDR} - eq 0]; then
    # unload the driver
    If [!-x "$DCALL_PATH"]; then
    echo "DCAll tool not found.
    on the other
    «"DCALL_RESULT =" "------" $DCALL_PATH\»»»
    FI
    FI
        
    REFCOUNTFW = ""------"$REFCOUNT_PATH\"-unreferenceFW "

    If [${REFCOUNTFW} - eq 0]; then
    # BBLaunchAgent is managed by users, not root.  We walk through all registered users and
    # try to leave the BBLaunchAgent just in case multiple users are connected at the same time.
    for currentUser in "users." do
    sudo-u "${currentUser}" / bin/launchctl unload /Library/LaunchAgents/com.rim.BBLaunchAgent.plist
    fact

    # NOTE: The previous loop may fail on 10.4 If the user name is > 8 characters (the command 'users'
    # 10.4 returns only the first 8 characters of the name of the user!).  Thus, we explicitly
    # Unload using the ID just in case digital user.
    sudo u ' #${CALLERS_UID} "/ bin/launchctl unload /Library/LaunchAgents/com.rim.BBLaunchAgent.plist

    # stop the daemon that runs as root
    / bin/launchctl unload /Library/LaunchDaemons/com.rim.BBDaemon.plist
        
    / bin/rm - fr "/ Library/Frameworks/RimBlackBerryUSB.framework".
    / bin/rm-f "/ Library/LaunchDaemons/com.rim.BBDaemon.plist".
    / bin/rm-f "/ Library/LaunchAgents/com.rim.BBLaunchAgent.plist".
    / bin/rm - fr "/ Library/Application Support/BlackBerry.
    / bin/rm - fr "/ Library/Receipts/blackberryframeworks.pkg".

    / bin/rm-f "/ Library/Preferences/com.rim.RimBlackBerryUSB.plist".
    / bin/rm-f "/ Library/Preferences/com.rim.RimLaunchAgent.plist".
            
    ' / bin/rm-f /Users/*"/Library/Preferences/com.rim.RimLaunchAgent.plist '.
    FI
        
    If [${REFCOUNTDR} - eq 0]; then
    # unload the driver
    KEXTSTATUS = "" / sbin/kextunload com.rim.driver.BlackBerryUSBDriverInt b»

    / bin/rm - fr "/ System/Library/Extensions/BlackBerryUSBDriverInt.kext".
    / bin/rm - fr "/ System/Library/Extensions/RIMBBUSB.kext".

    / bin/rm - fr "/ Library/Receipts/blackberryusbdriverint.pkg".

    / bin/rm-f "/ Library/Preferences/com.rim.BlackBerryUSBDriverInt.plist".
    / bin/rm-f "/ Library/Preferences/com.rim.RIMBBUSB.plist".
    FI
        
    # SnowLeopard stores received differently then Leopard and vice versa.
    # This unforunatly doesn't work on Leopard either so we have to support two methods of hair removal of receipt
    # Rolling of SnowLeopard received:
    / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryFrameworks.pkg".
    / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryUSBDriver.pkg".
    / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryUSBDriverVSP.pkg".
    / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.BlackBerryVSP.pkg".
    / usr/sbin/Pkgutil - forget "com.rim.blackberrydesktopmanager.Application.pkg".
        
    on the other
    echo "not found".
    Output 1
    FI

    echo "Success".
    Exit 0

  • Curve of 9320 blackBerry Smartphones don't synchronize with desktop Manager 7.1

    I bought a bb curve 9320 second hand.  It has been deleted and I loaded the latest Desktop Manager software.  Despite a hard reboot the phone, which allows storage of mass etc.  My computer does not recognize the phone.  Not at all.  It does not even show it as a mass storage device.  I saw this posted on a bit, but nobody came with a solution I've seen.  I'm pretty disappointed with the software as a first time BB user, I must admit.

    I am running Windows 7, SP 1

    You use a cable when you connect your phone to the pc?  If so, three options hit up, choose USB.  Your phone's display should show a phone and computer synchronization.  If not, and it is not always grateful for your device, you have considered your cable may be defective?  Sorry, this is such a suggestion of low level.  I'm also using a 9320, downloaded the latest version of software of office and all works well.

  • How to import blackBerry smartphones. CSV file using Desktop Manager 4.6?

    Hello

    I'm new to Blackberry and I recently bought.  I exported my cell phone contact into a .csv file?

    Please tell us how to import. CSV file using Desktop Manager 4.6?

    I used

    Hi tahir, you must import the csv file into outlook first use and after outlook synchronization with desktop Manager.

  • BlackBerry Smartphones download free ringtones to Desktop Manager and on 8330

    Guys,

    I guess this "How to guide" probably exists on this site some where.  Please refer me to it.  I need a basic course about where to find free ringtones, how to download on Desktop Manager and install it on the 8330.  Don't forget that I need advice for Dummies.  Thank you very much.

    BlackBerry 101: How to download and install ringtones on your BlackBerry

    FREE ringtone Gallery

  • BlackBerry Smartphones backup images via the Desktop Manager

    When I perform a full backup using the desktop software, it load the backups by looking at my most important files (messages & insertion etc.) but I never see it back up my images that I took with the camera.

    All images are stored on my media card when I use the camera on my blackberry. When you perform a save as above, these images get stored on?

    Many people use SyncToy to synchronize your card (or a folder in) to your PC.

    Sync is backup difference, same.

  • BlackBerry Smartphones clean Reload of the Desktop Manager for Mac on a torch

    Hello

    I recently had some problems with my BB Torch, in terms of reconfigure one of my email accounts. I tried all kinds of different solutions and nothing has worked so far. I am to talk about this section of the general Support Forums to see if anyone would be able to help.

    The whole issue can be found here:

    http://supportforums.BlackBerry.com/T5/BlackBerry-App-World-General/BlackBerry-torch-email-setup-ISS...

    Help, please...

    Hey guanche01,

    Welcome to the community of BlackBerry Support Forums.

    Your message about the email, I checked the installation program does not work.  To resolve this problem, you will need to do a clean reload of software.

    Do you have a COMPUTER on the BlackBerry policy?  It is located under Options > Security > security state information.

    If you do, you must perform a factory reset before checking for an update.

    To perform a factory reset follow method 4 in this article: www.blackberry.com/btsc/KB14202

    Once finished, try to own the software of the device reloading.

    Let me know if you encounter any problems.

  • BlackBerry smartphones without access to voicemail on the Options Page

    I try to access my voicemail access number and I've seen on this forum that it is accessible via the Menu-> Options-> voice mail.  However, I do not have this option on my Blackberry "BOLD".  My carrier is AT & T.  Is this something that AT & T centralizes / maintains?  I think the number would be an option by phone.

    Y at - it another way to access the voice mail configuration options?  Any help would be greatly appreciated as I am a little miffed.

    Thank you

    Enter your CALL LOG (press the GREEN dial key) then Menu > Options > voicemail.

  • Director of office of blackBerry Smartphones a stipped work

    Now, BB DTM crashes when syncing with outlook calendar.

    BB Bold

    Vista, DTM v5.0

    Outlook

    All works well, will load and start the synchronization as usual, but once he starts to 'calendar of device precession' it crashes instantly and provides no advice or solutions.

    You run diagnostics on outlook tests, have repaired DTM, no joy...

    If you encounter errors in your calendar on your BlackBerry, follow the instructions below. Make sure that you have a good copy of your calendar or Contacts, because this procedure will delete all entries in calendar on your BlackBerry.

    1. open the Desktop Manager on your PC.

    2. open Backup/Restore > advanced.

    3. in Advanced Options, you will see a split pane screen. The left pane, it is what will be saved from your device, and the right is a list of the existing databases.

    3. highlight on the side right your Calendar database, and then click the arrow in the Middle pointing to the left. This will copy the information on and prepare it for the backup.

    4. once the backup is complete, click on the Clear button down to wipe and clean all the basis of the calendar.

    5. once it is finished, it will ask if you want to save the backup that you created, say you Yes and check the device to ensure that the calendar has been duly authorized to come out. Now, Resync the necessary contact details and you should be set to go.

  • BlackBerry Smartphones Roxio Media Manager doesn't work

    So I installed the software that came with my blackberry curve 8330.  I open the Desktop Manager and try to open the Media Manager and I get a popup that says the following:

    [quote] The certificate file is missing or damaged.  Please re - install. {[/ quote]}

    And will not let me add music to my blackberry so I can listen to on the bus.  This is a new installation of the software from the cd that came with my crackberry, so unless it is damaged on the cd, I don't see how it can be corrupted.

    Help, please.  I just want to put my music on my phone.

    I take this, I was not quite awake this morning, and I forgot that you can access your press card while the blackberry is connected to the PC.

    I unplugged and all is well.  So, even if I can't get Roxio Media Manager to work, I discovered a workaround solution.  Build the list of playback in Windows Media Player and save it.  BlackBerry Media Sync allows you to synchronize the playlist that you created.  It works as well.  You will always be able to use the DRMs, however.

  • BLACKBERRY DESKTOP MANAGER blackBerry Smartphones has STOPPED WORKING

    Am having a problem with my Blackberry Curve to my office data synchronization.

    Had two crashes of disk in two weeks. Later included the replacement of the two drives configured in RAID 0. Am running Vista Ultimate with MS Office 2007 SP2. I've restored the system using the full restore of backup restore & Microsoft and got everything works well again. Since the last crash, whenever I have sync Blackberry Desktop, I get the error: CALENDAR TREATMENT DEVICE - BLACKBERRY DESKTOP MANAGER has STOPPED WORKING.

    I was at the forums online and support including Blackberry sites and took the following measures, which neither solves the problem.

    ·         Uninstalled DM 4.7 and installed 4.6 DM (one of the forums suggested this - I was running 4.6 before the last crash when the error started when I upgraded to 4.7.)

    ·         Repaired the outlook.pst file by using the windows onboard utility (he finds errors and repair the)

    ·         Delete the synchronization of the DM section and re-configured

    ·         Restarted the computer Pocket

    Does anyone have any suggestions?

    The problem is resolved. I talked to the Tech Center RIM and the calendar on my camera had been damaged. The solution was to remove the calendar on my device and then re sync.

Maybe you are looking for