BlackBerry Storm 9530 Blackberry Smartphones / e mail help!

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• Net_bb_rim_error blackBerry Smartphones - please please help

  My 2 "BOLD" constantly of to net_rim_bb different errors as net_rim_bb_messaging_app and other such errors where it is said the process responds and asks me to terminate. Despite terminate a mistakes very soon many other errors like this show up. I was not able to solve this problem for over 5 hours now and I can't operate anything. Some time my phone connect even if I try to call it. Other times I am able to meet and talk. Its like my phone is partially frozen for missed calls, emails and other icons are the same for the last 5 hours, but sometimes I am able to access some applications however, I'm completely unable to exploit one of my apps and even open other files like e-mail, call log, messages, etc.. I tried reset soft and hard but not completely succeeded.  Please help me as soon as possible. Thank you

  Details of the phone: Blackberry 9700 v5.0.0.680 (1149 Bundle, platform 5.1.0.160)

  Hello and welcome to the community!

  You said "hard reset", but I can't tell if you did exaclty or not... Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, you could try to start in safe mode:

  • KB17877 How to start a BlackBerry smartphone in safe mode

  and delete the most recent thing (s) you have installed just before this problem started.

  After that, it's an OS Reload try... but we're going to stay on it for the moment.

  Good luck!
  Best!

• BlackBerry Smartphones e-mail settings will not open

  I was out of my service area of AT & T for the weekend and not allowed access to a 3 G network.  When I came back, my e-mail folders does not open and the screen freezes.  Is the only way to exit the screen to reset, but the e-mail folders will still not open.  Any helpful thoughts?

  Hello!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact ATT to formal support.

• BlackBerry Smartphones someone pls help!

  I can't reload my account and check my balance with blackberry storm 9530... can anyone pls help out me

  Hi and welcome to the forums!

  I suggest to use a PC to connect to your account and thus recharge your Blackberry works again.

  If you need the link please provide the name of your operator.

  If your Blackberry is unable to access your account to a device error, try a traction battery as shown below...

  Thank you

  Bifocals

  No data will be lost when you do the following: remove the battery while the device is activated.
  Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected.

• BlackBerry Smartphones E-mails from gmail is not on Blackberry

  Because I had problems with my other email account, I recently "moved" my correspondence email business to my gmail account, I had rather used as a backup before. I had both my accounts put in place on my blackberry and I remember them both increased and works well, but I cannot say with certainty that I have rarely received emails on gmail.

  The problems I have now (I had also, at the same time re - configure my blackberry, but everything should be ok now) is that the gmail account is not working properly after the installation. At first, it seemed to work pretty well, but now it's extremely erratic, at best, with a few emails that crosses and their reception by the blackberry, not at all and if yes with a delay of up to a few days (!).
  This makes the combination of my now main mail to gmail account and my blackberry on which I rely heavily for communication when I'm out of the House completely unusable.

  I have heard and read (even if for the most part in internet posts that are a few years old) it seems to be a problem running with gmail and blackberry accounts. Is - this irreparable?

  Is there a solution?

  If all else fails, use a new account (new) would be the only alternative left - which would be a messaging provider that matches 100% with the blackberry e-mail program?

  Thank you very much!

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try remove and re-add your configurations for the relevant accounts.

  In addition, with GMail, you must be sure to have a good setting inside GMail. Via PC/browser, you control what GMail is facing the internet for your account (POP, IMAP, or both). I always recommend that you turn OFF POP and turn on IMAP in Gmail. Then set up fresh for your BB and you will have the 'best' available (IMHO) settings for GMail.

  Otherwise, you should contact your mobile provider for formal support. What you describe certainly shouldn't happen on a regular basis (even if we must all accept the intermittent nature of everything on the internet).

  Good luck!

• BlackBerry Smartphones SMS TEXT HELP! (and bbm)

  My pearl cannot receive new texts.

  It only gets new e-mail...

  and unless I have register earlier texts (before this problem happened), all the rest are deleted...

  also, my bbm conversations had all been cleaned...

  I rebooted my phone from TONS of time... is there a way to reset the phone?

  It comes from occurring as you face constraints of memory in your device. The low memory manager (LMM) is activated automatically when the flash available on the BlackBerry smartphone memory decreases less than 400 KB. Flash memory is used to store such as Messages, calendar, Contacts, tasks, Notepad BlackBerry smartphone applications and third-party applications.

  Perform the following steps-

  1. Give a soft reset by removing the battery for 30 sec.
  2. Check the amount of memory is free in your device to Options -> status -> free memory. To view all aspects of database go to Option -> status -> click on the Menu button and then select the database size
  3. Remove the less frequently used application. To remove go to Options -> Advanced Options -> Applications -> highlight the application you want to delete-> click Menu , and then select Remove
  4. If you stored your image in the memory of the device to move them to your media card

  Check the below knowledge base-

  How to qualify for low-memory situations on the BlackBerry smartphone

  How to maximize space and power battery life on the BlackBerry smartphone

  Lack of memory according to the free file on the status display field

• BlackBerry Smartphones e-mail synchronization - problems sending/reception of the BB and Hotmail emails

  Emails sent from the computer using Hotmail do not appear in the BlackBerry smartphone. However, e-mails sent using BlackBerry device appears in the device as well as in Hotmail and the same is true for all incoming mail. The only question is sent with mail from Hotmail, which items do not appear in the device. I tried options email reconciliation, but the problem persists.

  For your info, I use BlackBerry Torch 9800 and my ISP is Etisalat in the United Arab Emirates.

  Hi and welcome to the Forums!

  From what you describe, it's WAD - work as designed... see this KB for reference:

  • KB05133 Features of the BlackBerry Internet Service email reconciliation

  Good luck!

• BlackBerry Smartphones Email icon help please

  Help, please. My email icon remains the same when there is no emails. To only show 56 emails when there is none even after resets hard.

  Hi and welcome to the Forums!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones BB Maps help installation for the Storm 9530 Verizon?

  I deleted my maps of BB not knowing it would be the effect on my request of weather bug.  In fact, I like Google maps better but I really like the bug of the weather forecast for the storm.  I tried several times in train to reload this request without success.  I took the battery, etc.

  Whenever I hit the download button:

  View

  Sorry, your device does not meet the system requirements that are needed to support Blackberry Maps.

  I just bought this storm less then a week ago, any suggestions?

  Thank you, also what is the number of technical support, I spent ten minutes trying to find out who?

  1. your tech support number is your mobile phone service provider. You need to call, no RIM. You will pay an incident charged for direct support from RIM calling them initially.

  2. you can download the operating system of your device and load it on your PC. Launch Desktop Manager > Oat6 Loader and make sure that BlackBerry Maps is checked. Follow the prompts to install.

  3. on your browser > Options > Identification Identification of the browser, select BlackBerry and try again download of BlackBerry Maps.

• BlackBerry smartphones really need HELP! Would have someone seen this problem of e-mail...

  There are two of us at work using a 8830WE of Blackberry on the network of Telus Mobility with Shaw Cable as our ISP. We use Desktop Manager 4.6 and our device OS 4.2.2.176.

  We are the '' ONLY '' BB users in the office and the question that we are expereincing affects only the two of us, so I assume that it is something to do with our BB, or maybe the service BIS (we have no MS Exchange or BES).

  Most of the time we use MS Outlook to send the e-mail from our PC instead of using the small keyboard of BB. It said that the below occurs regardless of what device we use for email.

  When we generate and send a new e-mail the recipients planned get, however, if they do, that we do not receive their response.

  And is the same in the other direction... when someone send us a new email, we receive, but when they do not receive our response, we answer.

  I deleted service CMIME book, waited, then cancelled - it does not work.

  I have not changed any MS Outlook, BIS or device settings - at least I don't remember changing anything whatsoever.

  Help, please. This has happened for two to three weeks. We missed several important answers.

  Thank you

  I would like to connect to your BIS site delete and recreate email accounts.

  Then select send service directories. You will get the email of activation for all e-mail accounts.

  No data will be lost when you do the following: remove the battery while the device is activated. Remplacer replace after one minute, let the device reboot 1-3 min, see if the problem is corrected, thanks

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones E-mail setup question about replacement storm

  I got my first storm stolen and when I received my replacement, I was not able to set up my email. It worked fine on the first storm, I had, but now he sends a message to my just email and does not allow me to check on my phone. When I go to the e-mail settings, it says "your account has been suspended.  Please contact your system administrator. "Can someone explain to me what may be the problem and how to fix it?

  crenshawco wrote:
  I got my first storm stolen and when I received my replacement, I was not able to set up my email. It worked fine on the first storm, I had, but now he sends a message to my just email and does not allow me to check on my phone. When I go to the e-mail settings, it says "your account has been suspended.  Please contact your system administrator. "Can someone explain to me what may be the problem and how to fix it?

  Go here https://bis.na.blackberry.com/html?brand=vzw&locale=en

  on your computer.

  then on the left of the screen (after login) click on modify the device.

  then enter your PIN of the device and meid #.

  who should do it

• A freezing Storm blackBerry smartphones... help!

  I'm a convert of Treo in the world of BlackBerry and I thought that the storm is the way to do it.  In any case, after getting the telephone, connected to my corporate email server and downloading some apps, I run on the problem where scrolling and tapping are just frustrating me no end!  For example, when you try to scroll through applications, it just freezes on me and won't do anything.  I can press 'End' and it brings back me to my home screen.  Then, I tried to get into the phone to call Verizon to see if I could get help.  hen tapping/press the 'Contacts' icon, nothing happens.  OK, press harder.  Still nada!  OK, so I'll just type the number manually.  I press the 1 and 5 rises.  I press the 1 and 5 another appears.  I try to change where I am pressing on in the hope that I can get a 1 appears on the screen.  Nothing!  I had 3 seconds to throw this thing out the window.  I know that the BlackBerry is far superior than the Palm Treo but I want to tell you, I was contemplating going back to Palm.  I don't want to give up and hope that there is someone out there who can help out me.  Thank you!!

  Tim

  OK things more to check...

  How did you leave apps when you're done? If it's with the back or on the red button, then the app is unable to close properly. Always use the BBKey and "Close" or "Exit" to exit the application when you are finished. Only if you have a reason to keep it running, you must use another method to exit an application. If left to themselves, many apps will remain running, and just like a PC, more you ask him to do at the same time, him more bogged down it will receive.

  Something to watch - free memory of the App. Options > memory, check the free AppMemory immediately after a restart of batt-pop. Then watch an it... If he's dropping like a stone, then something is running for consumption.

  You can always check what apps are underway into the BBKey - he will always phone, home screen, BBMessenger, Messages and browser running... everything else is an application that has not closed. Be very frugal with allowing applications to stay running.

  You can also search the QuickPull... a version is free on the AppWorld. According to a schedule, it will be a reboot which is almost as good as a proper reboot batt-sweater. I have mine work every night at 1130 hours... longer, with the paid version (which I have), it will monitor the memory of the app and ask me if I want to restart when it reaches a set threshold.

  The thing we want to avoid is an OS reload... who is the most radical, and we need to reduce the other elements of first possible causation (IMHO).

  Give these things a try and report.

  See you soon!

• BlackBerry Smartphones Newbie needs help [STORM 9500]

  Hi people.
  I recently got a new BB Storm 9500 my plan of operator and now I'm learning how to customize him completely.
  Right now I'm having two problems.
  I can't update the software. I'm in the course of the new BlackBerry Desktop Software downloaded from the official website of BlacBerry but everytime I try I get the same message. An unexpected failure. It always happens when the software tries to access the ROM of the device.
  I changed and re-changed almost all the options of Setup in the software but I can't find the solution.
  Someone had this problem?

  Another problem I have is the financial problem.
  Here at the Brazil data plan is quite expensive. Without Wi - Fi on the device, it is very difficult work with internet on the mobile phone.
  So, find a trick to add to BlackBerry to access wi - fi networks?
  Or have a way to connect to an internet connection PC hollow?

  Thanks for help.

  Without more details, it will be difficult to determine what is happening with your upgrade, but if you follow the directions in this link below, which has the latest newest 9500 OS out, you should be good.

  http://www.BlackBerryForums.com/General-9500-series-discussion-storm/203092-latest-OS-9500-4-7-0-237...

  These guidelines do not use Desktop Manager, you will see.

  The 9500 has no WiFi, and even with WiFi, you would need your operator BlackBerry data plan to enable all the BlackBerry service has this push email RIM, browser, etc..

• BlackBerry Storm 9530 to Smartphones unloacks by itself after 1 min and the screen stays on

  Hey all the... my storm unlocks by itself after I click the button locking... the screen remains so forever.  Ive had this phone for a few months and just noticed this today.  Someone knows how to do ten this?

  If it is a new problem, there is one thing to try first to see if that solves the problem - do a battery pull.  Just open the back of the phone and while the phone is turned on, remove the battery for 30 seconds, reinsert the battery and wait for the phone to reboot (~ 5 minutes).  If this does not help, the next step is to check the settings of your screen.  Go to Options > keyboard/screen.  Check that your backlight delay is set on an appropriate delay time (e.g. 30 or 45 seconds) and automatically Dim backlight is enabled.

  Hopefully that will help!

• BlackBerry smartphones I need help with my storm

  Help! so far, I love my storm but for some reason, every once in awhile I get this little tiny menu when I press the menu button to say... save a ringtone. How can I disable this annoying thing... Thanks for any help you can give

  OH!

  You simply press the Menu button too long. A simple pressure to activate the correct menu.

  A two second press on the Menu button will activate the Application menu switcher Ribbon of ALL active applications running.

  Don't make long press!