BlackBerry Tour 9630 smartphones does not display the name of the caller

Hello

I have a Tour 9630, version sw 5.0.0.732.  When the phone rings, it does not display the name of the caller, their telephone number, although this number is in my address book.  Once I answer the call, the name will be displayed.

Naturally, I would like to know who is the caller before I answer!  :-)

I found a few messages, ask something similar, although for different model phones.  Some of them suggest that I have to disable protection for the content... but I can't find it in the options.  Even in the User Guide, it contains instructions (go to Options > Security Options > General settings... but there is no "General settings" on my phone.)

If anyone knows how to solve this problem, I would be very grateful!

Kind regards

Options > Security > encryption > include contacts.

There could be other solutions... Try these:

1. make sure that you set your own country code to the Phone Dialer screen > Options > smart dialing.
Set your country code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
* In the United States, the value of this country as '+ 1' Code and place your local area code in the appropriate box (this normally the default setting in a new BB).

2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
* For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

Tags: BlackBerry Smartphones

Similar Questions

  • IPhone 6 does not display the caller of time during the call

    Hi, when I get a call or call someone, my Iphone displays the call only. How can I change to decide the call times?

    Hello ghtung,

    Thank you for using communities Support from Apple. I know that seeing not only the timer for the duration of the phone call on your iPhone, it's not what you expect. Because this is not the expected behavior of the iPhone software, I recommend the following steps to troubleshoot and resolve this problem:

    First, restart the device as the closing down and starting process is important to keep the iOS software works correctly. Then test again the question:

    Restart your iPhone, iPad or iPod touch

    If you are still missing the call timer after reboot, your next step would be to make a backup of your personal data and then reset the setting on your iPhone. Now, don't worry, this will not affect your content. All your contacts, photos, music and other stuff are all safe. What it will do is give your custom to the factory default settings. Background, images, sounds, fingerprints and stuff like that will be set up again. Then test the issue again.

    The backup of your iPhone, iPad and iPod touch
    Import photos and videos from your iPhone, iPad or iPod touch
    Reset the settings of the iPhone - iPhone user Guide

    See you soon!

  • BlackBerry Torch 9810 smartphones does not accept the App World Ts & Cs and can not install applications

    Hi, I had a search in the forums and knowledge base and has not been able to find an answer to this problem.

    I have a new Blackberry Torch 9810 on O2 to the United Kingdom. I have Blackberry App World installed and I have App update the icons in the my messages folder. Whenever I try to go to my Apps and install updates in the App World, I get the terms and conditions window if poster, I scroll down, click on 'accept' and the window disappears and nothing happens. I click on my Apps again, same thing, window appears again.

    I uninstalled App World and reinstalled and I still get the same problem, I can not get the Ts & Cs to accept so can't update my apps or install others. If someone else has had this problem and is there a solution?

    Thanks for your time.

    Ant

    OK... try this...

    (1) make sure that you already have the RIM desktop software installed on your PC:

    and have executed at least once with your BB attached (so that it can do it's initial configurations).

    (2) attached via the USB port of your PC (the software didn't need to run)

    (3) launch the browser on your PC and go here:

    Leave the plug in install and 'connect' to your BB ID account (via the browser/PC)

    See if that allows things to configure correctly.

  • BlackBerry Torch 9800 smartphones does not detect the wireless Ad Hoc network

    I try to connect my Torch 9800 for the ad-hoc WiFi network, I put in place on my Windows 7 PC with Internet sharing.  However, the torch does not list even the SSID in the list of detected networks.  I confirmed that the network Ad - Hoc on Windows 7 is in mode ' Waiting for Users ' and the torch can detect other networks nearby.  I tried clicking on "Other ways to connect" and manually enter the SSID, but it still doesn't work.  I've also confirmed that other devices (an another laptop Win7 and an iPad) have no problem connecting to the Ad Hoc network and Internet connection sharing.  Any ideas?

    * AT & T wireless

    * Bundle version 6.0 267

    Hi and welcome to the forums.

    I'm sorry to say that for safety reasons RIM disabled their devices to connect to ad hoc networks

    I know that his frustration... Sorry

    Good luck

  • BlackBerry Torch 9800 smartphones does not display correctly the web pages properly and is healed by a reboot

    The normal display of the torch screen is shortened, the top of the page you are looking at is then repeated at the bottom section. Allow about 3/4 inch

    7, I made a new upward with the desktop software. Then, I removed all the info on the phone, then upgraded to reinstall the operating system. After that, I did a restore my files and programs. After the start, I did a battery pull. I think I can consider the issue RESOLVED because it plays as it should since Sunday

  • Z10 Z10 ILA BlackBerry does not display the name of the caller of the stored contacts.

    My Z10 does not display the names of the callers stored in contacts with a prefix or area code. For example, an incoming call on contact JOHN SMITH, whose number is stored as + 44 7976 667668 shows not her name but just 07976 667668, but if the number of JOHN SMITH has been stored as 07976 667668 (without + 44) then the incoming call appears her name. Does anyone know how to remedy this? or is it a design error / omission by RIM?

    This is a known issue with the software currently.  Please visit KB33685

  • My Firefox has just automatically updated itself to the version 42. The extention under modules page does not display the extensions I have installed.

    My Firefox has just automatically updated itself to the version 42. The extention under modules page does not display the extensions I have installed. The plug in page shows the plug ins I installed. How can I fix it? This happened on my 64 bit Windows 7 partition. I installed the extension "classic add-on" to see if she could solve the problem. There is unfortunately no. I have a screenshot. I'm not sure if I have permission to upload it to the media gallery. I also use Linux, but I did not upgrade that are still there.

    It is possible that there is a problem with the files that store the registry extensions.

    Delete the files (extensions.json, extensions.sqlite, extensions.ini) extensions.* and compatibility.ini in the profile folder of Firefox to reset the extensions registry.

    New files will be created if necessary.

    See "extension corrupted files:

  • my iphone 5 s has been disabled. I'm trying to restore my iphone with itunes and itunes asks me to put the password for my iphone. but my iphone does not display the unlock screen. What should I do now?

    my iphone 5 s has been disabled. I'm trying to restore my iphone with itunes and itunes asks me to put the password for my iphone. but my iphone does not display the unlock screen. What should I do now?

    Hello

    Follow the instructions here:

    If you have forgotten the password for your iPhone, iPad or iPod touch, or your device is disabled - Apple supports

  • My firefox does not display the icon fonts!

    I use fontello.com for my web design project. But recently it does not display the icon.

    and the strange thing is that its OK my Firefox friends and just my PC have the problem.

    for example, this page shows icon on my friends firefox but I can't see the icons
    https://DL.dropboxusercontent.com/u/28793409/fontello-d3b0f38a/demo.html

    That's what I see
    https://DL.dropboxusercontent.com/u/28793409/shot.jpg

    If Safe Mode is good, the more likely culprits are one of your extensions or incompatibility of the graphics driver. To work around the second question, you can disable use of the hardware acceleration Firefox to see if that helps.

    "3-bar" menu button (or tools) > Options > advanced

    In the mini ' General' tab, uncheck the box for "use hardware acceleration when available.

    It takes effect the next time you exit and restart Firefox.

  • After installation or upgrade to Firefox 31, starting Firefox does not display the home page, personalize displays a blank page and the radio button does not work

    I am the admin of Windows for a University Department and install PC with Firefox all the time. This problem does not occur with every PC I would maintain, only a selection bit (model different laptops with Windows and update 1 8.1.) Until today, it has happened with the new user (with admin rights) accounts that I place on laptops for our staff. Today, this happened with the account administrator while setting up a new laptop. In all cases so far, I have install Windows from a registered image that was created by using sysprep.

    I tried many suggestions to reset Firefox, removing the profile of Firefox users, removing the Windows profile users, uninstalling/reinstalling Firefox, uninstall/reinstall of Firefox and the latest Java, but nothing helped. After uninstalling, I run an application to delete the caches and temporary files and even remove manually the keys to register HKLM\SOFTWARE\Mozilla and HKCU\SOFTWARE\Mozilla. I restart and make sure that the installation folder is deleted after uninstalling.

    Results are the same: after installing Firefox 31, the initial settings for migration, IE or Chrome pop up and after having clicked on the button finish, Firefox starts but does not display the home page of the new user, only a blank page. By clicking on the Options (3 bars) button does nothing. Right click in the appropriate box, the shortcut menu appears, so I can choose to customize, but which opens another tab with subject: Customize the URL and the page is blank. In the right click context menu, I can activate the menu bar and get options from that.

    My last attempt helped a little. I uninstalled Firefox 31, cleaned, removed the profile user Firefox, rebooted and then installed Firefox 30. Initial start-up runs and tells me that I'm not up-to-date and the works of button Options. But I can't always customize.

    Then I upgraded to Firefox 31, but then it's back to no start page, no options button and no customization. I can go down to 30 and get customize practically works again.

    Addon only is for McAfee Scriptscan to Firefox 15.1.0, just after installation is disabled.

    Any help would be appreciated. Thank you.

    You can try a different theme of Windows?

    Have you tried to start the computer using Windows safe?

    Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test.

  • When I open a link in a new window does not display the web address.

    When I open a link in a new window does not display the web address. What have I done wrong? It used to work and it works if I open the link in a new tab, the problem is that I hate to use tabs prefer a new window every time... Help!

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions or if hardware acceleration is the cause of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • URL address box does not display the current page.

    With the 4.0.1 update, the URL address box does not display the current page.

    All that shows is the text: «Go to web site»

    To now see the url of the current page, you need to make a right click the empty space is the address box and press the button "esc".

    Is there a way to display the url of the current page?

    This problem may be caused by an extension that is not working properly.

    Start Firefox in Firefox to solve the issues in Safe Mode to check if one of the extensions of the origin of the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > appearance/themes).

  • Navigation toolbar does not display the URL

    When I go to a website, the section of the navigation toolbar that displays the URL of the page is no longer indicates the URL http://www as he always did in the past. The size of the part has been reduced. Has expanded the area where you type URL for search engine. I have no problem with the navigation, history, bookmarks, tabs bar, etc. Only problem is that the URL does not display the page. Even this page has no URL displayed in the navigation bar. It has the logo for mozilla and when I put the cursor on it, it says it all "Web site does not provide identity information." The same shows for each site than go. Yes, I can to bookmark the page without any problem and can use bookmarks to return to the page. But no URL appears in fact as he always did in the past. Oh, I have an IMac and use a keyboard of razor.

    Hello.

    You should be able to resize the address bar, if the search bar is to the right by simply sliding the space between the address bar and the search bar.

    If that does not solve your problems, it is possible that you have a problem with some Add on Firefox which is an obstacle to the normal behavior of your Firefox. Have you tried to disable all add-ons (just to see) to see if Firefox goes back to normal?

    Whenever you have a problem with Firefox, whatever it is, you must make sure that it is not caused by one (or more) of your installed modules, whether an extension, a theme or a plugin. To do this easily and cleanly, start Firefox in safe mode (remember to select disable all add-ons when you start safe mode). If the problem goes away, you know that it's an add-on. Disable them all in normal mode and allow them one by one until you find the source of the problem. See this article for more information on troubleshooting extensions and themes and this one for plugins.

    If you need help with one of your modules, you will need to contact the author.

    If the problem does not disappear when all add-ons are disabled, tell me please, then we can work from there. Please be afraid not to follow my instructions to the line, as everything can be easily undone.

  • Save dialog box under does not display the list of files

    Terminal Server R2 of 2012.  Dialog box "Save as" for a user does not display the list of files.  The address bar shows the way, there is a form for the file name box, and the user can save the file successfully.  But the space that would show the files in the selected directory is empty.  There is no form for the list of files box, it's just the grey box dialog box space - that is to say, it is not that it looks like an empty folder, there is simply no display form box.

    The 'Open' dialog box appears normal, showing the list of files in the selected folder.

    I had the user close the session on the Terminal Server and access it from another PC, even if I was not expecting to make a difference, and it didn't.  I have also connected on myself and has not experienced the same problem.  So it seems to be user-specific.

    What a setting, the user has selected by mistake, or a mistake any?

    Thanks for any help.

    Hello

    Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

    http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

    See you soon.

  • my pc does not display the sound icon and I have no sound of my speakesrs are pluged

    sound works when last used. PC does not display the icon of audio and have no sound

    Hello jeffreysarver,

    Thanks for choosing Windows and thank you for providing an opportunity to help you.

    According to the description, it seems that you are having problems with the sound. As I understand well you can't listen to audio.

    I need to ask you some questions to help you better.

    1. were there any changes (hardware or software) to the computer before the show?

    2. the problem when you play system sounds?

    Perform the steps suggested by Sebastian M from the link below and check.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-pictures/no-sound-in-my-Windows-XP-computer/b2ad45d8-3242-4837-A728-b233ffd3f73c

    Answer to us if you are having problems with the sound or any other problem of Windows, and I'd be happy to help you.

    Good day!

    Hope this information helps.

Maybe you are looking for