BlackBerry Torch 9800 smartphones & not sync with Documents to Go

Hi all:

I just bought a Torch 9800 using the latest desktop and OS 6.  I have loaded on Documents to Go that works fine on the BB, but it won't let me sync the Office for BB.  It gives me this message:

Your Blackberry device seems to be connected with Mass Storage Mode.  Documents to go Desktop don't pair or sync with devices connected in this way.  Please disconnect and reconnect your device with mass storage Mode disabled.

Does anyone know how to do this with device software version 6.0.0.141?

Actually, this can be done in two different ways.

(1) connect your device to your PC and when the context menu is displayed, simply choose the option that says "Charge Only". This does not trigger on your torch mass storage mode, yet still allows access to your device.

(2) the method of the other, more difficult is perhaps the total mass storage mode. Go to Options > device > storage. Once there, turn off mass storage mode.

Tags: BlackBerry Smartphones

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