BlackBerry Z10 a Z10 works fine, the other one has trouble connecting to the mobile network

Hi, my wife and I have the Z10, and we're both on the same mobile network (Wind Mobile to the Canada). Z10 wife seems to have no problem connecting or staying connected to Wind Mobile. Mine on the other hand seems to randomly drop the connection, or struggled to get connection and sometimes ends homelessness.

The only difference between the two of the Z10 is its is purchased through Wind Mobile itself, it is locked to their network at the moment. I bought mine a little later and I bought mine directly via the webshop of Blackberry, and it's why, mine is unlocked. What I have to do sometimes is to disable the mobile connection and turn it back on and it works after I do this. However, it is annoying, as I would rather automatically retry the network connection so that it is not go roaming in my own city.


It is possible that a new sim card can help. Worth a try. I'm guessing, however, that, since one is that she has the ability to see other networks when the locked is not unlocked.

That said, I use a unlocked Z30 and don't have these problems. Try a new sim card and see what happens.

Tags: BlackBerry Smartphones

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