BlackBerry Torch Whatsapp Blackberry Smartphones

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• Problem checking blackBerry Smartphones Whatsapp

  After you have installed whatsapp, I check my number starts with application whatsapp tried to connect inside and outside the firewall which is not allowed by your it policy.

  OK... Here are the steps that you need:

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Beware of all the warnings, he said. Later, when you make your restore, don't do not restore basically this will just put it on your BB policy... rather a selective restore of only those databases that you absolutely need and especially leaving off anything to do with COMPUTING strategies:

  • KB03974 List of database for the blackBerry smartphone

  Good luck!

• BlackBerry Smartphones BB Desktop software will see Torch 9800

  I installed BlackBerry Desktop Software 7.1 (twice from different sources) on my Windows 10 PC.

  1. after starting, I always get the request to connect the BlackBerry smartphone. I did with a USB cable, the application does not disappear.

  The Blackberry is recognized, Windows Explorer opens and displays the files on drive F:\

  2 blackBerry Desktop Software is worrisome to running applications. 2013 Outlook gets an error after certain actions (I close it), same Excel application is destroyed.

  3. I use the Windows Firewall and Avast Antivir. If I turn it off, there is no difference.

  4. There are the 'BlackBerry Device Manager' three times running background processes.

  Are the only things I want to do: get my list of Outlook contacts, possibly calendar or software updates.

  Y at - it an alternate option to load the list of contacts to my BlackBerry Torch?

  Thank you for your help

  MOD EDIT: Subject changed to reflect a new topic

  An Assistant came and did all right!

  Everything works very well, I don't know why and I don't really have the time to research.

  If it was a human sorcerer thank him/herself.

  Norbert

• Bugs blackBerry smartphones? the 9810 torch?

  Hello

  I've been playing with my new torch 9810 and now the battery seems to be draining like crazy (up to 10% after having just three hours hanging out, not a single call done) - and some programs play AND I get a message indicating that the camera photo and video camera are in use although I'm not using the.

  Is there a virus on this thingy? -How do I know? has someone hijacked my camera to spy on me?

  a little paranoid, hoping for help!

  Thank you

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  Good luck and let us know!

• My 9800 torch blackBerry smartphones is not install apps and I can't set up my gmail account

  Please help me I download apps on my torch 9800 help bb world bt it dosent install on my fone, as he tells me that there was a problem installin the application please try again later... even if I try to download outside bbworld it tells me failed to download... on the configuration of e-mail d it always tell me 'address incorrect email or password'... Please help me

  OK, I can't say enough. But I'm like described KB as a lack of policy is NOT what you have, which means that you have a COMPUTER policy on your device. It's just weird because I've never seen a COMPUTER policy like what you describe, but then of course I have not seen anyone.

  So, I think (it's more than that, actually) is that you do indeed have a policy COMPUTER on your device that may well be the reason for the failure of the installation, you encounter.

  If it's a working or otherwise associated with certain BES service device, then you need to talk to anyone who provides the BES service on your problem... they control what is the it policy.

  If this is not a working device and/or you do not subscribe to any service of BES-level from anyone, then the conjecture is that you have received this camera as previously used, and the previous owner didn't properly clean the it policy, leaving you with a latent policy causing you these problems. To remedy this situation, you must make sure you have a full backup, according to the link in my sig auto on my posts. Then proceed you to this:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Once finished, your device will be like new again, with nothing on it... No. data, no added applications, etc. If you continue to restore the backup, do not forget that you DO NOT make a simple full restore... restore instead, only those databases that you need (e.g., contacts, calendar, etc.) and more precisely to avoid any database that have nothing to do with BES, business, political, etc. If you restore that contains the it policy, it he will dutifully restore your BB and you will be right where you are now.

  Good luck!

• BlackBerry Smartphones BB app world does not appear on new Torch 9850.

  Blackberry app world is not installed on my new torch. I tried to go to the website of bb to download, but I can't find anything on how to download app world. I already tried a reload of the operating system. Help, please.

  If you have a hardware problem, then nothing what to do with the software or operating system will not help. But, at a distance of the internet, there is no way to really diagnose a hardware problem... rather, only to guide you to things to try which will govern the other causes, leaving only hardware like your the most likely cause. See how news of the device is for you, you can not cope and return instead of your place of purchase for formal support and (hopefully) replacement.

  But, if you want to try, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you want to try at the OS level, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Torch of blackBerry Smartphones will not send or receive photos of text

  Torch 9810.  At & T.  Brand new.

  Device will not receive pictures of the mass of text, or send pictures.  Already checked the settings and did a hard reboot.

  Help, please!

  Ah! It's another piece of the puzzle, indeed! Anything that might be useful that we do not know yet?

  In any case, I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should certainly talk to ATT... It is quite possible that they are not completely passed your services with a BB to another...

• BlackBerry Smartphones Indian (Hindi) language support on Blackberry Torch 9800

  Hello

  I saw my colleagues read specifically the Indian language Hindi on their Blackberry smartphones. However, even does not work for me, in applications such as Facebook, instead of the local language it shows only special characters.

  I tried searching and found that we can add languages through the Desktop Manager > Applications > Langauge Support. However there is no option under Applications as language.

  Please help on this.

  Kind regards

  Julien

  Hello

  Hindi is supported on BB Torch(Read/Write). You can even type the keyboard to the Hindi screen.

  To install Hindi fonts:

  Go BB Desktop Software--> Applications

  In applications under Asian language press select and choose Hindi (click the sign '+' to download and install.)

  If you need other info email me at [email protected]

  Thank you

  Anurag

• BlackBerry Smartphones dead Torch 9860

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  aizkrim wrote:

  Device: BlackBerry Torch 9860

  Problem: It won't turn.

  Scenario: I left my device connected to my computer at night. In the morning when I check my device, power failure. I try battery pull to reset, but it stuck in loading. When I try again to battery pull, camera lights. Does not at all from my device.

  Help, please...

  Thanks in advance.

  Hi aizkrim,

  Please read this article.

  How to force detect the BlackBerry smartphone using the Application Loader

  It will be useful.

  Good luck!

• BlackBerry smartphone how to remove it from my Torch 9800 policy

  I have a Torch 9800 formerly - used for emails from the company. According to our company policy, there was a COMPUTER policy that is installed on the device where would force the user to set password protecting the unit.

  Now, this device has been removed and I like using it only for regular phone calls like so no password protection. My question is:

  How to remove the it strategy of the device?

  I tried to slide the unit several times, but the policy still exists. Need help...

  Hi dontsou

  Welcome to the Forums of the BlackBerry Support

  Now, if you have this device, first make a backup of your contacts using Desktop software then first try this Knowledge Base:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

   

  After a reset, please note not all restore from your backup, restore only you contacts, entered in calendars, Memo, etc. Otherwise these strategies COMPUTER can be restored on that device and you must repeat these steps...

• Layout data Apn update for BlackBerry 9800 torch blackBerry Smartphones.

  How can I update my data set Apn on BlackBerry 9800 torch? Because I am on the plan to talk about AT & T, but on the compensation plan as you go the phone as no mobile network, but I have to use wi - fI because of the $ 50 package unlimited is just talk and text, so I try to go to 10 net because unlimited and text and web and I have the unlocked code so I can take it to the net for but when I net 10 Web page and they say that I need to update data of AFN that affecting the phone will just work, someone help me, even if I have someone else 10 net, just to make the phone work 100%.

  Hello!

  Here is a KB with the instructions:

  • KB05327 How to set the parameters of AFN on the BlackBerry smartphone

  I hope that it contains something useful!

  Good luck and let us know!

• The version of Whatsapp new Smartphones blackBerry froze my BB... Help?

  Hi, I've updated my version of Whatsapp a couple of days. Initially, no problem, however this morning my battery was dead so I plugged in to recharge. Now if I get the same notification again and again and again for Whatsapp http permissions. I can't close it as whenever I say allow/deny/tick/untick all the possible options, he appears again immediately. My phone is now unusable because I can't call even with it.

  Thus, Whatsapp message signs are useless. Any ideas on how I can stop the application when my only options are the BB keyboard and notification app with 2 options "Allow" and "deny"?

  Hi yksdoris

  Welcome to the Forums of the BlackBerry Support

  Please try first a battery as this device on pull the battery of waiting back for a min. then reinsert it wait until your device takes a long restart. See if the problem resolves.

  If the problem persists then start your machine in safe KB17877ModeHow to start a mode BlackBerry smartphone safe. On Safe Mode uninstall Whatsapp from the unit, on your home screen for Options > device > application > scroll down and find Whatsapp and then press the menu key and then delete.  

  After deleting Whatapp perform a reboot to get another battery as shown above. If the problem is resolved you can download again later on whatsapp.

  Prince

  ______________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BlackBerry Smartphones more recent blackberry torch 9810 os and bundle

  What is the version of the most recent os and nice blackberry torch 9810 and the bundle. My career a lot of them, and I don't know which is new or old. Help

  Hello and welcome to the community!

  'New' is a delicate issue... the controls of each carrier that they will release their users. A carrier may be faster than that, so most "recent" is always a question of double-"which is most recent of my carrier?" as well as "which is most recent overall?"

  For your comparison, make sure you understand clearly what is your currently installed operating system:

  • KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  The first question (your "most recent" carriers) is quite simple to answer. You navigate through the portal of official download:

  • http://us.BlackBerry.com/support/apps-and-software/desktop-and-device-download-sites.html

  your operator, and then select your model, and then compare the different versions that they currently to sanction. You compare based on 'Applications' values:

  

  The last in this list is the level of 7.0, with the first two BONES is 7.1 level. 7.1 is 'bigger' 7.0, so that you know that the 7.1 selections are more recent than the 7.0 selection. Then, by comparing the two 7.1 packages, see you the final byte and compare those... comparer.391 contre.746 et.746's new "gourmet", so it's a newer than the paquet.391 package.

  This example, I quickly broke Rogers of the portal region... your own carrier may very well have completely different selections, but the comparison method is the same.

  The second question (total 'most recent') is more difficult to answer. The download portal, you can see is first sorted by carrier (as they manage the operating system for their users), then by camera model. So, to find this answer you have to dig each carrier, find out who supports your model, determine the "most recent" version of carriers and then compare all the "latest" versions through carriers to see overall which is 'latest '.

  It can be a very painful process, only necessary if you plan to use a package of OS else than your own carrier... that can be important to based on a variety of possible circumstances. For example, when I was on the 9860 on ATT, they were very slow to migrate from 7.0, 7.1, but the 'solutions' and the features added to the 7.1 have been pretty important to me. So I chose to use a package from another carrier (via the tip for the removal of the SELLER. XML files). You may or may not have a similar need.

  Good luck!

• My torch blackBerry smartphones just guard reboot

  Hi, today I downloaded a free app named 'Never Miss A App' sent me a link S4BB.  My torch then started a restart and since then, that's all what he will do. I tried to connect it to my office of BB, but it does not connect and office displays the message that the torch is shutdown or restart. Seems to me I'm drunk as now, the phone seems unnecessary.

  Any suggestions please?

  I contacted S4BB who sent an automated response acknowledging my email and asking if there is anything else they can do. Not very useful and they are based in Hong Kong.

  before that, try safe mode

  How to start a BlackBerry smartphone in safe mode

• BlackBerry Smartphones csv file of the computer laptop portable Torch and sync and agendas of torch

  It is without doubt 'old hat' to the BB community out there but how do I download a csv file (from my contacts) from my laptop to my lamp?

  Also how to sync my laptop and the calendars of the torch?

  I need to download Blackberry desktop manager on my laptop first BB site?

  TA.

  Neil

  neiljbruce wrote:

  I need to download Blackberry desktop manager on my laptop first BB site?

  Absolutely Yes.

  V.6 BlackBerry Desktop Software download here:
  https://www.BlackBerry.com/downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22

  For your CSV file: KB11194 how to import contacts from a CSV file already created for the BlackBerry smartphone

  Once you install the Desktop software, you will see the options for the synchronization of the organiser, who set up and you will be fine... depending on what software the calendar on your laptop computer is located.

• Torch 9800 blackBerry Smartphone email not showing problem!

  Hello world

  I got my BB Torch 9800 for a few months. Already used to work properly, all my emails used appears in the messages folder. But these days, when I get emails my bb flashes red and it shows on the top of screen email icon. But when I open my messages folder shows an empty without any email folder, even though I can see the icon of e-mail showing pending emails there. I'm aware of this option which, if I press menu bb and then tap show all, my e-mail address with my name will appear. This way I can display the e-mails received. But I don't want to use this option, because I prefer all my emails go to the messages folder, that way I can have more space to download other applications. Please help and any advice would be much appreciated. Thanks in advance

  Note: if I recharge my camera all e-mails shows up in the messages folder. I don't want to reboot my device whenever I face this prblem.

  Is my QUESTION HARD to ANSWER? No one's taken the trouble to give me an answer, why?

  Hey hamdi,

  Welcome to the forums.

  You might have a problem with your database of Messages. Try to clear the database and tests of new messages.

  How to clear data from the BlackBerry Smartphone user

  Note * delete this database will delete all messages on your BlackBerry smartphone.

  You can backup your BlackBerry first following this article, but want to test before you restore all the data.

  Here's how to make a backup of http://bbry.lv/oPVWXc, here's how to restore http://bbry.lv/qgQxLo