BlackBerry webworks: opening of hyperlink problem

Hello

"I'm new to webworks, I try to create a new application that have a simple hyperlink that opens a url with the following Formate: http://:/BBScreensTest/Startup/English.html?page=/BBScreensTest/groupslist.html.

the app works fine on curve blackberry 9360, but when I try to run it on blackberry torch 9810, I get a Web page with the error message following:

------------------------------------------------------------------------------------------------------------------------------------------------

ERROR

the requested url could not be found

the following error was encountered trying to retrieve the url:

http://:/BBScreensTest/Startup/English.html? (Note that it is not the full url)

Access denied

 


access control configuration prevents your request being accepted at this time, please contact your service provider if you think that it is incorrect

your cache administrator is webmaster

generated the by of pmds153 (squid/3.1.16)

------------------------------------------------------------------------------------------------------------------------------------------------

I don't know what it is!

the word webmaster is a link that opens by the workstation with the following message body:

------------------------------------------------------------------------------------------------------------------------------------------------

Subject: CacheErrorInfo - ERR_ACCESS_DENIED

CacheHost: pmds153

ErrPage: ERR_ACCESS_DENIED

Err: [No]

timestamp: Tue, 23 Apr 2013. .etc

ClientIP: 127.0.0.1

HTTP request:

GET /BBScreensTest/groupslist.html HTTP/1.1

Accept-Language: en-GB, fr; q = 0.5

x-wap-profile: "http://www.blackberry.net/go/mobile/profiles/uaprof/9810/7.1.0.rdf".

Host: :

by: BISB_3.5.2.96

user-agent: Mozilla/5.0(Blackberry;) U; BlackBerry 9810; (mobile safari to en-GB) AppleWebKit / 534.11 + (KHTML), lokeGecko) Version/7.1.0.342 / 534.11 +.

Accept: application/xml,application/xhtml+xml,image/png,text/html;q=0.9,text/plain;q=0.8,*/*;q=0.5

Connection: close

------------------------------------------------------------------------------------------------------------------------------------------------

any help is VERY appreciated

Thanks in advance

generated the by of pmds153 (squid/3.1.16)

The line above indicates that your application is via a Proxy Squid server. This means that your device is active on the BES and uses (MDS connection Service) business browser to load the page.

You can use the network of the Web Inspector tab to see if the application contains the full URL (I think that the proxy is truncating it). http://developer.BlackBerry.com/HTML5/documentation/web_inspector_overview_1553586_11.html

What is a page internet or intranet? If it comes from a Web page, you can disable the data network and activate WiFi, that the proxy and go directly to the internet.

If there is a page of the intranet, you can talk to your IT admin on how to provide access.

Tags: BlackBerry Developers

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